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Customer Reviews for Quick & Right Laundromat LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The muslim sister was beyond professional. Quick and efficient service. I will only use this location.
JACQUES AI was very frustrated with the change in location for pick up not once, but twice and each time the location was further from where I originally booked where I wanted to pick it up from. I did not appreciate that at all. The gentleman that assisted me during the pick up was very professional and friendly, he even assisted me with since I am not very tech savvy. i very much appreciate his kindness.
FRANCISCO C😊
MOUSSA NI don’t have to download my driver license by reason
JEAN OThe customer service at this location was excellent I would definitely recommend
ALNEICA RGood service
OLUSEUN ONo comment
REMY SNo complaints
TAWANNA VThe vehicle was very old and had over 120,000miles on it. It made driving it feel tedious. The manager at that location was simply so pleasant and helpful with all the things to do upon return of the truck. I will use them anytime I’m in the area.
Akua ONothing the place in which I rent my truck Clinton place was very professional and courteous
Brenda CTruck was awful to drive, alignment was off, trailer wasn’t attached right. Overall wouldn’t recommend
alexandra bCustomer service at this establishment was great very courteous and professional
Brenda CWhen I went to check out it charged me for fuel I didn’t use. I picked up at 1/8 and returned it at 1/8.
JUAQUADAH CEverything seems normal with this location the gentlemen is courtious and always taking care of me i give him a 10 ...
WESLEY LLocation was convenient...I was able to complete my move...no complaints
RMON BIf I put extra gas money I would like it back. I just got taxed for I don't understand. I didn't go no where I didn't joy ride. An round it off to 70 doll
JASMIN WAbsolute BEST U-haul experience I've ever had! Quick, efficient, kind, and thorough service. Great equipment! I'm so grateful I found this hidden gem and I will never ever go elsewhere.
MCHAEL HThank you
WENDY Mexcellent
DEVON TI respect the generosity the good passion to the customer I appreciate how you treat customers how you let the customer know that they're first a very good job
gregory bOn June 1st, 2024, i had the worst experience with U-Haul. I reserved a vehicle in advance and was told the vehicle was overbooked. I contacted customer service who sent me to a different location and again, no vehicle was available. The phone representatives were not helpful and stated that they do not have full access to the vehicle information. PLEASE save yourself from 4 hours of headaches and driving from location to location to seek a truck for your move. My husband and I did all the leg work for this move to happen yesterday. I was delayed and stressed the whole day. When i contacted customer service again, the representative stated “i’m sorry; there is not much we can do”. “Saturdays are busy days for people borrowing trucks”. Please consider the rentals from Penske, they are a very well organized company. I will never make this mistake again. I will also post more feedback on my social media platforms for awareness. Thank God i have a huge following in NJ/NY/PA.
Richard PThe truck I had needs to be serviced. It would rev up but took a long time changing gears. The Lady was very nice and knowledgeable.
Keyana RLonger hours of operation
Kurtiss JFriendly and professional.
Jamillah WThe sales man were great
Nasir HI was charged for a flat fix when I called and told you guys the tire pressure was low and I haven’t pulled off the lot yet. There was nothing you could do for me besides sending me across town for another vehicle. The location was not supposed to be there from the start I would have been changed twice had I taken the other vehicle miles away from where I had to go. I requested a counter person and was switched to mobile pickup which was not what I wanted.
Tyesha LGood job
Thomas OYour Employee the young Lady deserves a raise....She was very helpful from the beginning to the end.
Keith FEase of operation. Fantastic service.
Donald MThe truck broke down. The battery post bolt or the hole was stripped and the post would not tighten down. I was stuck for about 45 minutes. The tow truck driver very nice guy and appeared to be knowledgeable about the truck. Very easy to rent online, however.
Charles Slaundromat needs better sign
Diana GExcellent service, very kind
Omayra VThe worker was very nice.
Dinorah RFast & efficient
STACY WThe customer service was great!
SHARIFA MMy dad lost his debit card and the supervisor was so kind to drop it off to my house
Pauleene S