There was only a drop box. No people to interact with. I have never had to get your app just drop keys off. Felt a bit strange.
DAVID K
Customer Reviews for Rainbow Food Store Inc
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Courteous
James MQuick and easy
Janjanlouie ODidn't get the equipment requested. The tank was on empty. It was difficult to get the key. The only bright side was the customer service was excellent on the phone.
Sheila REverything went well. Great customer service
Merle PVoiced concerns about fuel level being incorrect, but said must take it up with corporate.
Harold CIt was easy and a pleasure
DONNA CThe app was horrible and kept freezing or crashing. The locations parking lot was full of potholes.
Matthew HThe staff was amazing and very polite. Will definitely visit them again. Highly recommend 👌🏼
Kentasha HHorrible service. We registered weeks a head of time for an 8am mobile pick up. We arrive early and were told there was no keys until 9am. Steven then manager told me there was no other option. About 10 minutes later I found the exact same truck ready for pick up 10 minutes away from us. Steven clearly did not look well to help us. He did give us 50$ off. But at that point I would have paid $50 for actual help and to receive the keys we booked ahead of time
Gillian CEveryone here was so nice and helpful. Easiest pick up and drop off process. They have better hours than other places so I was able to complete our move after work. The truck was clean and in great working condition. I would come back here again.
Lori-Ann HBe able to rent person to person. With spotty Wi-Fi, it took a long time to go through the processes for self checkout.
Donna H