Sheryl, the lady that work there was very nice and kind. The environment was clean. This storage location is new and huge. Great and friendly service. Would recommend people if you are around and close to here.sang N.
Customer Reviews for Razor Box Storage
(U-Haul Neighborhood Dealer)
Fort Smith, AR 72916
Services at this Location:
- Mon-Fri: 9 am - 6 pm
- Sat: 9 am - 5 pm
- Sun: 10 am - 2 pm
Special Operating Hours
- 8/8/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.VIRGINIA L.
I checked in online before arriving at facility to save time. When I got there they apparently treated me like a walk in and ended up charging me twice on my card and then another time with cash. The credit card charges were eventually reversed (several days later), but I spent more than an hour in the store before I got my trailerâ€¦.and my purse was 3 times lighter than when I came in, very disappointed in lack of know-how by the staff.SHAWN H.
Customer did not leave a comment.NANCY W.
Very helpful and cleanest storage units that i have seen.Dennis N.
The 2 attendants were very friendly and helpful on Friday and Saturday, assisting me and making suggestions on the equipment I needed.Derrick N.
The manager, Cheryl is so nice and the trucks and units are very clean and we'll maintained. I recommend them to anyone in need of a u-haul or storage.DEBRA L.
I booked online then spoke to a U Haul rep later that day. I noted I needed to use this location. I did NOT receive a call the day prior to rental so called the location the day prior to verify. I was told the pickup location had been changed. When I told them this would not work they noted that my file noted I had been called the day prior. I had NOT been called! The agent rebooked me for a larger truck at a higher rate so I could get from this location. I clearly noted I needed to pick the truck up at 8 am but when I arrived the rental was not set up for self pickup and I had to call UHaul to get this fixed. Total fiasco from start to finish. Terrible execution UHaul!Troy A.
Great customer serviceCHRISTOPHER WAYN H.
Customer did not leave a comment.Bryce B.