Customer Reviews for Provisoir Rawdon
(U-Haul Neighborhood Dealer)

39 reviews

3614 Rue Queen   Rawdon, QC J0K1S0

(450) 875-1930

Hours

  • Mon–Sun
    7 am–7:30 pm

Services at this Location:

Contact Us

(450) 875-1930

3614 Rue Queen
Rawdon, QC J0K1S0

Services at this Location:

Hours

  • Mon–Sun
    7 am–7:30 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

Francis R. 
Rating:
1.0

Ces toujour differant reponse peux importe la personne qui repond au telephone

gadoury-thibault A. 
Rating:
1.0

On nous a fait un prix et il n'a pas été respecté. Nous avons payé 85$ de plus de ce qui était convenu.

Amanda M. 
Rating:
1.0

Beaucoup trop cher et compliqué au retour!!!!

CHANTAL S. 
Rating:
5.0

Customer did not leave a comment.

denis P. 
Rating:
4.0

C'était parfait! Seul détail, indiquez quel type de carburant à utiliser. Merci.

Sylvain O. 
Rating:
4.0

Customer did not leave a comment.

Danny D. 
Rating:
4.0

Need to have better informed employees. I mentionned on the phone I needed a 4wd pickup and the lady said yes. When I arrived I realised it was only 2wd. When I asked the person at the counter, she sent a message to a supervisor (I think) and he replied that the truck was AWD despite not having any front driveshaft or differentials. I was able to carry out what I needed to do anyway but it would have been nice to know in advance since I specified i'd prefer 4wd.

Gabriel Q. 
Rating:
5.0

Customer did not leave a comment.

Stphane M. 
Rating:
5.0

Customer did not leave a comment.

denis P. 
Rating:
1.0

Quand c'est le client qui doit porter le camion pour changer un pneu pendant sont temps de location alors qu'il devrais être fait hors des temps de location c'est certain que je recommanderais jamais ce lieux ni U-Haul je suis très mécontent du service médiocre offert

Arnaud G. 
Rating:
1.0

Customer service was terrible, not helpful at all, would never use this service again1!!!!!!!!!!!

Michelina C. 
Rating:
5.0

I got to the counter just to learn that the rate I was quoted doubled because of the time of year I was renting. This is highway robbery and should be illegal

Francesco A. 
Rating:
3.0

Customer did not leave a comment.

Neil M. 
Rating:
4.0

Customer did not leave a comment.

lucie M. 
Rating:
5.0

Customer did not leave a comment.

Thibaut B. 
Rating:
2.0

Camion pas à la auteures de mes attentes Très sale à l'intérieur et dans la boîte Suspension très faible Ainsi que les freins Après plusieurs locations avec vous c'est le pire camion qui m'a été loué

Dary B. 
Rating:
1.0

This location is no longer open. Upon arrival at the gas station (U-Haul site) we were greeted by a rude attendant telling us that this location had been closed for a long time. We had to find the nearest location and cross our fingers that we could do an online drop-off. The fact that you are listing this location as a valid U-Haul location is ridiculous

SCOTT P. 
Rating:
2.0

put snow brush in the trucks, it's winter. and make the system much simpler to use. the lock was broken on the truck

charles M. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
2.0

There was stuff in the truck from the last. Driver side mirror was broken. There was sand in the box the truck was not clean.

Olivier C. 
Rating:
5.0

Excellent service, Jin was very helpful

joann F. 
Rating:
1.0

J'ai déclinée lors de ma réservation les assurances car je suis déjà assurée. Le marchand m'a obligé de les prendre pour deux jours. Ce qui représente 40$. Un marchand m'a aucunement le droit d'obliger un client a prendre une assurance.

Karine B. 
Rating:
5.0

Good services

claude G. 
Rating:
5.0

My rental truck was unavailable the morning of the rental ( theft of the catalytic converter being stolen) . The central found a solution.

Pierre A. 
Rating:
4.0

Customer did not leave a comment.

Josee S. 
Rating:
5.0

Customer did not leave a comment.

Mathilde G. 
Rating:
4.0

You should clean the interior of the vehicle, there was garbage on the floor and it was so dirty and sticky!

JONATHAN S. 
Rating:
2.0

Customer service was poor. Guy was impolite, impatient and entitled. He got mad at us because we did not get his French asgood as we wanted. We were forced to return the truck at thé same location but they wouldnt explain what was the difference for us.

Francis R. 
Rating:
3.0

I signed up for contactless pick up but this wasn't available at pick up for some reason. This also wasn't the location I requested. I requested one closer to my house.

JASON M. 
Rating:
3.0

Customer did not leave a comment.

sebastien S. 
Rating:
3.0

Il serais plus facile si c'était en français

GUY L. 
Rating:
5.0

Customer did not leave a comment.

Philippe E. 
Rating:
1.0

Le propriétaire ma chargée 2 jours car nous etions pas d'accord sur le prix de location ils voulai pas honoré cotre prix c'est la pire place ou j'ai réservé un camion uhaul

Olivier D. 
Rating:
1.0

Je suis allé informé le propriétaire de mon arrivée. Je souhaitais valider que j'étais bien stationné. Le propriétaire est devenu agressif. Ne voulais pas accueillir le camion. A exprimé des mots dur envers U-Haul. Très déstabilisant après une journée de déménagement.

Jacques B. 
Rating:
4.0

Customer did not leave a comment.

Lise B. 
Rating:
2.0

Took 50 min To check in, due to a bug in the system, Was charge quotation price not the real price, still waiting for adjustment after 2 days

Marc B. 
Rating:
1.0

La préposée n était trop au courant comment fonctionnait la tarification. Lors de ma réservation au numéro indiqué sur votre site très bon service mais le prix diffèrait De celui du détaillant. Ça m a pris 1/2 hr pour la préposée du détaillant viennent a bout de comprendre avec 3 coût de téléphone et lors du retour encore 1/2hr pour la facturation

Germain L. 
Rating:
5.0

Customer did not leave a comment.

yan T. 
No reviews have been submitted for this location.

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