Customer Reviews for Quality Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Quality Automotive
John A. on
Very disappointed with uhaul. I have a uhaul rep 5 miles from my house but the closest one that had what I need was 30 miles away. Why have a rep close by that never have anything to rent. Rented a car doll and the rep closest to me hasn't had one to rent in 6 months. Biggest joke for a business.
lisa D. on
The lady helping couldn’t have been nicer. It went great.
Laura M. on
The online check in process needs to be explained at checkout. It was confusing.
latia P. on
Very pleasant experience
Kenny B. on
We pulled Trailer approx 30 mile with nothing on it and had a tire pop and shred in to pieces. I am just very thankful we did not have the car on it. The service was there promptly. Unfortunately it also needed a Rim as well as a Tire. He was able to get one from another U-Haul Store. Overall we were down and out for a good 3 hours. Thanks, Kenny
David L. on
This location was excellent. The original address I was given as a drop off location, however, was incorrect and badly misleading, causing substantial confusion and loss of valuable time when I was trying to move in to my new home. Please correct the drop off location instructions in the future.
Richard F. on
They were great!!!!! Couldn't be better!!!!!
joseph R. on
My whole move went great
Mark K. on
person taking my order had to no knowledge about the insurance being offered.
Brandon L. on
They reported that I did not return the truck when it was due when I dropped it off the night previously. They reported that I did not return the furniture pads when I had. I was charged $48.00 for missing pads and want a refund.
Richard F. on
Make sure the ratchets are lubricated and in working condition. Knowledge of how to strap the vehicle down.
James G. on
Can’t think of anything to improve on
Wendy K. on
Lady checking out didn't know what she was doing.
Michael F. on
Best move ever, great personal service from everyone!!!!