Customer Reviews for R K Auto & Marine
(U-Haul Neighborhood Dealer)

41 reviews

651 New Castle Rd   Butler, PA 16001
(On Route 422 in Mount Chestnut)

(724) 602-9880

Hours

  • Mon–Sat
    9 am–5 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(724) 602-9880

651 New Castle Rd
Butler, PA 16001
(On Route 422 in Mount Chestnut)

Services at this Location:

Hours

  • Mon–Sat
    9 am–5 pm
  • Sunday
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

larry P. 
Rating:
3.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Customer did not leave a comment.

Roger C. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Cecel J. 
Rating:
5.0

If you are renting in the Butler PA area, always use R K Auto. Believe me I have tried others. They go out of her way to make sure you get what you need!

Jeff M. 
Rating:
5.0

Adaptable, straight-forward, and friendly.

Joshua M. 
Rating:
1.0

Had we paid for 5 days and returned it 9 days later, they would've charged us an additional amount for that time. I feel it was very unfair not to give us money back on early return.

James P. 
Rating:
4.0

Above average because the owners go out of their way to make themselves available even outside business hours if there is a problem.

Benjamin H. 
Rating:
5.0

Customer did not leave a comment.

Reginald R. 
Rating:
5.0

Very helpful, made it very easy

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Duane W. 
Rating:
5.0

Customer did not leave a comment.

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

Frances S. 
Rating:
4.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

Very friendly and helpful.

Kelly B. 
Rating:
5.0

Nothing. Kelly at the rental was very kind and helpful. Friendly customer service experience.

James S. 
Rating:
5.0

The female at this location made it super easy to drop the truck off and finish the transaction. I thought both employees we interacted with knew their job and treated us kindly. Thanks.

Ronald S. 
Rating:
2.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
1.0

I was charged for an extra day at this location when it was turned in on time. I am still waiting on my refund from this error. Otherwise I will submit a dispute with CC company against Uhaul. Please remedy this immediately. Thank you.

FELICIA R. 
Rating:
5.0

Customer did not leave a comment.

YOLANDA R. 
Rating:
3.0

Everything was fine.

Sean B. 
Rating:
2.0

Have clean equipment. Had to do check in process standing in a garage no office to enter.

Jennifer P. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY H. 
Rating:
5.0

Very friendly and helpful.

MASON C. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

gary W. 
Rating:
5.0

The virtual check in was not great. The photos of the truck were so low resolution and blurry it could have been crashed bad and nobody would know. If there was seriously something wrong with the vehicle there would most likely be an issue. Kelly from this location was very helpful. I am currently waiting to make sure that I did not pay for a furniture mover and blankets. Stay tuned

Tara E. 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
3.0

Customer did not leave a comment.

Alexander E. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
3.0

Truck cab dirty, my biggest complaint was the process overall, I could not rent from a location 5 miles from my house but had to travel more than 12 miles, and my location was changed twice

NATHAN C. 
Rating:
5.0

I have rented from U-haul since 1987. I would never rent anywhere else. You guys are the best of the best. Love you guys so much for always being there..

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

RONALD G. 
Rating:
5.0

Customer did not leave a comment.

Dylan T. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Vehicle was ready to go when I picked it up. Very nice staff.

Diane D. 
Rating:
5.0

Customer did not leave a comment.

Marguerite H. 
Rating:
5.0

Customer did not leave a comment.

Devin R. 
Rating:
4.0

Customer did not leave a comment.

Philip T. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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