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james M.
Customer Reviews for R&B Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
Michael H.It is an hour from where we live. It was dark and smelled smoky.
Michael H.Robert was extremely helpful and provided excellent service. Thank you.
Douglas B.Very nice customer service and any questions I had was answered.
MERCEDES B.Staff was excellent. They even met us upon our return to unhitch and drop off the trailer. Thumbs up!!
MARK K.very nice people.
JOSEPH G.Location was moved to be over 40 miles from the original location and not much notice was given. We had to adjust many appointments to accommodate a 2 hour drive.
CRAIG RICHARD-TH H.Flexible and awesome owners
BRANDON D.The young man there attending the office came right out and was very helpful assisting. The location was clean and units displayed well. He knew what to do and answered any questions I had…that is encouraging for future possible use.. Thank you , Rich
RICHARD R.Your app for returns is terrible. It wouldn't let both of my phones input pictures. If my father didn't have his phone, I wouldn't have been able to return it. I wasted at least 20 minutes on your app. My family will never rent from a unmanned location again.
Elke H.The owner/employees smoke in their office. No way to rent the equipment without going in.
MICHAEL F.Nothing, everything was great. So helpful. Helped us hook and unhook. Thank you so much!
RAYMOND A.They were professional and friendly. Help hook up trailer and explained everything
WILLIAM M.made me driving 30 miles to pick up the trailer , the staff could not connect the safety chain to the car ( had to stop at the U-Haul service center in Bettendorf to get it fixed) nobody did wear a mask at the Calamus pick up location
Bernhard H.Very easy to return trailer. Thankful it is there.
tait S.The manager was having computer problems, most likely not due to her skills or computer. My prepaid invoice required $1.19 more, which I paid in cash. The trailer had a damaged rail, but it was usable for the trip. Also, some of the marker lights were not functioning.
Thomas E.Great Custer service....
kristy W.Keep up the good work. Owners very helpful and friendly.
kevin M.Great people
Brent A.Everyone was very helpful and friendly. Would highly recommend this location for anyone's next U-Haul reservation!
Brian M.very courteous ! explained things as checking equipment in.. super friendly and made me feel like using Uhaul again in near future!!! great people!
david M.Everything was great!
Jenny K.The wife and husband were so professional and truly made me feel welcome when entering the company. They were closing as I was traveling to the place and came back to open understanding my situation. I would recommend this pick location to anyone that is looking for friendly service and true professional service for the brand.
William S.Very good service!! Would recommend and use again.
marc B.I had to drive 40 minutes away from my preferred location to pick up this Uhaul. The owner of the home was nice, but the drive to his location wasn't a breeze. Also, I never received my discount for the extra gas & mileage to get there. I'll be calling your support team to receive that credit.
Brody M.just wish more employes were this above and beyond service very thankful this location had such great service very much appreciated
Brian B.Very nice people to work with, very professional.
lee S.Clean the truck of the cat urine smell that busy bee where it was rented didn't do for me. Appalling! Now I'm charged a cleaning fee. Beyond reprehension!!
brad R.