No improvements necessary. We have been using U Haul for years. A very well managed system. Reasonable price point, availability, the right truck or trailer size, knowledgeable staff. No wasted time. When people have a job to get done they don't want any added stress. Perfect for us. Thank youNEVILLE R.
Customer Reviews for Punta Gorda Self Storage
(U-Haul Neighborhood Dealer)
Punta Gorda, FL 33950
(Behind Nino's Bakery)
Services at this Location:
- Mon-Fri: 8:30 am - 3 pm
- Sat: 8:30 am - 12:30 pm
- Sun: 9 am - 12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truth is I really go there because of the hot women in the officechester J.
Great service! Friendly place. Nice people.David K.
Mikey and everyone this location very helpful.Tim E.
Customer did not leave a comment.don B.
I wish that the windshield & headlights would have been cleaned.Deborah W.
5 stars. nothing to improve.john L.
Every aspect was hassle free. Would highly recommend this Uhaul location.Daniel S.
Customer did not leave a comment.BILLY B.
Great, very enjoyable experience- it was easy and fun! Really appreciated the owner!EDWARD H.
Rob and Sierra were most helpful There was a mistake on the invoicing and Rob corrected with the help of Mark. Everyone at the location is excellent and very friendly.Rebecca R.
Customer did not leave a comment.joseph W.
Customer did not leave a comment.Alison I.
Customer did not leave a comment.Susan S.
We moved and visited several times. Could not have been more helpful. Lovely hard working people.Karen M.
Customer did not leave a comment.veronica P.
Courteous, Professional, go out of their way to helpDAVID Z.
Bobby and Hope were awesome. Fantastic service and I was shown the utmost courtesy and friendliness. That's why I keep renting from U-Haul and will continue to do so.William A.
Customer did not leave a comment.peggy B.
Customer did not leave a comment.ROBERT D.
Customer did not leave a comment.Richard F.
Help would be a help from the city of Punta Gorda by putting a culvert in the area where some of the equipment has to be parked. It could then be leveled out and also be a good dry area to park equipmentPaul C.
The drop off service was top notch. There's nothing to improve here.JOHN P.
People were very nice. Garbage in cab of truck. AC didn't work properly.DAVID S.
Customer did not leave a comment.Robert C.
The truck did not look dirty when I dropped it off, yet I was charged a $35 cleaning fee! I've never had uhaul charge me a cleaning fee! Never renting from this location again!Travis B.
Nothing at this time.DELBERT H.
Hope was great to work with. She was very helpful and informative.Donna W.
Customer did not leave a comment.Frank L.
Our total experience with this location on Cooper in Punta Gorda was by far the best we have had. Next time we need to rent a U-Haul product we will definitely choose these guys. Thank you again!Lisa S.
Very accommodatingJoe B.
Customer did not leave a comment.Carl S.
Customer did not leave a comment.David V.
Great people..i drove one houe to get there becouse it was souch a great placeTONY C. | Overall Experience
I dropped the truck off after hours which was very convenient!PHYLLIS W.
Customer did not leave a comment.albert D.
Customer did not leave a comment.Brant B.
Customer did not leave a comment.Raymond G.
Very helpful personnel.James P.
I really didn't see anything that could be improved. Very accommodating and rental went very smoothlyROBERT H.
Sierra was excellent, professional and very knowledgeable.james N.
Perfect, no problemsmike S.
Great customer serviceSusan P.
Customer did not leave a comment.Kenneth S.
Great people. Great customer service. A family atmosphere.David K.
Customer did not leave a comment.FRED S.
The car was actually in very bad shape. It was diffucult to drive because of steering, a/c vents were broken etc. The dealer was very nice and friendly but price and quality of the car did not matchHANNU R.
Customer did not leave a comment.ARVON B.
Customer did not leave a comment.PHILLIPWAYNE B.
Customer did not leave a comment.John O.
Customer did not leave a comment.MARK H.
The gentleman was very nice and took care of everything...he even allowed us to drop it off, even though he had just closed.ROB D.
Very friendly and hard working staff. Will return here whenever I need a truck or trailerDavid H.
Everything was great!Daniel Z.
Customer did not leave a comment.Peter C.
Customer did not leave a comment.David P.
The office closed at 4pm. We returned the UHaul shortly after closing.Jennifer M.
I going to u haul you guys it it easy thank youPATRICIA C.
excellent location with equipment and more importantly, people!Robert W.
Customer did not leave a comment.KEVIN B.
Great experience with this dealer! Everyone was really nice and super efficient. The best Uhaul team I have ever used!pamela J.
The U-Haul headliner was leaking very bad our whole trip home from Florida to Michigan. I took video of how much water would come in do the seat belt harness on the side. I was soaked almost the whole way home. And when I had called I was recommended to get another U-Haul. But we were in the middle of a storm and just wanted to get home.jennifer I.
The trailer came off the ball when I hit the brakes it was not fasten the right way look at your photoJoe M.
I rented from this facility before for years. They're always busy but they always get you in and out real quick. Everything's clean. if all businesses ran as good as this one the world would be a better placeDAVID H.
Customer did not leave a comment.CRAIG T.
Everything is great u- haul thank you Patricia carrollPATRICIA C.
Customer did not leave a comment.William C.
Great customer service! Thanks Bobby!SHERMAINE L.
I was very unhappy with how dirty my tuck was didn't run well and to top it off there was a empty beer can in my door sure glad I wasn't pulled overSabrina C.
The owner Bob his wife and Debbie where very nice and easy to deal withHOLLIS C.
Just keep doing the good job you are doing!!Thomas S.
Customer did not leave a comment.DAWN B.
After hours drop off; big help finding local help to unload after 2 companies secured through Uhaul move help bailed on meCraig L.
We waited for 2 hrs to get the van, after promises every 15 min. Then when we did get the van the gas gauge was on empty. The manager said the delay was not their problem and did very little to get us in a vanâ€”very poor customer service.... The area manager did give us a price reduction on the van rental costs.GEORGE B.
Maybe to oil the trailerspatricia C.
Customer did not leave a comment.WILLIAM F.
Bob was excellent.MARK H.
Customer did not leave a comment.Frank M.
Very good experience if moving can beVICTOR S.
Terrific customer service with outstanding attention to detail!Russell F.
Customer did not leave a comment.ARVON B.
Very easy to work with and very friendly.STELLA W.
Customer did not leave a comment.Robert B.
They were very helpful and knowledgeable. Thanks for a great experience.Michael R.
The owners, and all of the staff go above and beyond. Great experience during a very stressful time in my life. Thank you!!!!vickie s. | Overall Experience
Fantastic crew @ PGSS&U. They were able to help me in a pinch with my storage needs!Matthew O. | Overall Experience
Very good service and staff were excellent.CLYDE W.
Customer did not leave a comment.JASON H.
BOBBY AND HOPE AND OTHER STAFF ARE VERY CORDIAL AND EFFICIENT. I GIVE THEM ALL A ROUND OF APPLAUSE AND A RATING OF 10+. ðŸ‘ðŸ¼ðŸ‘ðŸ¼ðŸ‘ðŸ¼Saul R.
Nothing. Had a "GREAT" experience. You have good people representing your company!JEFFREY C.
Owners were very nice and friendly!MICHAEL M.
Customer did not leave a comment.ANNETTE K.
Easy reservation process, competent and friendly staff at the Punta Gorda FL location.Janise S.
Customer did not leave a comment.Lee E.
Pleased with the selection of equipment on hand at location.Marty G.
need more room to park rentals. trailors are backed into a ditch and very difficult to hook up and pull out.JEFFERY W.
Very friendly family owned local business. Service and equipment great!! Thank you.Eric R.
Very friendly and efficient. 5 stars.denys L.
Update the truck equipment for charging cell phonesken T.
Update the charging equipment in the truck for cell phonesken T.
Customer did not leave a comment.felicita R.
Customer did not leave a comment.JEFFREY H.
You cannot improve on their service and convenient weekend hours! Fantastic franchise owner, great attitude, with a helpful and happy staff member making the trailer connection.mark S.
Customer did not leave a comment.Kate M. | Overall Experience
The owner and his staff is do nice. Great folks to work with.TIMOTHY W. | Overall Experience