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Gerard P
Customer Reviews for Rainbow Food Store Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super friendly was quick inspection and process we happy thank you guys we come back
Semir KEasy return
Susana MRainbow overcharged me by 9 miles. I’m waiting for Victor to call me so he can give me my refund. That’s the only problem that I have being overcharged by my mileage. It did not add up. Thank you.
LATOYA CThe guy who took care of us was very polite and helpful. We will highly recommend this place!
Karem HThe owner was very helpful and made sure everything was ready for my rental!! Great experience!!
Ira BVery friendly staff .
Edwin NEveryone at this location was very pleasant and took very good care of us with patience and honesty. I appreciate them so much, get everything from here snacks,laughs and uhaul trucks! Thanks again guys, you rock!
Shelby RGreat customer service and very knowledgeable about the equipment.
Van PCustomer Service was great!! He made me feel comfortable and the process was easy picking up and returning. He was even there on his birthday.
Marsha REffortless check in-check out process through the app. Lock box was a little difficult but other than that no issues at all.
Jose ROwner was great!! Was able to accommodate renting a truck on a short notice. Would certainly use them again.
matt eThis is our second time using this location. Mr B adds a personal touch. We know in the future to always verify the drop off location is specific.
Caren HThere is no improvement needed from my experience. They accommodated me with ease. Took care of my problem and sent me on my way. Great service and very professional!
Christopher RSuper fast and helpful!
Yalissa PReplace employee
Robert RMr B delivered on every point! Called the day we needed to travel one way and he not only was able to help, he did his best to provide a truck that would get us to the other end safely. He is a genuinely nice person that took the time to assist with the app and provide clear explanations about the process as we hadn’t rented a UHaul in many years. Highly recommend and appreciate!
Caren HBest place ever
Sonia BThey were very helpful and professional!!
Ivana TThe cashier was super friendly and the process, the “boss” needed to to be on phone to check me in. He was super friendly and very quick and helpful! Definitely rent again from them
Michelle BEverything was great from start to ending..
Myechia FThis particular location is the best Ive experience and will only rent from here.
Roshumba MDon't know why I got charged a extra $22.00 dollars after drop off?
Darren mI had a great experience here. The sales rep was awesome. Plus there were plenty of trucks which is rare at a lot of locations during the weekend. This location also made upgrading available if I needed to and gave me everything that I needed to move my furniture. Plus the drop off box made turning in the truck after hours easy.
Cornelius MThe UHaul crew was outstanding and the vehicle was clean and strong! They have plenty of trucks and they care!
Lawrence EN/A
Debbie BGreat manager/owner very helpful and kind .. explained equipment and checked on me
jules fBrook was amazing! He was fast and efficient. Made sure that truck was clean and it was exactly what I needed. Help to accommodate my needs! Definitely will use again.
Tenikia SBest customer service ever!!! Cab was fresh and clean, the owner of the store made sure I had everything secure correctly before I left his parking lot. Top notch service. So glad I was sent to this store for my long drive back to Tennessee. Thank you sir God Bless.
Theorann RVery friendly Personnel
Ralph BThe best customer service convenient location. Vehicle is well upkeep and very clean and reliable and definitely would recommend this location. Thank you.
Jacinda DNow that I’ve been here, I’m only going to them if I need another Uhaul, no matter the distance. The customer service was beyond amazing. I came in without a reservation and he still made a way for me to be able to use a truck with very little availability. I was a little late turning it in but he still worked with me and made sure I was taken care of, they are truly a blessing !
Jahna THad to wait a few minutes for the guy that handles the uhauls? Had a reservation, why weren’t they there?
Paul CWonderful experience - excellent customer service
Kathy HThe receiver hitch was worn and bsnged around alot
Gary RGreat service. Truck was clean and well maintained. Service was very fast.
Sheldonm ACan some body call me to let me know what the final bill was there was no communication at all
James BThe store manager aka Brock the Crook stole a piece of my heart because his professionalism was Excellent. He was Informative, and Caring and I was Impressed. He really enjoys what he does at U-Haul and it shows. I will be back. Thank you.
Gloria HThey go above and beyond to ensure every vehicle is as clean as possible.
Amber TGreat U-Haul services
jalen uPerfect customer service
Marcus DHad a great experience renting a U-Haul from Rainbow Food Store! Brook was able to handle a minor inconvenience we had with quickness and ease. He was very kind to us, as well!
NOAH HBrook was excellent. He was courteous, professional, and competent at his job. Was a very positive experience. Everyone needs to be more like him.
JOSEPH DI was skeptical because the location is not an actual UHaul facility however this was the best UHaul experience I have had. Brooke was very helpful and ensured my move/reservation went smoothly.
Marla JGreat customer service and experience! Would recommend to anyone needing in town moving assistance!! Thanks U-Haul!
Brandon AGreat experience,super easy to rent and return!
Nikola VBrook and Vic were extremely helpful! Equipment was ready and clean. Exactly what i needed! Friendly and professional!
John WMr Brook is the most kindest person. He is pleasant to speak with and goes through everything. And the trailer was clean and I recommend him to everyone that needs a U-Haul..
Steve GThe gentleman was very friendly and helpful. He took the time to help me navigate through the process
Janira Jamazing
Echelle MNo complaints customer service was excellent ! very kind gentleman .
glenn mVery friendly and helpful service.
Ronald PHad some trouble uploading pictures but vehicle was left in a safe location and clean.
LaDonna HI received great service Brook. I’ll definitely rent a U-Haul truck again from this location.
Stephanie LCustomer Service was top notch. Brooks was Awesome! Quick and easy process, Everything went smooth without a hitch. Great Job!
PHILLIP SThe pickup and drop off were super simple.
MIchael HAmazing customer service! Give him more vehicles to grow his business! He deserves it
Tobias FThey were super helpful and very glad they had a cargo van at this location.
Tammy KI was in a clutch, and needed a small truck for round trip. I was able to get the truck really fast and the owner was very helpful and friendly.
Octavia BThe employee was super friendly and made picking up the U-Haul quick and the return was just as quick. Definitely recommend this location.
Scott LNothing. Everything went so smooth and Brooke is amazing.
Sheri TGreat all around experience.
keith wBest experience would definitely recommend
LIZ AProfessionalism, large selection to choose from. Very nice personality, gives you the feeling that he is a people person. I would create a ramp for the 10ft truck at least to help with some with disabilities. That would be a big improvement to that fleet of trucks. Overall, it was a very pleasant experience and I would definitely use them again.
Keith D