MICHAEL A.
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Customer Reviews for Purple Peddler
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Purple Peddler
larry N.
The floorboard was covered in red mud from previous renter of truck. Although that didn't bother me but I've never picked up a UHaul truck in this condition. Michael, at Ourple Peddker was very nice. Also , in past rentals truck was full of gas. This truck had a little less than half a tank. Larry Nirman
Lindsay M.
Super friendly, quick check in and out. Great customer service. Will definitely be using this location again!!
charles A.
Great Service, friendly staff, very helpful and plenty of moving equipment if needed. Check in and check out was very quick. Had no problems whatsoever. Will use this dealership again. Highly recommend
eli M.
The only thing wrong was a new fender was put on and the lights did not work . Lucky I had a set of lights the attached to the car where I didn't have to use the dolly lights
Ruby J.
Very friendly and customer service was great.
JOE R.
The manager at this location was friendly. I enjoyed my experience at this location. I did my initial search via phone and spoke with Tim from 917 Washington St., he was also exceptional- thank you.
Steve D.
We had to sweep out van before loading it for move.
Thomas M.
They had it so easy to drop off. So personable and professional.
Shannon S.
Excellent customer service !
Kenneth J.
Great courteous service, quick check out and the equipment was in great shape. I would recommend the rental store to others.
Kieandra P.
Check in was quick and easy. Had no issues with getting the truck I reserved. The guy was Very respectful and down to earth. He Informed us about everything up front. No hidden fees. Overall great experience I would use this location again.
ROBERT E.
Mr. Ed provides excellence in Customer Service! The Purple Peddler is my "go to" U-haul dealer!!
Barry C.
Great help.. very nice people, rented several trailers from them and its always been a great experience, they make it a quick and easy process, i would recommend them to anyone looking to rent a uhaul
TONY Y.
Always awesome customer service!!
kiwainia M.
Keep the same personal at that location love them. Great people
Arnetta M.
My experience with the Purple Peddler was fantastic. This was the best experience I have had with Uhaul. The owners are very professional yet friendly and courteous. I highly recommend this location in Burlington, NC.
Christopher B.
I was charged a clean up fee for a truck that I picked up that was already dirty. I have stated this 5 times on many different forms. I would appreciate a follow up conversation. Thanks
robin L.
Quick and friendly service. They had some old school black light posters for sale took me back to my youth. Owner hooked up the trailer for me and I was on my way in no time. I'll use this location again for sure.
Amy B.
Michael and the rest of the staff were outstanding!! They were very helpful and I would rent from them again anytime!
Tamisha P.
Fast and professional
Tamisha P.
Mr. Ed is cool. He has you in and out and and is very pleasant. I recommend this place to everyone.
John F.
Highly recommended!
Lonnie S.
Very nice, very helpful. Excellent experience 😉
Byron B.
N/A
Kyrome H.
Mr. Ed was awesome!!!
Richard R.
Best check out process/experience I have had with U-Haul in years. Great job, smooth and FAST!! All U-Haul outlets should this computer system.
FRANCILLIA S.
So friendly and efficient
Kristin P.
The gentleman who checked us in was extremely helpful and nice, I forgot his name, owns the place, anyway, he was great! Thanks!
Patrick B.
No one was there and we had to drop off without any assistance.
mattie B.
Friendly place
joanne S.
Very nice to work with!
Brian G.
It was perfect exactly what I'd expect.
thomas Y.
Excellent Customer Service, friendly associate. Will definitely use this location in the near future.
William L.
Drop off instructions were clear
chance B.
I had a few issues with payments as far as promised and what I actually got. Customer service did a great job to take care of my needs. Next time there could be more information provided in the original document that goes to the pickup place so there is no confusion. Information such as the initial contact person could be very valuable.
jesse P.
(NOT ONE THING. KEEP UP THE GOOD Keep up the good work
DARYL P.
The staff was great! Friendly and helpful. The credit card company was having problems but that was cleared up while I was moving. Not a big deal. Overall I'm very happy with the experience.
Pam M.
The guys at Purple Peddler were the best... Very informative and such a pleasure to do business with!!!
Nicole K.
Nothing, my experience was Great
David T.
You unfairly charged me for gasoline when I filled the tank just down the street from the drop-off site.
Nicole K.
Nothing, they're great people
James H.
Very helpful & friendly. Made the hookup for me & insured everything was okay.
Randall C.
I was surprised to find a 24 hour Uhaul location 6 minutes from my home. Booked at 7:45pm on a Saturday, arrived at 8:10 to pick up. Had to wait for someone else that was already there picking up a truck, but then was helped quickly. The car dolly worked great and was exactly what I needed for an unplanned car retrieval.
allen H.
Not my original pickup point, it was a bit of a drive but, pick up and drop off was easy. And I found a new local business that I will go back to again
Terri-Lynne P.
This location sells drug paraphernalia. Person helping us, I'm assuming was the owner, was nice and professional, but the location scared me to death.
angela S.
Mr Ed was extremely helpful and got on the road with a truck quickly and took care of my paperwork in a quick time so I could get on the road, knowing I had alot to do. I appreciate he professional manner and getting things done quickly. I would be sure and use this dealership again.
Kina W.
My worst experience ever with renting a UHaul. The individual who checked me out was great. Very nice and cordial. Made the pick up easy and pleasant. My return was another story. The owner was absolutely HORRIBLE. Thankfully UHaul's are available all over because I will absolutely NEVER EVER use this location again nor allow anyone I know to use them. I will carry my furniture on my back first before going back there.
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