Customer Reviews for Punta Gorda Self Storage
(U-Haul Neighborhood Dealer)

1,447 reviews

3086 Cooper St   Punta Gorda, FL 33950
(Behind Nino's Bakery)

(941) 621-2030

Location Hours

  • Mon-Fri: 8:30 am - 3 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(941) 621-2030

3086 Cooper St
Punta Gorda, FL 33950
(Behind Nino's Bakery)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 3 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Thank YOU!

zhanna K. 
Rating:
5.0

Nice equipment. Nice people.

ken S. 
Rating:
5.0

Bobby and Hope are great. They're always my go to for uhaul rentals. They're the only uhaul store in the area I'll ever consider using. Even if it costs me more milage, the service there is worth it.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Very nice gentleman there was very friendly and helpful.

JEFFREY L. 
Rating:
4.0

Customer did not leave a comment.

STEWART S. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
3.0

Customer did not leave a comment.

MARK T. 
Rating:
5.0

Nice owners

MICHAEL A. 
Rating:
5.0

Super nice people. Very responsive Well done!!

Ronnie F. 
Rating:
5.0

Customer did not leave a comment.

WALLY M. 
Rating:
5.0

The staff there were extremely helpful and polite. They made it so easy for us to rent a trailer. They got it quickly hooked up and we were on the way!

Toni H. 
Rating:
4.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Arvon B. 
Rating:
5.0

I have rented equipment here several times and never a issue. Service has always been fast and friendly vv

JON V. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

None

DOUGLAS S. 
Rating:
5.0

At least the store showed some compassion, in some concern persome concern. They even question how the hell we made it there. They said it could not be rented again until it was serviced and had new tires put on it

john Z. 
Rating:
5.0

Customer did not leave a comment.

Eugene R. 
Rating:
5.0

Keep service friendly and simple.

John N. 
Rating:
5.0

Friendly staff very efficient.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Lisa B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mathew C. 
Rating:
5.0

Customer did not leave a comment.

Memet R. 
Rating:
5.0

Very customer friendly service!

DENNIS A. 
Rating:
5.0

Online pickup is time consuming. Plus it didn't want to accept the pics.

AUSTIN H. 
Rating:
5.0

I have rented several times from this location and it has always been a fast friendly transaction. little off the beaten path but worth it.

Jon V. 
Rating:
5.0

Thank you

VITICO M. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL F. 
Rating:
5.0

Customer did not leave a comment.

Fai A. 
Rating:
5.0

Nothing. Everything was wonderful

MICHAEL B. 
Rating:
5.0

The trailer was good and reliably. The left turn light and brake were out. Had to be extra cautious on the 2000 mile journey knowing that turn signal was out.

Cory A. 
Rating:
5.0

Excellent service will tell everyone.

SHAWN L. 
Rating:
5.0

Second to none

Thomas T. 
Rating:
5.0

that U-HAUL location is the Best.BOBBY and his Wife and there right hand man Mikie.They give you the best service possible.

JOSEPH R. 
Rating:
5.0

We were supposed to pick up truck in Port Charlotte. That location and the Punta Gorda one did not have the truck until later in the afternoon.

Gregory D. 
Rating:
5.0

Customer did not leave a comment.

JOANNE G. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Excellent all around. Will always use this location if I can.

WILLIAM L. 
Rating:
2.0

Customer did not leave a comment.

steve E. 
Rating:
5.0

Mikey is extremely helpful and friendly.

PAUL L. 
Rating:
5.0

25682102 Res # pick up location was closed pick up was impossible Needed to go to other uhaul pickup location at cooper street punta gorda

OSCAR B. 
Rating:
5.0

Greeted immediately and great customer service

Carmine B. 
Rating:
5.0

outstanding facility with excellent customer service

DARRIN V. 
Rating:
5.0

Again great customer service, friendly staff and service.

Carmine B. 
Rating:
5.0

I have rented from Uhaul numerous times and I am happy to say this was my best experience so far. The employees were welcoming and very efficient. The trailer was cleaned and performed very well (unlike my last rental from another location which was not at all good). Even the return of equipment was a pleasant experience. I highly recommend this Uhaul location.

KEVIN C. 
Rating:
5.0

Friendly staff, efficient pick up and drop off.

GARY B. 
Rating:
5.0

Retain all the current employees AT ALL COST! From the most accommodating office staff to the fleet man who help me insure I was renting the right truck for the job ( he even measured for me) The best staff in the business! That's what makes this place so GREAT!

SHADD H. 
Rating:
5.0

Bobby & crew were exceptional. No obvious changes needed.

DANNY M. 
Rating:
5.0

Another great experience with Mr. Cox and staff. Was greeted by Mikey when I first inquired. He was a big help from start to trailer pick up. Thorough with hook up, explaining things, etc. These guys go that extra mile to earn your business. Very good representation for U-Haul. I recommend them highly.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

Cathy M. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

karen J. 
Rating:
5.0

Customer did not leave a comment.

KAREN M. 
Rating:
4.0

Customer did not leave a comment.

Darren P. 
Rating:
5.0

Customer did not leave a comment.

DOUGALD S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Mike O. 
Rating:
3.0

the headlighs were an issue too dim/also my seat needed height i guess i was too short

FRANCILLIA L. 
Rating:
4.0

Furniture and utility dollies were not available. Only downside however, they did all they could to find the equipment and discounted my service for the inconvenience.

Anthony M. 
Rating:
5.0

Bobby and the crew could not have been more helpful.

DAVID S. 
Rating:
5.0

Everything went well. Would like to see some newer or upgrades to the utility and furniture dollies

ANDREW H. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Nothing to improve upon...these folks are the best...best experience I have had...easy and fair. Above and beyond...I will recommend to highly....thank you for putting customer first...

cheryl G. 
Rating:
5.0

Customer did not leave a comment.

luis G. 
Rating:
4.0

The place was kind of dumpy looking, but the manager checking in returns was very courteous and helpful, making the return easy.

JOHN D. 
Rating:
3.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

HUGO C. 
Rating:
5.0

Bobby is a good dude and I would do business with him again without hesitation.

JONATHAN A. 
Rating:
5.0

The staff was friendly, and provided great customer service.

Blake B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Great service; could nit be better

DAVID K. 
Rating:
5.0

Great experience! Trailer was brought out for me. Will use again.

Ryan G. 
Rating:
5.0

The manager, Bobby, was great. Very helpful and accommodating. My original drop off was in Northport, FL. I was moving to Punta Gorda, FL. Two locations in Punta Gorda. Punta Gorda Rent All would not accept my return, the location on Cooper Street did and did it with complete understanding and professionalism. Very satisfied with them. I STRONGLY URGE UHAUL TO DO A BETTER JOB NSPECTING THEIR EQUIPMENT PRIOR TO RENTING.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

Edward R. 
Rating:
5.0

Customer did not leave a comment.

Lawrence G. 
Rating:
5.0

Great experience. Have used a few times now.

TAMI G. 
Rating:
5.0

I thought there was a first responder discount that was to be applied. Also thought bringing the trailer back early by 3 days would have reduced the price. Extremely nice people to work with.

Sebastiano S. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

arturo C. 
Rating:
4.0

It's good

Thomas T. 
Rating:
2.0

The man who helped me seemed to be in slowpoke mode, was extremely unsure about computer use. I will use another place next time because this whole rental process took over 45 minutes! He stopped to call his boss to tell him the ink was running low on the printer, he stopped to double-check everything the other worker did. . Not sure what well-maintained means but the milky way wrapper and a lit dash board light indicate it was an afterthought.

PATRICIA H. 
Rating:
5.0

Great pu location friendly and helpful

Bruce U. 
Rating:
5.0

Great friendly service

robert S. 
Rating:
5.0

Very good customer service and friendly staff.

Merle B. 
Rating:
5.0

Customer did not leave a comment.

LAURA J. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
3.0

Customer did not leave a comment.

ROBBY D B. 
Rating:
3.0

Customer did not leave a comment.

ROBBY D B. 
Rating:
1.0

I was not told about have to pay by the day for insurance when i extended my uhaul rental and I was charged. Now have to wait 3-5 business days for a manager to call me back! I am very displeased

Jazmine P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH K. 
Rating:
5.0

Customer did not leave a comment.

Byron D. 
Rating:
5.0

Customer did not leave a comment.

Sari R. 
Rating:
5.0

Customer did not leave a comment.

CARL B. 
Rating:
5.0

Customer did not leave a comment.

thomas C. 
Rating:
5.0

Customer did not leave a comment.

Gene S. 
No reviews have been submitted for this location.

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