Number of moving blankets was not what was ordered. Went to service station and immediately added 7 gallons of gas, so tank was not full. Night before pickup got call that truck was not available at location that was scheduled for pickup. Had to drive 40 minutes south to Jane Lew from Clarksburg to get truck.
RAYMOND M
Customer Reviews for R And R Automotive Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have the trailer at the location that you made your reservation.
thomas bMy reason for no is, I went over and they did try to charge my card the correct amount 54. But at the time I had to call them to let them know I put.the 54 on the card to charge it again, 2nd time they tried charge 81.23 instead, well my card denied it because it was supposed to be only 54.48, so they tried a 3rd time at the charge 92.07. It just kept going up and up. There was a half a tank, we put over a half of tank back. There was no damange ot was only supposed to be thr 54.48. Trying to keep frauding my card.
CANDACE BHe was very friendly and knowledgeable. He answered all my questions and was very helpful!
David BNo one there a called them a bunch of times with no response. I also left some items in the truck and they never got back to me about them
David MVery accommodating
Andrew FI dropped off the trailer after hours so I didn't speak with any personnel.
MIKE JThey was great people. Even went and got the 10 foot one for me in Clarksburg. And would rent from them again.
KARLA RLooks good to me.
Thomas PFor drop off I was in rural W Va and it was super convenient to have this location
Samir LEnsure that all marker lights are working had 3 of 4 that were not working.
Gregory ZVery nice
ron hI would let them know that this is not in a common area and don't be concerned on driving a little further out to get to the location.
BenjaminJ P