Customer Reviews for R&G Maytag Home Appliance Ctr
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of R&G Maytag Home Appliance Ctr
STEVE L. on
Check tires for sidewall cracks/dry rot. Got the vehicle laded and was just about to depart when we discovered a crack in the right rear tire sidewall.
Susan L. on
Information about truck was erroneous. Took almost 2 hours for Express check in. Customer service kept having me switch between app and browser site. The most arduous. unnecessary, complicated. ridiculous check in process ever experienced. Will never rent from uhaul again. My time is too valuable to be spent sitting in parking lot punching buttons
Ralph H. on
After hours, so no one was their.
Glynn R. on
Excellent people to deal with.
Julia H. on
Great rental agency...2nd time! Very helpful, new equipment, and great service!
Joe H. on
Staff was very accommodating and helpful over the holiday weekend. Definitely recommend!
NORMA H. on
Sry friendly staff and service was extremely quick!
DIMARIS R. on
Very knowledgeable and helpful
MaryAnn N. on
Keep up the good work
Philippa C. on
The person was helpful and it was quite quick to return the van. On the side of the van I rented it said $25 off you total cost if you returned the swept and the furniture blankets folded. I did this but did not receive $25 of my total price
Sandy S. on
Great customer service
PETER L. on
We were told on Sat (9/28) that we could pick up the trailer on Sun (9/29), but on that day, the pick up location was closed. We had 3 men hired to move us and we had to pay them for Sun and then again on Mon9/30 when we actually picked up the trailer. That cost us more than the trailer rental.
Robert B. on
Very friendly and helpful.
Robert D. on
Great service from kind, friendly, and helpful staff. Would highly recommend!
Timothy F. on
The drop off location was changed from the original contract while I was using the trailer to a location far out of the way. I passed 2 uhaul dealers on my way to the new drop off. Your convenience or the customer?
Angela C. on
These people (especially Ron) are rude and not understanding. Because of this location, I will never spend another dollar at U-Haul and will not recommend U-Haul ever.
misty B. on
Let customers know about mobile app pick up. I had a horrible experience with uhaul this time.
Robert J. on
Outstanding and very helpful
Saraya W. on
Awesome!
Anita H. on
May need to check to make sure there is no water in the door handle that shuts the door. Window must have been cracked the night before but other than that all is good.
MICHAEL L. on
Wow, this couldn't have been easier! Thanks R & G appliance!!
Scott M. on
Placed reservation with Uhaul a week in advance and was rerouted 3x the day prior. Spent 2 hours of my time on the phone to make sure. I had a truck at least within 20 miles of original request. What is the point of a reservation?
LARRY K. on
Excellent customer service. Helpful and pleasant to work with.
John B. on
Ron Harless and his staff are always friendly, efficient, flexible, and knowledgeable. They are a pleasure to work with.
Amanda G. on
Excellent customer service, helped make sure we had everything we needed.
Josephine G. on
Nothing my experience was wonderful and the best customer service I have had in a really long time.
Adriena V. on
We needed a truck to move our belongings from the storage to our new house. We reserved a 15 foot truck in Bryson City UHAUL. The truck was ready for pick up, clean and with a full tank. We made two runs to the storage, returned the truck on Saturday after business hours, and dropped the key to the drop off box. The UHAUL place is run by very nice people, who made it a an over all pleasant experience.
Jerry G. on
Service was very good. The only complaint I have is the trucks are parked in a giant mudhole! We have had alot of rain and where the trucks are parked there is NO gravel. Nearly fell flat on my back trying to get in the truck. It was so bad I parked my car off site. Other than that ,staff and truck were great.
Brittany C. on
Was not given truck on time and was sent to 2 different cities to retrieve trucks. Absolutely horrible customer service. I will never be using uhaul again and I will be telling people from here on out to never use your services.
Charles S. on
I have rented U-haul trailers several times over the past couple of years. The method of winding the safety chains used by every tech who has connected each trailer does not work. The chains always loosen up and I end up re-doing them to keep them from dragging on the pavement. This site provided good service!
Lynette L. on
Drop off after hours
William H. on
Great Customer Service
John C. on
Wonderful service
Bill G. on
Truck was 3 quarts low on oil when picked up also we had to drive 22 miles one way to pick-up the vehicle (a little inconvenient) other than that we had no problems.
Rebecca H. on
Everything was terrific. The folks at R & G are the nicest ppl. Thank you so very much
Erik S. on
The staff at this location is great - friendly and helpful!
TRAVIS J. on
Excellent company to do business with!
Erik S. on
Great staff - thanks!
thomas C. on
Nothing here. It was excellent.
sandip P. on
We had made the online booking for the Sunday pickup. When we went there, the app listed that the "equipment was not assigned." We spent couple of hours talking to the central office but they could not do anything since the local office had forgotten to assign the truck to our order. We were then promised a truck in Robnisville, for which we had to drive 40 miles on a curvy road. The office at the give address there was "out of business." There was a a rugged house next door with some Uhual trucks. When we wen in their yard, a dog attacked my wife. Finally a person came and asked for our order details. After we waited for half an hour in their junkyard, they said they don't have working computers and cannot do anything!! On Monday, when I called the Bryson City office with whom I had mad the reservation, and told the whole story, the response was, "So what is your question now? You can book a truck today or rent it from somewhere else. Nothing else I can do" No accountability, remorse, or even kid words! In summary, very unprofessional, full of mistakes. I had to pay dearly to my laborers, who could not do the move and to the landlord of the rental house which I was supposed to vacate on that day.. VERY bad experience at this office. Do NOT even think of going to this office!
Cordell G. on
The only problem I had was when returning it you sont have much room for error when parking the trailers.