The lot was tiny and from the main road it didn't even look like a 26' truck would fit in the lot. We had to drive a mile or so around to be able to get the truck in the lot. Going inside it appeared the clerk was high, there was no inspection of the truck made, or anything given to show we had returned the truck. It caused me to loose all confidence in U-Haul.
Richard S
Customer Reviews for Puff & Pump
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very difficult location to drop off. Not a lot of room
Bart HGreat experience
Michael SCustomer service excellent
Stephen MGas tank was at 1/4 at pickup. Returned at 1/2. How can I get refund for extra gas
Todd HEmployee was very kind and helpful while picking up truck.
Katie BPretty sure I got charged extra. Also sold drugs at location.
Carter NVerify my address.
Gregory R