Customer Reviews for Radfords Service
(U-Haul Neighborhood Dealer)

1618 reviews

7951 Rte 30   North Huntingdon, PA 15642
(Trnpk Exit 7)

(724) 864-8189

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 8 am - 12 pm
  • Thur-Fri: 8 am - 5 pm
  • Sat: 7 am - 2 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(724) 864-8189

7951 Rte 30
North Huntingdon, PA 15642
(Trnpk Exit 7)

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 8 am - 12 pm
  • Thur-Fri: 8 am - 5 pm
  • Sat: 7 am - 2 pm
  • Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Customer did not leave a comment.

Nate W. 
Rating:
3.0

Customer did not leave a comment.

Terence L. 
Rating:
5.0

Customer did not leave a comment.

Lynn W. 
Rating:
5.0

Customer did not leave a comment.

Tom L. 
Rating:
5.0

No improvement needed. Met my needs. Truck available at a moments notice & I didn't have to reserve one days in advance.

Mary C. 
Rating:
5.0

Customer did not leave a comment.

SHARICE C. 
Rating:
5.0

Nothing, everything was perfect and convenient

Kevin P. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

daniel B. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
4.0

The truck ran fine but I think you should throw in moving blankets with the truck and not charge for them but all in all it was a good experience

SUSANNE A. 
Rating:
5.0

Customer did not leave a comment.

william R. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Mr Radford is always a pleasure to work with. Simply won't go anywhere else

TODD D. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Nothing Everything was great Our moving help was superior

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

kevin O. 
Rating:
5.0

Bill was Great

lou D. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Passenger Mirror was unable to adjust and AC was malfunctioning. Driver door rattled a lot. Dome lights stopped working after a certain point.

Andrew S. 
Rating:
5.0

The attendant explained everything about the contract and the vehicle very professionally. He was very helpful and pleasant to deal with.

richard N. 
Rating:
5.0

Customer did not leave a comment.

Patrick J. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Nothing

calvin V. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Extremely nice owner, well maintained vehicles, great location!! Thank you for everything, we are moved in our new home! Highly recommend

stacie K. 
Rating:
5.0

Great experience. The man who assisted me was very nice. I would highly recommend this location.

Elizabeth L. 
Rating:
5.0

Customer did not leave a comment.

Benjamin D. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

We always use this location for truck rental. They are always very nice. Always super easy to work with

gregory K. 
Rating:
5.0

Customer did not leave a comment.

Kristen M. 
Rating:
5.0

Customer did not leave a comment.

Janice M. 
Rating:
5.0

If it's not broken, don't fix it.

Paul A. 
Rating:
5.0

The gentleman I worked with was so sweet and kind Thank you

Jennifer L. 
Rating:
5.0

My husband and have used several different U-Haul locations based on availability and this location was BY FAR the best.

Ryan H. 
Rating:
5.0

Customer did not leave a comment.

Karen C. 
Rating:
5.0

Wonderful service.

joseph G. 
Rating:
5.0

The mobile checkout was convenient but the process is very lengthy with all the questions and photos.

Ryan F. 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

Eva M. 
Rating:
5.0

The gentleman that assisted me was wonderful. Very nice and informative. Was able to answer all of my questions. If I need to rent a van again, I am definitely coming here. Thank you Beth

Beth K. 
Rating:
5.0

Through the years I have used Radfords for drop off/pick up and round trip. They are always very accommodating and easy to work with.

Charles D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer R. 
Rating:
5.0

Don't change a thing.

Michael T. 
Rating:
5.0

Nothing

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

mike C. 
Rating:
5.0

Excellent customer service, very professional employees both on pick up and drop of location

til R. 
Rating:
5.0

Great customer service!!

shane C. 
Rating:
5.0

Customer did not leave a comment.

BRUCE B. 
Rating:
5.0

Man inside was very nice and helpful. Thank you

Stephanie H. 
Rating:
3.0

Customer did not leave a comment.

MATTHEW P. 
Rating:
5.0

I always bring my U-Haul vans from this place because they are friendly and take care of you. I wouldn't rent a U-Haul from any other place.

James J. 
Rating:
5.0

Customer did not leave a comment.

john K. 
Rating:
5.0

I always have a no hassle experience when renting from Radfords. Bill keeps his equipment very well maintained and clean. I will use Radfords for my future rental needs and I recommend his business to all if my friends and family.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Have dealt with Bill many times over the years? He is very pleasant and professional.

Richard F. 
Rating:
5.0

We always use this place and Mr. Radford is wonderful!

glenn S. 
Rating:
4.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

glenn S. 
Rating:
5.0

The app was not working after hours and there were no instructions on what to do if that happened. I ended up dropping the key and calling customer service the next day.

George R. 
Rating:
5.0

To many hidden fees I pay a mileage fee and still have to put gas in the truck.

John D. 
Rating:
5.0

Customer did not leave a comment.

TRACY F. 
Rating:
5.0

Absolutely nothing fantastic servi e and very reasonable

Joyce N. 
Rating:
5.0

Maybe tell customers not to park the Uhaul trucks in front of the other's customer vehicle after hour. We got blocked in when we returned our truck yesterday, but the owner came back to move the blocked truck quickly. Thank you.

TUAN T. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Don't know

terry W. 
Rating:
5.0

Customer did not leave a comment.

scott W. 
Rating:
5.0

Always so easy to pick up and drop off. Love this location and the owner. He's so nice to work with.

Alesha B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer Q. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

No improvements needed. Easy check in and checkout. Staff was friendly and kind.

Janie L. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

patrick M. 
Rating:
5.0

The online drop off is ridiculously difficult to do in the dark when you are exhausted.

Kathleen B. 
Rating:
5.0

No improvement necessary!

Christopher W. 
Rating:
5.0

Employee very polite and helpful

Joseph A. 
Rating:
5.0

A+++++ location. Radford's trucks are the cleanest of anywhere that I rent inside. Bill must take extra care to clean them better than other locations. Bill also saw me pull in on my last rental, and started my truck on a freezing cold morning and also cleared the snow off for me. I was impressed. That is customer service. I do everything I can to make sure I give his location my business.

John E. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY Z. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

Angie S. 
Rating:
5.0

Very nice and courteous

DEVLIN S. 
Rating:
5.0

I have rented U-Haul at this location many times always very pleased.

ROBERT M. 
Rating:
3.0

The gentleman who runs the store bent over backwards to help me out! Amazing!

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

Deborah C. 
Rating:
5.0

Customer did not leave a comment.

Rodney M. 
Rating:
5.0

Great service. Needed a van to pick up some cabinets at HD. Quick and easy process. Van was brand new and clean. Owner was very friendly. Would definitely rent here again

Jason H. 
Rating:
5.0

Radford is the best place to rent Uhaul equipment. His service is GREAT. Bill ALWAYS has his trucks and equipment clean and inspected very well. I highly recommend Radford for Uhaul rentals. I will be using Radford for my future needs. The APP worked great too. Very satisfied!!!!

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

daniel M. 
Rating:
5.0

Not a thing.

SHEILA H. 
Rating:
5.0

Customer did not leave a comment.

Guillermo G. 
Rating:
5.0

Customer did not leave a comment.

Cassandra M. 
Rating:
5.0

Nothing, the whole process was smooth and easy, from the on line setup to dealing with Bill in person.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
1.0

This experience was HORRIBLE - I am unlikely to use Uhaul ever again. Arrived at the rental location to find NO employees on site and forced to use mobile pick up option - very difficult to use, several glitches in the site. Had to stand OUTSIDE during a snowstorm to go through the mobile process - no shelter available - approval process took over 15 mins - was eventually able to obtain keys to a truck that was very difficult to get out of parking space due to about 12in clearance between other trucks on both ends. Including time necessary to clear snow from truck (no brush was provided!!), it took over 30 minutes to complete the pick up process. This rental truck was to move furniture and personal belongings from my grandfathers nursing home, as he has recently died, and the experience of renting a truck with UHAUL could not have been more difficult. Profoundly disappointing. Will be choosing other vendors in the future for rental truck needs

Michael K. 
Rating:
5.0

Nothing. The gentleman who helped us was super!!!

Bruce L. 
No reviews have been submitted for this location.

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