Customer did not leave a comment.JOSEPH A.
Customer Reviews for Quick & Go Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rear cargo door broken, mirrors wouldn't stay put. Charged for equipment I never recievedJennifer T.
Had to wait 45 minutes for the owner to arrive.Jacqueline B.
I was charged 23.$ for returning the truck when the business was closed. I dont think that this is fair. I had to wait for 30 minutes before I was able to get the truck. Please read and respond. Thank you.Howard C.
Had no issues everything was great.Michael L.
Make sure all employees are well versed in U-Haul policy's and proceduresJoia H.
Windows definitely could have used a cleaningSonja S.
Customer did not leave a comment.delwin J.
Customer did not leave a comment.Saliu A.
Customer did not leave a comment.Jessica B.
Customer did not leave a comment.Eric M.
Terrible customer service, I have never had anyone in my entire life be as rude and lazy as the lady that helped me.Brady E.
Customer did not leave a comment.Barry B.
Get rid of the saints in ac vents. Gas efficiency was terriblejeff T.
Why was I charged twice for a half of a dayWilliam H.
Customer did not leave a comment.Robert S.
Computer Down 3 days to get the return in corporate. SystemDanny H.
Great customer service, staff was very helpful. I would definitely recommend this location to my friends. Owner was very helpful in showing me how to hook up a hitch.JAMES G.
Unfortunately the uhaul that I received had a leak in it so a lot of my items got wet. My 1st night in my new home I had to sleep on a wet mattress.Andrea P.
I didn't like the fact that I reserved the truck at a specific location and when it was time to be picked up I had to drive to a different location which was an inconvenience.diane R.
Customer did not leave a comment.James M.
Excellent experience.Kelly S.
Amazing customer service, made sure everything was perfect before leaving. Plus very knowledgeable.David F.
The location was very convenient, the vehicle was clean, and they provided good customer service.roshanda M.
Customer did not leave a comment.Sheila B.
The rental location and people were fantastic. The rental software and information required to complete the agreement were ridiculous! The poor man trying to run a business, wasted more time (mine and his) than he possibly made on the transaction. SIMPLIFY!donals T.
All the tires were dry rotted trailer shaking all over the roadJonathan T.
Customer did not leave a comment.Glenn R.
TONS of issues!! To much to enter!!!! Not happy with U-Haul at allEddie G.
Customer did not leave a comment.Robert B.
The owner was very nice and attentive. We will be using this location again!Kenneth S.
Make sure there is not a dead bird in backAires D.
Great experience. Will rent there again.Timothy H.
Services were greatWILLIAM C.
Owner at this location is very polite and courteous, have rented here twice, great experience both times! Thanks!Jason F.
The attendant was very courteous. He also helped hook trailer up to my truck and went over safety of pulling trailer. Was responsive when I called to extend contract. I will definitely rent from here again.William S.
Customer did not leave a comment.Amanda B.
Everything went smoothly, thanks!Jason F.
When we returned the trailer, the location was closed for the day. We had no idea they would be closed and had no cell connection when we finally figured out how to do the return by phone. The trailer was returned on time, but because of your poor service we could not figure out how to do the remote return for almost an hour. Then you have the nerve to charge us for an extra day!?! If you do not fix this charge I will never do business with u-haul again. We just spent $1200 with ya'll in the last 2 months. And because your location was closed, we pay extra. That's a nice touch.John D.
Customer did not leave a comment.James D.
I have used this location for most of my u-haul needs. i have always had good quick service. tksVICTOR R.
When I received the text to confirm my reservation, no one ever answered the phone no matter how many times i called. So I left a message and still received a text thereafter requesting to call and confirm. I rented the trailer for 3 days 7/22/16-7/24/16, which we told the man that worked there that we will return on Sunday. He advised us they will be closed but we can still drop it off and only be charged till Sunday. On 8/4/16 I received a call inquiring what dates I had the trailer which I advised 7/22-7/24 the man state ok and I will receive an invoice for that. When I got the invoice it was for over $196.45, which i was initially quoted $46 and some change. When I called the office back, the man said he was going to call U-haul and have them straighten out the problem and he will call me back later. I havent heard from them since. I called 8/5 and was told the owner will call be in an hour. 3hrs later I havent heard anything and called and was told he wont be in the office for another 4hrs. Due to this issue not being resolved with this office, I have contacted U-haul's customer service to get this issue resolved.LaShawn B.
Customer did not leave a comment.Ronnie A.
Customer did not leave a comment.michael B.
Customer did not leave a comment.LLOYD F.
Service was fine at the location, just not the most updated facility but no complaints. Truck ran great and was very clean. Overall, very satisfied. Fair rate as well.kenny C.
Customer did not leave a comment.TONIA C.
Small inventory - but equipment was cleanish and available at the time specified - no problemsSandra D.
Great service at this locationjohn J.
Customer did not leave a comment.becky B.
Good assistance, with the owner being very helpful. I reported the lights to him and he said he would call it in to get them fixed so the next person didn't have to drive without light.LEON W.
This is not the pickup location I reserved. Truck was not available at the time I needed it. Truck had poor suspension, smoke came from the undercarriage, gas gauge was defective. The agent at pickup location I reserved tried his best to meet my requirements, but his regional manager refused to cooperate and forced me to go to another location which did not offer the supplies I needed.Martha M.
200.00 dollars for 4 hour rental is robberyJOHNNY M.
Customer did not leave a comment.MARK N.
Customer did not leave a comment.WILLIAM S.
I could not be any happier with the service I received from Quick N Go Tire. I expressed my frustration with my service and the owner made a genuine effort to allay my frustrations and was the only honest individual I met that is associated with U-Haul.MEGHAM D.
Customer did not leave a comment.KEITH W.
Customer did not leave a comment.randy B.
Customer did not leave a comment.Hank S.
Good service.KHANDAKER A.
Fantastic customer service. Very understanding and worked with me on all of my needs.Roxxane S.
Customer did not leave a comment.sharon R.
the attendantse were very cordialJENS P.
Fast, friendly service.minnette S.
Customer did not leave a comment.CURTIS H.
Customer did not leave a comment.MARY G.
Customer did not leave a comment.PAUL S.
Customer did not leave a comment.Randell T.
Customer did not leave a comment.RICKY M.
Customer did not leave a comment.David G.
The truck was ready with the transport hooked and ready to go. This was very helpful and saved me some time. He had checked the air pressure in the tires and checked fluid levels . I appreciated that.William S.
Long wait, truck dirtyLINDA S.
Very friendly staff and quick check out.Jennifer C.
They were not open on time and I could not pick up truck at scheduled time. The truck gauges were not operating properly which caused me considerable delay. This was not pickup locations fault but was U-Hauls.WILLIAM S.
Customer did not leave a comment.MIKE F.
Didn't have my reservation and didn't want to rent me one. Took 45 mins to process because they did not know how to do online orders.Robert S.
Customer did not leave a comment.Bennie N.
Customer did not leave a comment.Faith S.
no comments. I thank you for the use of the vehicle.FAYE L.
easy rental - ThanksDavid A.
They were thirty minutes late meeting me for my appoinment time. The man who helped me didn't apear to even know what he was doing in renting the equipment out to me. The staff was rude including using profanities in front of me. I would go anywhere else within reason to avoid this disaster.William N.
The representative was friendly however he did not provide any instructions or directions as to how to use the equipment. He couldn't answer any of our questions and was more concerned about the other customers that were there for automotive services. He gave us the wrong equipment and did not provide us with the products that we requested in the original order.Hope G.
Was booked for pickup at another location in Covington, GA, Mike when online to direct me to closer pickup point, saving me one hour driving time. Go Uhaul what a great support group.DENNIS U.
My experience was terrible with uhaul the brakes didnt work i was late with my arrival had to pay out extra money for help unloading the truck My step dad had to call off work because we didn't get back in time. The overall experience was just terrible, and I would not refer any of my friends to uhaul ever. In fact I would like a refund of all my money that I put into uhaul. I reserved the truck 3 weeks in advance more that enough time to get a well serviced truck seeing that I was driving it from Georgia to Pennsylvania. I am just discussed with Uhauls service.SHAFONDA E.
Don't TRIPLE OVERBOOK A TRUCK!!!! WORST RENTAL EXPERIENCE I COULD POSSIBLY IMAGINE! NEVER DO BUSINESS WITH YOU AGAIN. Thank you.Luther P.
Customer did not leave a comment.WILLIAM M.
Customer did not leave a comment.COREY N.
Customer did not leave a comment.STEPHENIE H.
Not change my location and make me wait until the next day. My pickup was changed to 4 places.Timothy R.
Customer did not leave a comment.ANTOINETTE G.
The truck was almost brand new and still had the new truck smell! It was well maintained and clean. The staff was very helpful and quick!demetrius B.
Customer did not leave a comment.Steven B.
I received a courtesy call from a gentleman at this drop off location and he was also extremely helpful and accommodating. A+++ uhaul experience all the way around. I manage a local apartment community and will be refering all my new and departing residents to this location.JANET W.
Customer did not leave a comment.MICHAEL T.
Excellent service! Gregg was extremely friendly, knowledgable and helpful. I will use this location again.Fred T.
Customer did not leave a comment.Greg B.
We were pleased with the service.BRENDA W.
Customer did not leave a comment.Susan B.
Staff was very friendly and helpful at this location. Location we were originally to return to on Old Griffin Road in McDOnough is not in business any more. Location on Jodeco Road in McDonough GA refused to help us and was a terrible experience. But this location on HWY 155 was great!David D.
location is very convenient but service on trailer was lacking. I should have refused the trailer because I saw the brake dust and oil on the trailer. I will refuse such a trailer in the future.DARWIN C.