The truck was muddy inside and out. The packing blankets were dripping wet and some were caked in mud. (I made a mistake when I checked my equipment out and said it was “clean†when I should have checked “dirtyâ€)
Patti G.
Moving Truck Rental in Hope, AR at Secur Storage
(U-Haul Neighborhood Dealer)
301 W Avenue G St
Hope,
AR
71801
Contact Us
301 W Avenue G StHope, AR 71801
Services at this Location:
Location Hours
- Mon-Fri: 9 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 7/3/2021 - 7/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Hope, AR 71801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
The unit I rented wasn't in great shape. The mirror was not in working condition on the right side, I had to tie it on to stay in place so I could see the right lane. The air conditioner worked on and off... it was HOT. The rear ended was squeaking LOUD. Today the unit was back in service so hope it was fixed is all I can say.
Pafford M.- Rating:
- 3.0
Dropped off after hours
Daniel M.- Rating:
- 5.0
A little hard to find but we got there
Bridget N.- Rating:
- 3.0
I reserved a trailer and ordered ratchet straps. I had a confirmation and went to get the trailer and straps. The charge at pickup was higher than my reservation invoice and the agent did not acknowledge the online order but started a new transaction. He said "It doesn't come with ratchet straps." So, I bought some at Walmart. Today after the trailer was returned, ratchet straps were delivered by FedEx. This made no sense, to mail straps and not have them available. I am hoping I do not get charged twice since I paid at pickup and my payment information was in my online confirmation. Maybe this location needs removed from the online reservation system since it doesn't seem to be used.
Kerry S.- Rating:
- 5.0
Awesome service
HERMAN H.- Rating:
- 5.0
Great service.
HERMAN H.- Rating:
- 5.0
Thank goodness for them And the Saturday hours helped
Amos B.- Rating:
- 5.0
No improvements needed.
Rodney M.- Rating:
- 5.0
I do not have anything to criticize about. The people were friendly, knowledgeable and very professional. If I ever have a need for another rental, i will definitely come back.
Joseph L.- Rating:
- 5.0
All is good it's a pleasure to do business with the Brewers
OCIE R.- Rating:
- 5.0
Good customer service
Jerome S.- Rating:
- 4.0
Fix your hours of operation on Google. Operating hours for Saturday are not correct.
KENNETH H.- Rating:
- 2.0
I wasn't there when they were open so therefore I couldn't talk to anyone about my refund.
brandon B.- Rating:
- 5.0
Excellent customer service
Terri D.- Rating:
- 5.0
Needed more space to park big trucks Needs a public bathroom for emergencies
Cristiam E.- Rating:
- 3.0
Person checking us in was rude and unfriendly. He was not happy my husband didn't pull into the right spot when we first arrived and was rude to him about it. We turned the trailer in a day early and asked if we would be refunded. He was hateful in his reply that no, we would not be refunded, instead of nicely explaining the rules. We will not be back to this location.
GARY P.- Rating:
- 5.0
Not a thing.
Rodney M.- Rating:
- 1.0
Great service
James B.- Rating:
- 4.0
Staff did NOT explain full functions of the car hauler
Allen F.- Rating:
- 2.0
Was told all of the trailer lights and hookups were good to go because it was checked the day before. However, when it was plugged into the truck it wasn't working. People at the location said it was definitely an issue with the fuses in the truck, so got new fuses and replaced all. The running lights were the only issue at the dealership and continued to be the issue. Took it to a mechanic because it seemed there was something wrong with the truck if fuses didn't correct the issue. After they tested everything, they determined it was an issue with the trailer...not the truck. Wasted so much money on a crappy trailer that had something wrong with it.
Kayla B.- Rating:
- 3.0
Lights on U-Haul trailer not working. Caused me to have to go get a another at the house. So slow to do paperwork after reserving online.
Teresa W.- Rating:
- 5.0
Excellent
Alan W.- Rating:
- 5.0
Great service
Howard G.- Rating:
- 5.0
Nothing they were on top of everything. Outstanding customer service. The facilities were spotless. Very well maintained equipment. Overall just outstanding.
James G.