The entire process was quick and easy. I would not hesitate to do business with them again.
Terry M
Customer Reviews for R&C Tire Town
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
On the appliance dolly the strap lock down kept slipping over the stop mechanism. We worked around it due to having help, but if alone that could be an issue.
SCOTT Cdrop off late at night
Richard DNothing my experience was excellent and easy
Craig AThe gentleman at the counter was SO helpful. Made the process quick and easy. Highly recommend this location.
LANITA LThe owner of the facility is always super friendly and accommodating! He makes the rental process easy and convenient. We are fortunate to have this in our small town.
Jennifer GI was charged for extra mileage and I objected explaining that I put in using 400 miles and got a rate for that usage and that I may have used the truck for 220 miles that I should get a refund. He explained that he had change it because mileage was more than I said. The mileage when I picked up the truck must have been incorrect. I did not use the truck for 400 miles. Maybe 220. I want my refund! Thank You
Ric DEverything was great good customer service
Gustavo CGreat place, very helpful folks. Will definitely return and recommend to others! Thank you!
John SThe man was nice...said he couldn't have given us credit even if it had indicated which it did. But of course, he could charge us an additional $33 for milage... I guess it's assumed we drove the U-haul around just for the fun of it.
LaDorna-LaDonna MKeep up the stellar customer service and professionalism.
Donovan TThis location was excellent. Not sure what/if anything should be changed.
Micheal KDidn't seemed welcomed at this place. Worker seemed not to have time to properly check me out, just brushed me off.
Craig PThe gentleman was very nice, had me in and out in about 5 minutes. I believe he noted on my return that I returned the dolly/hand truck that was not part of my rental. I called your customer service, when I got home, to file the dispute for the furniture pad charge. It was refunded. Thank you.
Jeannine MNot much space. Had to unhook car hauler beside the lot in the grass.
GENE TRented from this location earlier in the week and had an amazing pick up. Returned this rental and the “one man show” sat inside and watched me disconnect the car tow in the rain without any assistance. I started toward the door of his shop and he hurried to open the door to ask if I needed help. This burned my rear end…. This oh poop took away my positive experience earlier in the week with him. Will not rent through this location again.
DOUGLAS CPickup facility and drop off location was exceptional. Equipment was clean however two tires were bald and had extremely low treads. I mentioned it to the pickup facility (a tire store) and he said U-Haul wouldn’t allow him to do any maintenance on the trailer.
DOUGLAS CIt was a weekend drop off. They had a space that was obvious drop off space.
Michael GService was quick, friendly and process straight forward. In a time when customer service is iffy at best, this place knocked it out of the park!!
TERRY SStop cheating customers out of money!!!! Read your mileage correctly before you rent out the box trucks. Or stop renting out uhauls all together. This 15’ box truck cost me more than the 26’ superhauler Three days before I rented your truck
Rebecca SGreat place to rent a uhaul from. Friendly, helpful, and easy.
Kristin MFast, friendly and efficient!!
Pam SYour whole system need to be over hall.
CALBERT Cmake it clear in the description the total length of the box includes the "grandma's attic"
Thomas Nthere were a couple of running lights out on the trailer I rented.
john pGreat Customer Service
Verta TI ordered and paid for a dolly and moving blankets and they weren’t in the truck. I picked up after hours so I was stuck moving without them.
James PTruck only had 1/8 of a tank of gas
Gary ZAt R&C Tire Town. This man is excellant. Very knowledgeable and professional. He helped me hook up, check my lights and answered any questions I had. Very good ambasitor for ur company. Will definately go back there.
Kevin YAll good
Scott SHow order online you haul put down a cargo trailer I ask for a flatbed trailer it did not fit my needs I was not able to do what I needed to do I need up having to waste time and money and then when I'm returned the anime the man closed his door before hours after I told him I'd be back my 5 and 20 minutes before 5 he was nowhere in sight I left a trailer had difficulty disconnecting it will never never used this location again I honestly feel like it was a waste of my time I made a wasted trip was unable to get the supplies I needed because they didn't fit which they would have if I had gotten what item I ask for
Rebecca BThe parking lot is a mess and this was not my original dropoff. That locations number was no longer in service and they didn’t have any other trucks there
Marydith DThe office was closed when we arrived and had to do the online "Drop-Off / Check-In" to leave the Rental Truck on the lot -- Think someone called in sick or something. Said it was not going to be open until 1pm that afternoon.
Fred GThere weren't many places to park the truck that wasn't in the way. The lot is on a hill, so maneuvering the trucks can be tricky.
Rebekah ETrey did a wonderful job getting us taken care of quickly and provided excellent customer service to make sure we're were taken care of!
Stormy LGreat location!
Phillip SGreat customer service.
Eduardo MTook a long time to get them on the phone and was quite curt when i asked questions like i was being a bother. The truck and equipment were great just a little better customer service.
Robin HOwner is awesome and very helpful. Highly recommend!
TJ CGet trailers that pull better instead of terrible
Shane PThe guy there was easy to work with.
Dave PNot much...good experience.
Phillip SSolid service and equipment
Stephen MGreat service. Easy quick pickup and drop off.
John SThis location has a good selection of equipment. The staff was friendly and professional. Pick up and return of the equipment was fast and easy.
Michael NThey were closed when we dropped off the truck. I did call Monday morning to make sure he knew I had dropped the truck off. He told me first thing he was too busy with tires to do any check ins on U-Haul for me to call 1800gouhaul and I said okay and hung up.
Belva BHad the equipment that I need and it was clean. The agent was very helpful.
FRANK HNothing, the experience was great and Trey is amazing to do business with.
Alec C