Customer Reviews for Raven Trailers LLC
(U-Haul Neighborhood Dealer)

196 reviews

3563 Hillside Rd   Slinger, WI 53086

(262) 644-4529

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 8 am–11 am

Services at this Location:

Contact Us

(262) 644-4529

3563 Hillside Rd
Slinger, WI 53086

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 8 am–11 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Be able to lock the trailer to the ball of my truck for overnight stops.

Ken H 
Rating:
5.0

Customer did not leave a comment.

jessica Z 
Rating:
5.0

Customer did not leave a comment.

LARRY W 
Rating:
5.0

Customer did not leave a comment.

SAM C 
Rating:
5.0

Everything worked out fine. Keep up the good work! Thank you!

Gene E 
Rating:
5.0

Customer did not leave a comment.

richard m 
Rating:
5.0

Customer did not leave a comment.

Brandon M 
Rating:
5.0

Customer did not leave a comment.

Grant M 
Rating:
5.0

Customer did not leave a comment.

Randall C 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
4.0

Nice to have a UHaul dealer in this area

Marvin Z 
Rating:
4.0

Customer did not leave a comment.

Carla B 
Rating:
3.0

There is no maintenance done on the truck I used. The windshield wiper need to be changed. It poured out on Saturday and I had to try and look to the part of the windshield I could actually see through. I was very disappointed in the truck I used.

jeffery k 
Rating:
5.0

Excellent service

Heather F 
Rating:
5.0

Customer did not leave a comment.

RICHARD D 
Rating:
5.0

Again very friendly and helpful overall great customer service

stephanie t 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
4.0

Customer did not leave a comment.

Cindy W 
Rating:
5.0

No issues dropping off the truck

Richard H 
Rating:
4.0

Customer did not leave a comment.

dan w 
Rating:
3.0

I dropped the trailer off at an independent UHaul dealer in Jackson, WI per an email I received from UHaul. They were not open at the time of drop off so I ended up leaving the trailer there then received a call from UHaul saying I needed to drop it off at Raven Trailers. Ultimately the local Uhaul rep had it picked up. Overall, this rental was a very unpleasant, time wasting experience. I've rented from UHaul several times with good results and will need to rent this trailer in the future for 4 similar 1300 mile journeys. Will consider UHaul again if you would consider an incentive for future rentals but if not, I may just buy my own trailer and save the headache. Thanks.

ANTHONY F 
Rating:
5.0

Highly recommend renting from U-Haul in slinger, wi. I had a reservation at a different location and app wasn’t working. U-Haul app is complete crap. Location doesn’t match where you are. Rent from slinger, wi if in the area.

JOSHUA M 
Rating:
5.0

Customer did not leave a comment.

DEBBIE S 
Rating:
4.0

In and out quickly, I would recommend to any one, Thanks. Chris from West Bend.

CHRIS A 
Rating:
5.0

We never discussed what to do with the trailer after hours. But that’s my fault because I didn’t anticipate returning as late as I did. Stupid traffic.

MICHAEL M 
Rating:
4.0

Customer did not leave a comment.

Bill P 
Rating:
5.0

Na

Mary P 
Rating:
5.0

Scott was very helpful, and I appreciate his support!

mike e 
Rating:
5.0

Customer did not leave a comment.

Stephanie D 
Rating:
5.0

Customer did not leave a comment.

Paul F 
Rating:
5.0

Customer did not leave a comment.

LAURETTE B 
Rating:
5.0

Makenzie so location services works on the app. I had to call customer service and she had to ask for help and she said try returning the truck on a web browser. So I wasted some time struggling to connect.

Crystal S 
Rating:
5.0

Customer did not leave a comment.

Suzanne M 
Rating:
5.0

Customer did not leave a comment.

Javon R 
Rating:
5.0

Customer did not leave a comment.

Emmett G 
Rating:
5.0

Customer did not leave a comment.

Gino A 
Rating:
5.0

Customer did not leave a comment.

Brenda W 
Rating:
5.0

Very nice and easy to work with

steve s 
Rating:
3.0

Customer did not leave a comment.

Katherine B 
Rating:
5.0

Customer did not leave a comment.

Pamela H 
Rating:
5.0

Great service

Orian A 
Rating:
5.0

Customer did not leave a comment.

steve s 
Rating:
5.0

Very friendly people.

Sandra R 
Rating:
4.0

Customer did not leave a comment.

Dennis C 
Rating:
5.0

When I was looking into getting a uhaul I saw some places had bad reviews.(customer service). I rented the truck from raven trailers in slinger wi, the service was excellent!!! Very helpful people and I would recommend other people here. Made our move go very smoothly.

jason s 
Rating:
4.0

Customer did not leave a comment.

Linda S 
Rating:
5.0

Customer did not leave a comment.

Alan S 
Rating:
5.0

Friendly helpful service.

MARY B 
Rating:
5.0

Everything was great!

Kirk B 
Rating:
3.0

Customer did not leave a comment.

Gerald W 
Rating:
3.0

Customer did not leave a comment.

Ryan G 
Rating:
5.0

Customer did not leave a comment.

Phillip E 
Rating:
4.0

I had a great trip. Thanks for your help!

Michael M 
Rating:
5.0

Customer did not leave a comment.

Jennifer K 
Rating:
5.0

Customer did not leave a comment.

Martin R 
Rating:
4.0

Facility did not have any furniture dollys. Appliance dollys would not work with the project I had. Also the brakes on the truck caused the entire truck to shake

Chris S 
Rating:
5.0

Easy and friendly

CHARLIE C 
Rating:
3.0

Lots of giant potholes full of water. Some patching would help.

Jeffrey B 
Rating:
4.0

My truck was missing the dolly, and the ramp spring wasn't working so it would require more precision to push in the ramp. I think UHaul's are worth the price, but those two things made the experience less. Having a dolly would've helped us move.

Brett D 
Rating:
5.0

The dealer was very friendly and efficient. They were extremely busy and still were able to make my pickup of the trailer a good experience.

David L 
Rating:
5.0

Staff was excellent. Very helpful

Paul G 
Rating:
5.0

Customer did not leave a comment.

stephen g 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
4.0

All service was professional and equipment in great shape.

Jeff S 
Rating:
5.0

nothing!

kent h 
Rating:
5.0

Easy peasy Great trailer for the money

Steven I 
Rating:
5.0

Scott Junger was terrific. Very helpful

tim v 
Rating:
5.0

They sent confirmation of drop off first thing the next morning. perfect.

TERRY S 
Rating:
5.0

Customer did not leave a comment.

Douglas H 
Rating:
5.0

Very helpful with checking in and out!!!

KIM D 
Rating:
5.0

Great customer service. Very friendly and helpful

tim v 
Rating:
5.0

The location in proximity to my house is great. The actual premises itself is not pretty but the trailer I rented was in great shape and the manager of the location was very helpful

Scott B 
Rating:
3.0

Customer did not leave a comment.

John S 
Rating:
2.0

Customer did not leave a comment.

KYLE G 
Rating:
5.0

nothing all good!

Ross M 
Rating:
4.0

Customer did not leave a comment.

Scott M 
Rating:
5.0

Customer did not leave a comment.

ken k 
Rating:
5.0

A++++

Scott L 
Rating:
5.0

I will be a return customer for sure. The gentleman that’s helped me was beyond professional and patient with me. Thank you

Amy D 
Rating:
5.0

Customer did not leave a comment.

Ross M 
Rating:
3.0

Customer did not leave a comment.

Kristen H 
Rating:
5.0

Convenient and on time.

Scott G 
Rating:
3.0

Have rental ready (clean all the snow off windshield before customer arrives).

MIKE M 
Rating:
5.0

Excellent service and pick up location!

Scott G 
Rating:
5.0

Customer did not leave a comment.

Kathryn W 
Rating:
4.0

Friendly. Efficient method of being able to contact person to come up to desk while they were busy somewhere else. Worked great.

Sabrina C 
Rating:
5.0

Customer did not leave a comment.

ross C 
Rating:
4.0

Customer did not leave a comment.

tracy v 
Rating:
5.0

Easy pick up and drop off.

Gerald S 
Rating:
3.0

Dirty, muddy, rundown

Michael B 
Rating:
4.0

Customer did not leave a comment.

Richard W 
Rating:
4.0

My first choice is Raven Trailers

Gregory R 
Rating:
5.0

Customer did not leave a comment.

Frank B 
Rating:
5.0

Customer did not leave a comment.

Joseph K 
Rating:
2.0

I rent U-Haul equipment on a fairly regular cadence and this location has some room for improvement in several areas, but equipment condition is the prevailing factor for the negative review. This is the second rental I have done at this location. I have rented twice here because they have a good location near the freeway. Both times I ironically ended up renting the same equipment probably due to that equipment being assigned to the location for in town moves. When I returned the equipment the last time, I informed the employee that there was an issue with the equipment that almost made it un-usable. This time around, months later, again after getting the same equipment, the issue was not fixed, and we struggled with the same issue again. The equipment I rented here was in the worst condition of any equipment I have ever rented from U-Haul. Next time I will forgo the convenience to the freeway and rent it from a different U-Haul location.

Andrew P 
Rating:
4.0

Customer did not leave a comment.

Kevin M 
Rating:
5.0

Customer did not leave a comment.

Teddy B 
No reviews have been submitted for this location.

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