Customer Reviews for Purple Peddler

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Purple Peddler

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Barry C.
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Great help.. very nice people, rented several trailers from them and its always been a great experience, they make it a quick and easy process, i would recommend them to anyone looking to rent a uhaul

TONY Y.
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Always awesome customer service!!

Shannon M.
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Customer did not leave a comment.

kiwainia M.
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Keep the same personal at that location love them. Great people

VALERIE J.
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Customer did not leave a comment.

Arnetta M.
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My experience with the Purple Peddler was fantastic. This was the best experience I have had with Uhaul. The owners are very professional yet friendly and courteous. I highly recommend this location in Burlington, NC.

Christopher B.
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I was charged a clean up fee for a truck that I picked up that was already dirty. I have stated this 5 times on many different forms. I would appreciate a follow up conversation. Thanks

joshua S.
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Customer did not leave a comment.

DWIGHT H.
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robin L.
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Quick and friendly service. They had some old school black light posters for sale took me back to my youth. Owner hooked up the trailer for me and I was on my way in no time. I'll use this location again for sure.

Amy B.
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Michael and the rest of the staff were outstanding!! They were very helpful and I would rent from them again anytime!

bryant W.
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Customer did not leave a comment.

Tamisha P.
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Fast and professional

Tamisha P.
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Mr. Ed is cool. He has you in and out and and is very pleasant. I recommend this place to everyone.

John F.
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Highly recommended!

amber B.
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Customer did not leave a comment.

Lonnie S.
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Very nice, very helpful. Excellent experience 😉

Thomas H.
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Customer did not leave a comment.

Nancy D.
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Byron B.
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N/A

Kyrome H.
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Mr. Ed was awesome!!!

Gregory S.
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Customer did not leave a comment.

Matthew K.
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Austin L.
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Richard R.
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Best check out process/experience I have had with U-Haul in years. Great job, smooth and FAST!! All U-Haul outlets should this computer system.

FRANCILLIA S.
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So friendly and efficient

Kristin P.
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The gentleman who checked us in was extremely helpful and nice, I forgot his name, owns the place, anyway, he was great! Thanks!

Patrick B.
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No one was there and we had to drop off without any assistance.

Marco C.
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Customer did not leave a comment.

mattie B.
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Friendly place

Brenna B.
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Michael H.
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Catherine C.
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joanne S.
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Very nice to work with!

Mark W.
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Brian G.
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It was perfect exactly what I'd expect.

wayne S.
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Customer did not leave a comment.

thomas Y.
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Excellent Customer Service, friendly associate. Will definitely use this location in the near future.

Lisa H.
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Customer did not leave a comment.

William L.
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Drop off instructions were clear

Hannah D.
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Customer did not leave a comment.

Nicole K.
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Customer did not leave a comment.

SHARMAINE H.
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Customer did not leave a comment.

chance B.
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I had a few issues with payments as far as promised and what I actually got. Customer service did a great job to take care of my needs. Next time there could be more information provided in the original document that goes to the pickup place so there is no confusion. Information such as the initial contact person could be very valuable.

Susan D.
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Customer did not leave a comment.

Gerald M.
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Customer did not leave a comment.

RICK B.
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Raymond N W.
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Peggy C.
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Edmund O.
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jesse P.
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(NOT ONE THING. KEEP UP THE GOOD Keep up the good work

robert V.
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Customer did not leave a comment.

Timothy D.
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DARYL P.
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The staff was great! Friendly and helpful. The credit card company was having problems but that was cleared up while I was moving. Not a big deal. Overall I'm very happy with the experience.

Tonisha S.
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Customer did not leave a comment.

Pam M.
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The guys at Purple Peddler were the best... Very informative and such a pleasure to do business with!!!

Patrick S.
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Customer did not leave a comment.

ashley L.
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Customer did not leave a comment.

Nicole K.
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Nothing, my experience was Great

David T.
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You unfairly charged me for gasoline when I filled the tank just down the street from the drop-off site.

Nicole K.
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Nothing, they're great people

Randall M.
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Customer did not leave a comment.

James H.
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Very helpful & friendly. Made the hookup for me & insured everything was okay.

ANN R.
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Customer did not leave a comment.

Tiawanna C.
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Customer did not leave a comment.

Randall C.
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I was surprised to find a 24 hour Uhaul location 6 minutes from my home. Booked at 7:45pm on a Saturday, arrived at 8:10 to pick up. Had to wait for someone else that was already there picking up a truck, but then was helped quickly. The car dolly worked great and was exactly what I needed for an unplanned car retrieval.

allen H.
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Not my original pickup point, it was a bit of a drive but, pick up and drop off was easy. And I found a new local business that I will go back to again

Sofia M.
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Customer did not leave a comment.

Timothy W.
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Christine S.
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shawntia D.
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Michael F.
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Customer did not leave a comment.

Terri-Lynne P.
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This location sells drug paraphernalia. Person helping us, I'm assuming was the owner, was nice and professional, but the location scared me to death.

Brice M.
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Customer did not leave a comment.

angela S.
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Mr Ed was extremely helpful and got on the road with a truck quickly and took care of my paperwork in a quick time so I could get on the road, knowing I had alot to do. I appreciate he professional manner and getting things done quickly. I would be sure and use this dealership again.

Kina W.
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My worst experience ever with renting a UHaul. The individual who checked me out was great. Very nice and cordial. Made the pick up easy and pleasant. My return was another story. The owner was absolutely HORRIBLE. Thankfully UHaul's are available all over because I will absolutely NEVER EVER use this location again nor allow anyone I know to use them. I will carry my furniture on my back first before going back there.

Johnny H.
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Mr. Ed at this location was really polite and helpful.

Stesha D.
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Very helpful, explained the equipment to us.

Lauren B.
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The man at this location was very knowledgable and helpful.

Bobby J.
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Customer did not leave a comment.

TIM L.
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This gentleman was absolutely wonderful. Made my start to packing up the home very nice. Very helpful, very friendly, and simply a very nice person to work with. Thanks much for a good experience.

Steve M.
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Customer did not leave a comment.

Mark N.
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Good experience. Would use this location again.

Lyndsay O.
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Customer did not leave a comment.

John M.
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Sarah R.
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mark T.
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no waiting and large selection of equipment and ready to go. great service.

Griselda W.
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Customer did not leave a comment.

Devin H.
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Customer did not leave a comment.

Howard R.
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It would have been nice to receive paperwork indicating trailer was returned in good condition.

Ralph H.
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There were nude photos in an obvious place. Might not be acceptable to some. It did not seem to be appropriate.The service was very good. It would be helpful if the U Hual business could be in a separate room from the basic business of the location.

Rick P.
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This location has been the best i've dealt with in many years, they are very fast and don't leave you hanging out for hrs like most of your other locations.

John L.
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Operator was very knowledgeable about the equipment and was very helpful in showing how to use the dolly.

ruby A.
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Pleasant and efficient staff

Randall M.
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Customer did not leave a comment.

Jeff D.
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Without a doubt, the best uhaul experience ever. Definitely understood customer service and going the extra mile to accommodate. Keep up the good work.

Hector M.
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Customer did not leave a comment.

Roy O.
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First, I had already chosen a place to drop off the U-Haul on the application, but the guy put a different location. Then he told me, that I can drop it off anywhere and when I went to drop it off the application is telling me that I might be charged an extra payment due to dropping somewhere else. The guy seemed like he was out of it, and was not very keen to the overall customer service.

Susan J.
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Great customer service, I highly recommend them :)

Stephen B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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