Customer did not leave a comment.
Byron M.
Customer Reviews for Quicker Sales And Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It is not a very noticeable location. The staff was very helpful and friendly
KURT H.Personable and friendly, no problems at all! If I perform a do it yourself move I will use their services again!
LEE F.The staff always goes above and beyond to ensure a trouble-free rental and return experience!
RICHARD B.I asked the woman when I picked up the truck if they had a discount for seniors and veterans and her response was "Yes we do but I don't know how to do it", so I basically got ripped out of a discount is what it amounts to. And to be quite honest I think she was lying about not knowing how to do it. This U-Haul location is right outside the main gate of Little Rock AFB where they have tons of military and veteran customers. Someone needs to get this woman trained and I feel like I should have a refund coming to me! And the truck has a warning that the Tire Monitor System needs to be repaired. I don't think the NTSB would be too happy with U-Haul renting out defective equipment. This was the worst part of my move and thankfully the folks at the 3145 S. Campbell Ave location in Springfield, MO made up for the incompetence at this location.
STEPHEN R.Excellent service.
JOSEPH S.No one there, we called they said use the app to drop it off so we did.
Robert K.Maybe 1 or 2 bigger truck
PAUL W.I have rented from this location a couple of times. The young lady at this location is always pleasant & helpful. The day I picked up my trailer it was puring down rain. She made sure it was hooked up properly & that all lights worked. When she was done she was completely soaked. I give this location 5 stars!!
VICKIE H.Easy access and friendly service.
ANTHONY C.I love the lady there I'll be back for sure
OTHMAN A.Not super easy to see when you come around the corner, but a pretty easy U-turn to get back. No verification was provided the next day as I dropped off on a Sunday when they were closed.
Jennifer R.The young lady at the pickup location was great to deal with. The right blinker on the trailer was not functioning. All the other lights & the lights on my vehicle worked properly. She told me to go by another location on Warden Road in Little Rock so the guys could check it. The man was so very rude & said I would have to pay for whatever was looked at on this trailer. I had already paid to rent the trailer & expected it to be in working order. I was from out of town & in unfamiliar territory. I didn't mind going the extra distance but the attitude of this man working at this location was terrible. He finally told me to just drive it not working. I was very glad to be leaving that location & hope I never have to visit it again.
VICKIE H.Loved the hostess! She was able to get me a bigger truck and dolly for the same pricing!
VICTORIA C.There was no one there at 9:30 AM, the phone number provided on the contract and the one listed publicly went right to a voicemail that wasn't even set up. Tried calling uhaul customer service and waited on hold forever. Finally discovered the uhaul self serve options for returning which worked out fine. Afterward, I received an invoice for $20 for an extra day that I was told would be no charge. I called customer service again and the rep helped me. Overall experience sucked with A LOT of wasted time.
Jehon B.