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ERIN P
Customer Reviews for Ralston Food And Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Zack was so helpful with our Uhaul rental. We chose this drop-off location because of all the other great reviews, and they turned a pretty bad experience into a much better one and helped fix a mistake we made with the return. Highly recommend this place. Thank you all so much!
April PI had to wait about 45 minutes for the representative to unlock the door to the gas station. He posted a note on the door stating “Be right back, doing UHaul stuff” yet I was the only person trying to pick up a UHaul, I even checked in online expecting to make the process easier. Boy was I wrong. Not only was my 10’ 19.99 a day rental $168, then after returning it the same day with more gas than I got it with I was charged an extra $11 for mileage when I just moved my items into a storage unit 1.8 miles from my now previous home. I’ll be sure to pay a local moving company to handle my move in a couple weeks purely out of spite for the below average experience I had to deal with. I’ll happily dish out $700+ for a friendly F**k you to UHaul.
Solomon LEverything went great. Most of the trucks are the same size.
FRANCIS YThank you it was very fast and easy soon happy customer service was very good thank you..
RUTH MVery kind and helpful
debra pHad to have truck later than expected due to bad weather. Was no one at the sight that knew anything about dealing with the truck. Had to use the app to return truck. A very unfriendly process. I think I was overcharged!
RICHARD GVery kind people at this location. Easy to find and return. You do the process through the app. You will be asked to take a lot of pictures with their app. And yes its slow, Arvada having no cell towers dont help. Be prepared, be smart, be aware
Jordan LPeople were very very nice!
SCOTT RVehicle was unsafe, had to make alyernate arrangements. Feel cheated.
Jason WI was so impressed.
Angele TIf you can improve the App and speed up the photo uploading process, that would be muy bueno.
JILL PEmployee working location was very polite and helpful
Paul LGuy had no clue what he was doing. After I left I got charged $30 for gas. I would have gone and filled it up a little more if I knew it was low (I didn’t think it was).
Derrek E