Customer Reviews for Ratterree Pawn & Surplus
(U-Haul Neighborhood Dealer)

40 reviews

102 W Franklin St   Star City, AR 71667

(870) 628-3810

Hours

  • Monday
    Closed
  • Tue–Fri
    9 am–6 pm
  • Saturday
    9 am–4 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(870) 628-3810

102 W Franklin St
Star City, AR 71667

Services at this Location:

Hours

  • Monday
    Closed
  • Tue–Fri
    9 am–6 pm
  • Saturday
    9 am–4 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

I researched the process before renting. Everything was flawless. Thank you!

Dorinda K. 
Rating:
5.0

Excellent service!

Clarence I. 
Rating:
3.0

I fell out of the truck when I was trying g to get out of

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

joey is absolutely top notch, could not ask for better service.

timothy W. 
Rating:
5.0

Customer did not leave a comment.

Ivory R. 
Rating:
5.0

Nothing. Joey Ratterree was very helpful and has great customer service skills. Helped me with filling the form out, and the other guy was courteous and helping well.

Janet L. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

BRIAN Y. 
Rating:
5.0

The app needs fixing with the drop off..

Matthew P. 
Rating:
5.0

Quick and friendly personnel.

Randy B. 
Rating:
5.0

Customer did not leave a comment.

jamie M. 
Rating:
4.0

Customer did not leave a comment.

thomas D. 
Rating:
5.0

???

alan A. 
Rating:
4.0

Customer did not leave a comment.

Annette J. 
Rating:
5.0

Customer did not leave a comment.

Jefferey V. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

burnice F. 
Rating:
5.0

Customer did not leave a comment.

Theresa G. 
Rating:
5.0

I am very pleased with my U-haul experience.

ray K. 
Rating:
5.0

Customer did not leave a comment.

MILTON S. 
Rating:
5.0

Be able to pick up at the location I requested instead of having to drive to another town to pick up. Also, why was I charged a $20 return fee when I did exactly what the website stated. This should all be taken care of upfront

Stephanie B. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

stacey L. 
Rating:
5.0

Customer did not leave a comment.

Gary J. 
Rating:
5.0

Customer did not leave a comment.

milton S. 
Rating:
5.0

Customer did not leave a comment.

Rickey T. 
Rating:
5.0

Customer did not leave a comment.

Cristy O. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
4.0

Customer did not leave a comment.

MARY M. 
Rating:
1.0

I was charged an extra 28.00 for so called 10 extra miles of usage . I went from my previous address straight to new address then to Star City as I was directed. It is about 30 miles to Star city. I had planned to take it to a closer location, Warren 9 miles away or even Monticello 15 miles away. It cost me an extra 36.00 dollars at my bank for over draft thanks to U-haul. I will use Penske or Budget from now on . Thanks for the screwing up my ass!

Randy B. 
Rating:
5.0

Customer did not leave a comment.

Kerry S. 
Rating:
5.0

Customer did not leave a comment.

Brady H. 
Rating:
5.0

Fast, friendly customer service. Can't be beat!

Samuel M. 
Rating:
3.0

Customer did not leave a comment.

Gloria J. 
Rating:
5.0

Great customer service!!

Bethany S. 
Rating:
5.0

Excellent equipment and service.

James R. 
Rating:
5.0

Nothing. Everything was great. Customer service was outstanding & everyone there was awesome!!

Raymond B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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