Customer Reviews for Qazi Holdings Ltd
(U-Haul Neighborhood Dealer)

24 reviews

10201 Marshall St   Fort Mcmurray, AB T9H0J8

(587) 674-3784

Office Hours

  • Mon-Sun: 7 am–10 pm

Services at this Location:

Contact Us

(587) 674-3784

10201 Marshall St
Fort Mcmurray, AB T9H0J8

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–10 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Hard to find, they didn’t know the truck was even there. The front window was cracked.

Chris J 
Rating:
2.0

I had the truck for a 3 day rental and returned it within 36 hours..With more fuel than when I started out..The person at Quasi didn't look at any of my paper work or inspect the truck when I returned it..He just waved me away and said all is good..I was the only customer in the place so he wasn't busy..2 days later a lady called and asked if I had returned the truck and a day after that I was charged for extra fuel.

Margaret M 
Rating:
2.0

Customer did not leave a comment.

Alex M 
Rating:
4.0

Customer did not leave a comment.

John C 
Rating:
5.0

It wasn’t full of gas when I picked it up that’s only complaint

Dale T 
Rating:
1.0

I picked up the Uhaul in Fort McMurray, Alberta, at a Uhaul/carwash business. The dealer did not assist in any way to help hitch the trailer to the truck because he was too busy helping his car wash customers at the till. It took almost 30 minutes to get my open trailer. I previously booked the trailer with customer service using the 800 number. My spouse is disabled, and we had to find someone in the parking lot to help us hitch it up. If a dealer can't assist the customers properly, they should have the contract cancelled and not be able to sell Uhaul services. The guy at the counter had limited knowledge about the Uhaul process... Open trailer: part of the license plate was missing, the unit was filthy, and the trailer door was tricky to open..we had to get a neighbour in our apartment to close the gate because it was jammed. The unit was not maintained and should be checked by the store with the contract to ensure it is in good condition before leaving the facility. I was disappointed using Uhaul this time; I have used them several times before.

Laurel K 
Rating:
5.0

Customer did not leave a comment.

Roseanne G 
Rating:
3.0

Cab wasn’t clean and windshield washer fluid was frozen up.

Ambrose P 
Rating:
3.0

Was supposed to drop off at the one at 427 Gregoire Dr Fort McMurray AB T9H 4K7 Canada At 10am but the guy was not there and I called many times. Didn’t call me back until 1:30 by that time I already drove across town to drop off at a different facility

Michael W 
Rating:
1.0

Charged Extra, I don't recommend

Suvin S 
Rating:
5.0

Everything was fine. Good customer service.

Vitalii B 
Rating:
2.0

Not all locations have equipment needed to move. This location had nothing. Very slow internet made us wait 30 mins even though I checked us in early online. Didn't provide brake fluid in the uhaul hydraulic breaks. So I had to get it with my own money.

Ryan G 
Rating:
4.0

Verify that trailers are empty before processing a return. Not doing this may allow a trailer to be double-booked, with the property of one renter still in the trailer when it is listed as available on the website.

Phil O 
Rating:
1.0

Location is a complete disaster. Looks like its a junkyard inside the office. Nobody was round to help. I found one of the workers who was cleaning a vehicle he wasn't sure where the manager was and I was told to just drop the trailer. Office is extremely dark and disorganized. Very shady looking.

Corey S 
Rating:
5.0

Customer did not leave a comment.

Asif Q 
Rating:
5.0

Customer did not leave a comment.

Asif Q 
Rating:
1.0

Was grunted at to drop the trailer and 8 days later i got a call looking for their trailer, the establishment never even checked the unit back in.

Lee C 
Rating:
5.0

Customer did not leave a comment.

Deanna S 
Rating:
5.0

Awesome experience, I've used U-Haul for the last 7 years and i love it, great prices and good service.

jagjit m 
Rating:
5.0

Customer did not leave a comment.

efrem m 
Rating:
3.0

Arrive on time in the morning, operator was 15 minutes late, getting to work that day. I was told that I was 10 minutes late returning the equipment and would be charged for another day. the operator worked with me, and removed the extra charge.

Alain G 
Rating:
5.0

This was a good experience. The man there was very helpful to us and figuring out a small issue and getting us on the way. Will be back again when I need Uhaul or a car wash!

Drew L 
Rating:
1.0

The employee doesn’t know how to use the computer took 50 min to rent a trailer

Jason S 
Rating:
5.0

Customer did not leave a comment.

Deanna S 
No reviews have been submitted for this location.

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