Customer Reviews for Quality Inn
(U-Haul Neighborhood Dealer)

17 reviews

1144 Ontario St   Stratford, ON N5A6Z3

(226) 779-0954

Hours

  • Mon–Sun
    9 am–5 pm

Services at this Location:

Contact Us

(226) 779-0954

1144 Ontario St
Stratford, ON N5A6Z3

Services at this Location:

Hours

  • Mon–Sun
    9 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
3.0

Customer did not leave a comment.

TREVOR S. 
Rating:
1.0

Was overcharged $35 even though I left more gas in the tank than what I started with.

Chaney A. 
Rating:
1.0

I had reserved an inclosed trailer however when i went to pick it up was told they gave it to someone else and i had to use an open one.

Meghan C. 
Rating:
4.0

Customer did not leave a comment.

Linda M. 
Rating:
3.0

Originally ordered the truck in Tavistock but had to pick up in Stratford which added 30 kilometres to my cost

Andy J. 
Rating:
4.0

Customer did not leave a comment.

paro B. 
Rating:
3.0

Customer did not leave a comment.

Raymond M. 
Rating:
2.0

Wish the gentleman at the front desk would have communicated with us clearly and more. He came, didn't say much, and then just stared at the computer. He seemed frustrated about aomething (maybe a technical issue) but didn't tell us what was wrong. We were also told that we wouldn't get charged until we came back with the van but my visa was charged before our trip even started. The back of the van was very dusty and dirty so I felt uncomfortable putting my things into it. We didn't have the time or resources to clean the cargo area so I had to just deal with putting my stuff in the back.

Doyle B. 
Rating:
4.0

Customer did not leave a comment.

Tim S. 
Rating:
5.0

Customer did not leave a comment.

Shawn S. 
Rating:
3.0

That is two questions: was it clean...yes, was it maintained...questionable. I found the transmission was jumpy, steering was sloppy (too much play in the wheel). The side mirrors were difficult to use, and the rear mirror was blocked by the grill panel installed. Maybe add a backup camera.

Carrie D. 
Rating:
3.0

More signage on what/where to go.

Andrew H. 
Rating:
1.0

The employee representing Uhaul was very unprofessional,rude,racist and discriminated against me. I was also over charged for my rental and gas. I called Uhaul to complain and was credited a refund. I would also like a credit on my next rental for extra money I payed for gas! Also for retribution for my humiliation and inconvenience. I also want to know what is done in reprimanding the Uhaul representative I had dealt with at Quality Inn Stratford ON Regards. T.Eppert

Theresa E. 
Rating:
4.0

Customer did not leave a comment.

RICHARD D. 
Rating:
3.0

Overall price was two much , i only had the vehicle for less than 6 hours , $240 and over $80 in gas. Every rental should come with 20-30 free miles and the gas tank should always be full for every new rental none of getting it at a quarter tank and trying to figure out how to bring it back at the same level, absolutely asinine.

Shawn W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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