Customer Reviews for ProPower Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of ProPower Rental

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Justin P.
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Van was full of mud and dirt. Had to stop at Walmart to get a tarp to protect my property that I was using the van to move from the mud. Not happy. Building and their lot was a mess and very unprofessional.

DOUG T.
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Customer did not leave a comment.

Skye P.
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Customer did not leave a comment.

Scott K.
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Very helpful and I was in and out quickly.

Susan T.
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You can improve On sending notifications to the rental place. I used the 24/7 reservation and was Picking up uhaul after hours. When I got to place the online wouldn't let me proceed said I had to pickup while place was open luckily someone was still at store to assist me

MICHELLE B.
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Customer did not leave a comment.

Judith H.
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Customer did not leave a comment.

David W.
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Excellent customer service and follow up. Would definitely rent from this location again. No areas needing improvement.

Genuino M.
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Arrived at 4:00 PM and was helped immediately with the truck ready to be used. The staff answered all my questions. Great experience and would rent here again.

kenneth L.
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Originally reserved a 20 foot truck. Was contacted the next day saying they don't rent the 20 foot trucks to same return area, only one way which sounded ridiculous. Had to settle for a much smaller truck which took me 4 trips instead of 2. I was only planning on using it for one day but needed an extra day because of the extra trips. Very dissatisfied and will look for other options next time.

Bryan F.
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The trailer we ended up renting needs some work on the door. It was very hard to close and when it was opened, it tended to retract too far. The handle and grab strap went up above the door and was very hard to get back down, especially when the handle got in the way. I had to stick my hand way up inside to figure out how to get everything to release. The ladies that helped us were very efficient and knowledgeable.

Paul S.
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Customer did not leave a comment.

betty M.
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This was fine but part of my issue was they closed at 5 pm. I had to deliver it after hours but this created more problems! I had to find someone available to help me unhitch it and back it in!!!

Mary Janet F.
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Customer did not leave a comment.

Michael P.
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When we got our truck there was no dolly in the back and the moving blankets were all out of the bag and on the ground. Also, I had stopped and got gas right down the street from the location and when I had to take the pic it was showing a little lower then the 3/4 tank which it said it had when i picked it up. I thought I had out in enough gas so not sure if it takes a few minutes for it to move up which would have been where it was suppose to be. I forgot yo check the gas and milage when I got in the truck so I hope those numbers were correct, I didn't think I exceeded the milage but according to the checkin I did.

Kyle L.
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The online registration would not allow me to retrieve the key prior to the business opening up. This was an inconvenience, but the business was great to work with.

Edward C.
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The enclosed trailer was just what we needed at a very fair price. Thank you!

Blake M.
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Customer did not leave a comment.

DAVE V.
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Everything went well.

Ambrey G.
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Customer did not leave a comment.

DENNIS R.
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Debra H.
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Excellent customer service and I would definately rent from this business again!

Russell M.
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I reserved an appliance dolly and one wasn't there for pickup.

Michele T.
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Nothing! Amazing customer service!!

David G.
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Everyone at this business was friendly, helpful, and professional.

Michael R.
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Customer did not leave a comment.

ANGELO A.
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Everything smooth sailing 👍🏽👍🏽👍🏽

mike B.
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Customer did not leave a comment.

Todd Y.
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Customer did not leave a comment.

Lindsay A.
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Customer did not leave a comment.

Anthony R.
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Customer did not leave a comment.

STEPHANIE H.
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It was easier to go inside than to try to get it online. Quicker, anyway. But other than that, everything was very smooth. Clean vehicle and comfortable to drive. Was exactly what I needed.

Patrick Z.
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Running lights were not working and trailer was bouncing all over both empty and loaded and well below speed limit, so not able to use as we would be traveling at night.

Daniel M.
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Customer did not leave a comment.

DOUG C.
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Everything went very smoothly. I expected It would take a while to get all set up and I was in and out with the trailer in a very short time. Sara helped me and she was awesome! She knew exactly what to do and was very friendly.

TAMARA D.
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Customer did not leave a comment.

Tony K.
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Customer did not leave a comment.

MICHAEL C.
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Very great place to rent from friendly people and good service!

Kent H.
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Customer did not leave a comment.

Michael Z.
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Russ R.
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HAYLEY N.
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Very friendly people they even hooked up my trailer for me! Rented out from them a few times now and never had a problem

FRANK F.
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Customer did not leave a comment.

JOHN W.
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Ease of check in and readiness of vehicle was exceptional

Jim Z.
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I've rented Uhauls from here many times and they always had what I needed on hand and ready to rent! This is a great business for our community!

Pam K.
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Customer did not leave a comment.

Gerald K.
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Very good people to work with. Highly recommend this place

Jessica C.
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Customer did not leave a comment.

Todd V.
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last minute need and it turned out better than I could have expected love doing business there

Ashley O.
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This was awesome! No issues at all. Thank you!!

John A.
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Very helpful and the transaction was very quick. I would gladly use this dealership again.

Gary M.
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Customer did not leave a comment.

Paul H.
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I dropped off the vehicle here but it was during closing hours. I called U Haul 800 number to inform that I had dropped off the vehicle there. The staff member on the phone took all my information and was very helpful!!

Shawn M.
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Customer did not leave a comment.

Alan D.
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Nothing to change was a good experience

Annie G.
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nothing to improve.

Dean M.
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We used a 6 ft x 13 ft. Tongue of trailer is to heavy and someone could get hurt by lifting it. They need something to lift it up if a jack is not available.

TERRY S.
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Customer did not leave a comment.

ROBERT M.
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Customer did not leave a comment.

Samantha L.
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Michele T.
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Bryan M.
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Very friendly and helpful folks.

Kevin H.
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I said 'yes' to Equipment Clean, but it wasn't swept out prior to my use. Not a 'deal-breaker' but it would have been nice had this been done.

Vanessa D.
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Customer did not leave a comment.

Kristina H.
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Great customer service and equipment!

KYLE E.
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Not relating to pro power, but Uhaul should maintain engine and suspension better. Low coolant, extremely rough ride. Pro Power was a great location to rent from though and I would shop there again any time.

Brian B.
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The website to check in or more or less return rental truck is so confusing and so out of whack it kept routing me to the beginning after I take pictures after pictures it took me at least two and a half hours and that last 20 minutes was a representative helping me walk through it and I asked her to stay on the line until I was done taking the pictures cuz that's where it always in it shot me to the beginning of the process again so I don't know what the hell to do but it it was confusing and a headache 2 hour headache

Ron M.
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I brought my truck and trailer after hours.

BRIAN L.
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Customer did not leave a comment.

Brian L.
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Customer did not leave a comment.

michael D.
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Customer did not leave a comment.

TODD M.
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mark H.
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Make sure the window washing fluid has been checked for washing fluid.

John W.
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Customer did not leave a comment.

BRIAN O.
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Customer did not leave a comment.

Sehyun N.
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Christopher M.
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keith M.
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The truck was so dirty, I could hardly read the license tag.

Dan K.
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Customer did not leave a comment.

Terry V.
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There were a lot of vehicles on the lot so it was a bit difficult to get in and out of.

Dale K.
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I asked about return on Thanksgiving day. The people were unclear on that. I though they were closed but I was charged $29 for the extra day. I was notified via text at 11:50 with a 12 noon closing time. That's my only issue.

William O.
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Customer did not leave a comment.

Lori H.
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Customer did not leave a comment.

Brendan B.
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Customer did not leave a comment.

Preston E.
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Great service!

Jamie H.
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Customer did not leave a comment.

daniel M.
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Very convenient. Nice store. Plenty of moving supplies.

Christine H.
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Finally a professional office. Sadly it won't make up for my overall experience with uhaul.

David N.
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Great experience. Chris was quick to get me checked out and got me on my way quickly! He was super nice which is remarkable compared to the two other local UHaul locations I have rented from in recent weeks where customer service was marginal if not off-putting. In the middle of the day, I noticed one of the tires on the trailer was flat so I called Chris to find out what to do...he gave me the UHaul roadside assistance number...called and Shelly from Phoenix was reassuring and helpful and kept me informed as to status of repair truck and even called after to be sure everything was ok...Wow! The guy from Pomp's auto service came out and I was back on the road in less than 90 minutes from the time I called the 800#! Impressive all the way around! Wish all UHaul locations were customer oriented like Chris! Thanks!

GERALD E.
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Customer did not leave a comment.

Jacob Z.
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See comments under drop off location.

kenneth L.
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Customer did not leave a comment.

carlton M.
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Nice people, easy to work with.

ROSA C.
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Customer did not leave a comment.

Zakariye M.
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Great guy! Very friendly and helpful!

Philip V.
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The truck size we reserved was not available because the customer that was suppose to return the truck to this location returned it to a different location. Not the fault of the location but I sent a complaint into Uhaul and never heard back from them. Poor customer service and the smaller truck made our moving day experience frustrating.

MELISSA M.
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Nothing. Everything went smoothly. Easy.

Gary H.
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We brought the trailer back a day early and asked if we could get a refund for one day the clerk had no idea

SCOTT K.
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My reservation was made over a month ago and changed 4 times downgraded to smaller and smaller trucks then none at all then locations 2.5 hrs away vs 2 minutes from my home I was moving from. I drive 5 hours total + waiting for the truck to still arrive then it was not filled with gas despite riding 2.5 hrs to pick it up. I was freaking out cause for awhile I thought I had no truck. These changes in truck size and location went on for 3 days while I waited on hold for hours and was hung up on numerous times trying to understand what was going on with my reservation and why it was cancelled or being changed from a LaCrosse Wi pickup to a Hastings Mn pickup. This caused me a huge amount of stress prior to moving!!! I would never recommend u Haul to anyone!!!

Elizabeth P.
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Great service, friendly staff and location was perfect! Thank you!

No reviews have been submitted for this location.

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