I rent U-Haul equipment on a fairly regular cadence and this location has some room for improvement in several areas, but equipment condition is the prevailing factor for the negative review. This is the second rental I have done at this location. I have rented twice here because they have a good location near the freeway. Both times I ironically ended up renting the same equipment probably due to that equipment being assigned to the location for in town moves. When I returned the equipment the last time, I informed the employee that there was an issue with the equipment that almost made it un-usable. This time around, months later, again after getting the same equipment, the issue was not fixed, and we struggled with the same issue again. The equipment I rented here was in the worst condition of any equipment I have ever rented from U-Haul. Next time I will forgo the convenience to the freeway and rent it from a different U-Haul location.
Andrew P.
Raven Trailers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Slinger, WI 53086
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Customer Reviews
- 4.5 Average Customer Rating
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I have been charged for an extra day even though I returned the truck the same day I rented it.
Steve S.Clean unit. Lots of help from owner.
larry Z.The car dolly worked great! The people were nice and showed me how it needs to be strapped well. The straps should be “sprayed†to make it easier but did make it work. Thanks
luke B.U-Haul sent me to a pickup location that was closed for the weekend, spent an hour and fifteen minutes trying to get the keys, very bad experience.
Brent F.