Customer Reviews for Punta Gorda Self Storage
(U-Haul Neighborhood Dealer)

1241 reviews

3086 Cooper St   Punta Gorda, FL 33950
(Behind Nino's Bakery)

(941) 621-2030

Location Hours

  • Mon-Fri: 8:30 am - 3 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(941) 621-2030

3086 Cooper St
Punta Gorda, FL 33950
(Behind Nino's Bakery)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 3 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

The app to check-in and out has not worked in the 3 times I tried. That process needs some work. Once I was checked in by an employee it was perfect, the employees were knowledgeable and very helpful.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Lori M.  |  Overall Experience 
Rating:
5.0

People at Punta Gorda Self Storage are very accommodating, thank you

andrew S. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Aaron T. 
Rating:
5.0

Customer did not leave a comment.

Gary Y. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Great experience

Tyler S. 
Rating:
5.0

The Mobile App is very clunky

RON M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Nothing!

Daniel O. 
Rating:
5.0

Great service picking up my trailer. Very helpful. Gave us a complimentary extra day which was used.

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

PAUL G. 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

DAVID CHARLES D. 
Rating:
5.0

Well done. Heard from a representative of the drop-off location ahead of time and had no problem dropping the truck off after hours.

Mark N. 
Rating:
5.0

Bobby is always a pleasure to deal with. Knowledgeable, pleasant and professional, and willing to get the rental you are looking for.

JAMIE D. 
Rating:
5.0

Customer did not leave a comment.

Moneyn C. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

No improvements needed! Bobby and his staff were accommodating to me even when my moving plans changed. Bobby worked with me on exchanging moving vehicles as well as ideas for storage for my belongings when dates didn't align. I will use this UHaul dealer every time I can when in the Punta Gorda area. Thanks Bobby!!!

IVY M. 
Rating:
5.0

Friendly customer service. Charges were well explained and billing came out as expected. Highly recommend for truck rental.

dave V. 
Rating:
5.0

Customer did not leave a comment.

Tom D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD T. 
Rating:
5.0

Customer did not leave a comment.

MARIE T. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

GLENN S. 
Rating:
5.0

Extremely helpful. I needed to change days at the last minute. They had plenty of equipment to meet my needs and we're flexible.

Wayne P. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH H. 
Rating:
5.0

Customer did not leave a comment.

DONNA C. 
Rating:
5.0

Superior customer service and nice equipment. Will rent again.

Paul Z. 
Rating:
5.0

Professional organization Organized and efficient great customer interaction i

john N. 
Rating:
4.0

Customer did not leave a comment.

JOLEEANN S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

No improvements necessary. We have been using U Haul for years. A very well managed system. Reasonable price point, availability, the right truck or trailer size, knowledgeable staff. No wasted time. When people have a job to get done they don't want any added stress. Perfect for us. Thank you

NEVILLE R. 
Rating:
5.0

Truth is I really go there because of the hot women in the office

chester J. 
Rating:
5.0

Great service! Friendly place. Nice people.

David K. 
Rating:
5.0

Mikey and everyone this location very helpful.

Tim E. 
Rating:
5.0

Customer did not leave a comment.

don B. 
Rating:
5.0

I wish that the windshield & headlights would have been cleaned.

Deborah W. 
Rating:
5.0

5 stars. nothing to improve.

john L. 
Rating:
5.0

Every aspect was hassle free. Would highly recommend this Uhaul location.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

BILLY B. 
Rating:
5.0

Great, very enjoyable experience- it was easy and fun! Really appreciated the owner!

EDWARD H. 
Rating:
5.0

Rob and Sierra were most helpful There was a mistake on the invoicing and Rob corrected with the help of Mark. Everyone at the location is excellent and very friendly.

Rebecca R. 
Rating:
5.0

Customer did not leave a comment.

joseph W. 
Rating:
5.0

Customer did not leave a comment.

Alison I. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

We moved and visited several times. Could not have been more helpful. Lovely hard working people.

Karen M. 
Rating:
5.0

Customer did not leave a comment.

veronica P. 
Rating:
5.0

Courteous, Professional, go out of their way to help

DAVID Z. 
Rating:
5.0

Bobby and Hope were awesome. Fantastic service and I was shown the utmost courtesy and friendliness. That's why I keep renting from U-Haul and will continue to do so.

William A. 
Rating:
4.0

Customer did not leave a comment.

peggy B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Help would be a help from the city of Punta Gorda by putting a culvert in the area where some of the equipment has to be parked. It could then be leveled out and also be a good dry area to park equipment

Paul C. 
Rating:
5.0

The drop off service was top notch. There's nothing to improve here.

JOHN P. 
Rating:
3.0

People were very nice. Garbage in cab of truck. AC didn't work properly.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
3.0

The truck did not look dirty when I dropped it off, yet I was charged a $35 cleaning fee! I've never had uhaul charge me a cleaning fee! Never renting from this location again!

Travis B. 
Rating:
5.0

Nothing at this time.

DELBERT H. 
Rating:
5.0

Hope was great to work with. She was very helpful and informative.

Donna W. 
Rating:
5.0

Customer did not leave a comment.

Frank L. 
Rating:
5.0

Our total experience with this location on Cooper in Punta Gorda was by far the best we have had. Next time we need to rent a U-Haul product we will definitely choose these guys. Thank you again!

Lisa S. 
Rating:
5.0

Very accommodating

Joe B. 
Rating:
5.0

Customer did not leave a comment.

Carl S. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

Great people..i drove one houe to get there becouse it was souch a great place

TONY C.  |  Overall Experience 
Rating:
5.0

I dropped the truck off after hours which was very convenient!

PHYLLIS W. 
Rating:
5.0

Customer did not leave a comment.

albert D. 
Rating:
5.0

Customer did not leave a comment.

Brant B. 
Rating:
5.0

Customer did not leave a comment.

Raymond G. 
Rating:
3.0

Very helpful personnel.

James P. 
Rating:
5.0

I really didn't see anything that could be improved. Very accommodating and rental went very smoothly

ROBERT H. 
Rating:
5.0

Sierra was excellent, professional and very knowledgeable.

james N. 
Rating:
5.0

Perfect, no problems

mike S. 
Rating:
4.0

Great customer service

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Great people. Great customer service. A family atmosphere.

David K. 
Rating:
4.0

Customer did not leave a comment.

FRED S. 
Rating:
5.0

The car was actually in very bad shape. It was diffucult to drive because of steering, a/c vents were broken etc. The dealer was very nice and friendly but price and quality of the car did not match

HANNU R. 
Rating:
5.0

Customer did not leave a comment.

ARVON B. 
Rating:
5.0

Customer did not leave a comment.

PHILLIPWAYNE B. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

The gentleman was very nice and took care of everything...he even allowed us to drop it off, even though he had just closed.

ROB D. 
Rating:
5.0

Very friendly and hard working staff. Will return here whenever I need a truck or trailer

David H. 
Rating:
5.0

Everything was great!

Daniel Z. 
Rating:
5.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
3.0

The office closed at 4pm. We returned the UHaul shortly after closing.

Jennifer M. 
Rating:
5.0

I going to u haul you guys it it easy thank you

PATRICIA C. 
Rating:
5.0

excellent location with equipment and more importantly, people!

Robert W. 
Rating:
5.0

Customer did not leave a comment.

KEVIN B. 
Rating:
5.0

Great experience with this dealer! Everyone was really nice and super efficient. The best Uhaul team I have ever used!

pamela J. 
Rating:
1.0

The U-Haul headliner was leaking very bad our whole trip home from Florida to Michigan. I took video of how much water would come in do the seat belt harness on the side. I was soaked almost the whole way home. And when I had called I was recommended to get another U-Haul. But we were in the middle of a storm and just wanted to get home.

jennifer I. 
Rating:
5.0

The trailer came off the ball when I hit the brakes it was not fasten the right way look at your photo

Joe M. 
Rating:
5.0

I rented from this facility before for years. They're always busy but they always get you in and out real quick. Everything's clean. if all businesses ran as good as this one the world would be a better place

DAVID H. 
Rating:
3.0

Customer did not leave a comment.

CRAIG T. 
Rating:
5.0

Everything is great u- haul thank you Patricia carroll

PATRICIA C. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

The owners, and all of the staff go above and beyond. Great experience during a very stressful time in my life. Thank you!!!!

vickie s.  |  Overall Experience 
Rating:
5.0

Fantastic crew @ PGSS&U. They were able to help me in a pinch with my storage needs!

Matthew O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kate M.  |  Overall Experience 
Rating:
5.0

The owner and his staff is do nice. Great folks to work with.

TIMOTHY W.  |  Overall Experience 
No reviews have been submitted for this location.

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