The gas station employee gave me the wrong key. He also could not help another UHaul customer who was having trouble checking-in. I had to help the other customer. There was also a language barrier. The gas station employee also pinned my truck and trailer in place by parking a large truck across the exit, forcing me to drive my truck and trailer over a curb and through vegetation onto the neighboring property to then exit onto the road.
Nicholas M
Ralston Food And Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arvada, CO 80004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Getting help with the app was not helpful.
Jennifer KStaff didn't seem to know what was going on and wasn't very clear with their directions. Ordered a utility dolly when I booked it and they didn't have any when I arrived. Asked for moving blankets and then had to go back inside to actually retrieve them
Jaime KVery helpful and friendly service. Quick and easy.
Steve CWe rented a 5x8 and later found it too small. We easily upgraded to a 6x12. Thanks for simple change!
THOMAS M