This place will charge you even after you have return your uhaul rental an extra 3 days. If I didn’t receive a notification on the charges from my bank I would’ve never caught it. This place I will never again or recommend anyone to rent from. They should loose their contract with uhaul. I’m pretty sure they have gotten away in the past or on people that didn’t pay attention to these charges.
Akdara Koumalasy
Customer Reviews for Pump N Munch
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was dirty and the people were really rude.
Brittani ArioSystem was down, took almost 30 minutes to get it, just to find none of the equipment I needed was in the truck, and the truck HAD ALMOST NO FUEL!
ZACHARY BENTLEYTruck only had 1/4 tank of gas and nearly 400 miles more on it than it was supposed to
Kyle CoolidgeUhaul added incorrect charges to our bill and is now being non-responsive. Feel completely cheated out of money.
Jenna RimmereidWhen you say it’s a quote actually say what you mean or at least make sure they’re is clarity
Earaina ThompsonI specifically asked to pick up my truck at 7am. The truck was not set up for 24/7 pick up service so my truck was delayed until they were “open” at 9am. I had to push back my movers. When I arrived at 835 so I could be there right at 9 when it “opened”, the gas station was already open so I probably could have picked up my truck when originally intended and avoid a huge headache.
Jacob HindermannOnly one staff peson running the entire gas station and had to go back and forth between all customers and myself to get me checked in. Truck only had 17 miles to empty in the tank when I picked it up. I had thought it needed to be at least at 1/4 of a tank. Very disappointing.
Larry HomanThe gas was not full when I rented it so I got charged for my gas and the missing gas.and there is an extra charge of 66 dollars and I can't get a hold of anyone to tell me why
Kelley Floydcharged for extras days despite the fact that I had returned the truck on time
Clare BoswellHealeyTruck seemed like it was going to break down barely could get on the highway and I actually need a partial refund
Shaunna HillPoor communication terrible equipment and the worst customer service with pick up and return and truck was leaking
Toya MagamboSee other comment. Very unhappy with Uhaul. Locations were fine.
Jennifer ThelenThe charged even when I didn't have the truck. Don't rent from them. They return the truck late. Big mistake by using that location
Michael SackieThe area was a bit sketchy.
Darrell OlsonGreat service
Boyzuline zayzay