Customer Reviews for Rays Towing And Tire Center LLC
(U-Haul Neighborhood Dealer)

17 reviews

2041 W Pembroke Ave   Hampton, VA 23661

(757) 251-0246

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(757) 251-0246

2041 W Pembroke Ave
Hampton, VA 23661

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Called on the phone to confirm reservation and ended up hanging up due to the rudeness of the person who answered the phone. Due to an error inputing my phone number into the computer I was not able to confirm the mileage and gas and was incorrectly charged a fuel charge at the drop off location.

Gary H. 
Rating:
1.0

This location was a very rude guy, he made me wait for long while he was in the tire shop

JOSE L. 
Rating:
2.0

Customer did not leave a comment.

Melissa S. 
Rating:
3.0

Location is not really suitable for returning larger trucks, the individual who helped me was great.

GREG M. 
Rating:
5.0

Mr. Raford was very friendly and helpful. I would highly recommend this location.

CLIFTON J. 
Rating:
1.0

We're rude and didn't have all the equipment we need for the trailer

Ashlie W. 
Rating:
1.0

The location is great if you live on that side of the tunnel. Good friendly service, I had ask for a pick on military highway close to home, nothing available but I still seen trucks in the parking lot

jerry E. 
Rating:
5.0

That was my first time driving anything like that, but it was a good experience. Felt like I needed to go to DMV to get my CDL next! Watch out for big mama coming through! Good service they fixed everything that went wrong with my order as well. Highly recommend! Thank you!

Akilah A. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
4.0

The rep Angelique was awesome. Super patient and went out her way to make sure I was satisfied and knew everything involved and in the contract. Great experience.

Jason F. 
Rating:
3.0

Customer did not leave a comment.

Alyssa J. 
Rating:
5.0

Customer did not leave a comment.

Ona R. 
Rating:
4.0

It was at this location that I received the truck that suited my needs as far as the maintenance and the mileage

LEONARDLINWOOD M. 
Rating:
5.0

Customer did not leave a comment.

BELINDA T. 
Rating:
2.0

Rental was for 8:15 and the business was supposed opens at 8:00Am. i called owner at 8:15 and it took until 840 before he showed, yhen he said he had to do a level 1 inspection. Did not have the tolley and two dozen blankets. I had to drive to Mercury BLVD Uhaul to pick materials up. I was paying two movers to stand around while i was jerked around by Uhaul. Will never use website to make an arrangement. Unsatisfactory.

Michael G. 
Rating:
2.0

If this Uhaul would rent to me a defective transporter, I could not see myself recommending this Uhaul to anyone.

Brenda C. 
Rating:
5.0

Customer did not leave a comment.

CRYSTALCORETTA W. 
No reviews have been submitted for this location.

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