I checked in online before arriving at facility to save time. When I got there they apparently treated me like a walk in and ended up charging me twice on my card and then another time with cash. The credit card charges were eventually reversed (several days later), but I spent more than an hour in the store before I got my trailerâ€¦.and my purse was 3 times lighter than when I came in, very disappointed in lack of know-how by the staff.SHAWN H.
Trailer Rental & Towing in Fort Smith, AR at Razor Box Storage
(U-Haul Neighborhood Dealer)
Fort Smith, AR 72916
Services at this Location:
- Mon-Fri: 9 am - 6 pm
- Sat: 9 am - 5 pm
- Sun: 10 am - 2 pm
Special Operating Hours
- 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Fort Smith, AR 72916
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very helpful and cleanest storage units that i have seen.Dennis N.
The 2 attendants were very friendly and helpful on Friday and Saturday, assisting me and making suggestions on the equipment I needed.Derrick N.
The manager, Cheryl is so nice and the trucks and units are very clean and we'll maintained. I recommend them to anyone in need of a u-haul or storage.DEBRA L.
I booked online then spoke to a U Haul rep later that day. I noted I needed to use this location. I did NOT receive a call the day prior to rental so called the location the day prior to verify. I was told the pickup location had been changed. When I told them this would not work they noted that my file noted I had been called the day prior. I had NOT been called! The agent rebooked me for a larger truck at a higher rate so I could get from this location. I clearly noted I needed to pick the truck up at 8 am but when I arrived the rental was not set up for self pickup and I had to call UHaul to get this fixed. Total fiasco from start to finish. Terrible execution UHaul!Troy A.
Great customer serviceCHRISTOPHER WAYN H.