Customer Reviews for Red Barn Propane
(U-Haul Neighborhood Dealer)

242 reviews

2926 US Hwy 70   Hugo, OK 74743

(580) 317-9479

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(580) 317-9479

2926 US Hwy 70
Hugo, OK 74743

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Dominic B. 
Rating:
4.0

Customer did not leave a comment.

Calvin R. 
Rating:
5.0

Customer did not leave a comment.

Joe W. 
Rating:
5.0

Customer did not leave a comment.

Crysta H. 
Rating:
4.0

Left light not working. Repair it. Truman was very helpful.

ALMARIO S. 
Rating:
5.0

Customer did not leave a comment.

Brad K. 
Rating:
1.0

Customer did not leave a comment.

Haley S. 
Rating:
5.0

Customer did not leave a comment.

Corey W. 
Rating:
5.0

Customer did not leave a comment.

DIANA C. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Jeanie K. 
Rating:
5.0

I had some mechanical issues with my truck while using this trailer and needed to drop off at a different location. Called in and explained the problem, and UHaul did not charge me any extra fees. Very helpful during an already stressful time. Thank you all for everything!

Jason K. 
Rating:
1.0

I filled the gas to within half the width of the dial yet got charged 8 gallons in gas. If this isn't refunded I will be disputing the charge and Karening about this to as wide an audience as possible, as the charge is bullsbit.

William D. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Taneria F. 
Rating:
4.0

Customer did not leave a comment.

CEDRICK M. 
Rating:
1.0

I returned the vehicle as requested with fuel at 1/8th of a tank as it was picked up with and was hit with 85+ dollars in charges for fuel! I sent in a complaint and have not heard back as of a handful of days as to why I was charged.

Jason S. 
Rating:
3.0

I was told if I didn't get there before 11 even with a reservation I wouldn't get a uhaul because they was closing early for a wedding. I was broke down and uhaul was a 3 hour walk if I couldn't get a ride they said call the sheriff

Leesa W. 
Rating:
5.0

The trailer that I rented had a broken sliding gate. It was returned early and reported.

Tammy S. 
Rating:
5.0

Customer did not leave a comment.

DAVID J. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
3.0

Rented car transport . Had issues with first two , then farther back in the lot found an acceptable unit . Very helpful and knowledgeable employee was most helpful and quite friendly . Made certain lights were working .

vernon R. 
Rating:
5.0

Very helpful tea.

Kay S. 
Rating:
5.0

Customer did not leave a comment.

Latoya B. 
Rating:
5.0

Customer did not leave a comment.

kent B. 
Rating:
5.0

The best uhaul service I've ever had!

James Y. 
Rating:
5.0

Customer did not leave a comment.

Morris S. 
Rating:
5.0

Customer did not leave a comment.

Jeremy P. 
Rating:
4.0

Customer did not leave a comment.

ANGELAYVONNE P. 
Rating:
5.0

Customer did not leave a comment.

GINA V. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Truck still had potting soil in back, mileage was wrong and delayed my check out. No blame on location, they were very helpful in resolving the issue.

Larry G. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

From that starting location, near Hugo, OK, I don't think any improvement is necessary!!!

brenda W. 
Rating:
3.0

the truck was dirty and the floor inside wet, with mud.

Marcelino R. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL F. 
Rating:
4.0

Customer did not leave a comment.

BRENDA T. 
Rating:
5.0

The staff at the Red Barn was polite and speedy. The only complaint I have was that the first two trailers I was told to take had signal lights out. The trailer I did take had the tag light go out before I got it back to the dealer. Overall it was a good experience and the trailer did it's job. Thanks Uhaul

Jeff G. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
Rating:
5.0

Very friendly and helpful…thanks to Neighborhood Uhaul…

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

PETER B. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

I did not make a reservation - but they had a unit that perfectly fit our needs and picked up immediately. Staff helped hook the trailer up to our vehicle. Upon return, unhooked the trailer. Pulled in front of the office - before I got out of our vehicle, said we were all checked out and good to go! Great service!

ROLAND E. 
Rating:
5.0

Customer did not leave a comment.

LORETTA ANN R. 
Rating:
5.0

Customer did not leave a comment.

Amy F. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
3.0

Asked specifically if tires were good and ended up with a flat. Roadside assistance was very helpful and assistance showed up 90 minutes later. The tire should have been replaced a long time ago according to the tire guy. It showed obvious signs of age and poor condition. Will not use this location again.

Beth S. 
Rating:
4.0

Customer did not leave a comment.

Gary Robert W. 
Rating:
4.0

Customer did not leave a comment.

MARVIN K. 
Rating:
5.0

Customer did not leave a comment.

Norman G. 
Rating:
5.0

Customer did not leave a comment.

MARVIN K. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
3.0

The rental truck was dirty with mud tracking, smelled awful of body odor. I had to purchase wipes and spray to neutralize the cab with a 4 hour drive ahead of me. On the other hand, the lady did assist me with the right truck size rental.

darrel J. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

The truck that I rented was an absolute dangerous turd. Extremely rough riding, very dim headlights, the ramp is so short that it creates an unsafe slope. To top it off - I was sitting in the cab waiting for the older kids to clear their cars out of the driveway. My 3 year old grandson was playing with the blinkers and other switches. He reached up and in an instant pulled the gear shifter down into drive. The truck was running and lurched forward toward another vehicle. Luckily I was able to stop it before it hit anything. That could have been an unnecessary horrible event.

Johnny M. 
Rating:
5.0

Customer did not leave a comment.

Ricky M. 
Rating:
4.0

Customer did not leave a comment.

ALICE C. 
Rating:
5.0

Very efficient. I got in and out very quickly.

linda S. 
Rating:
5.0

Customer did not leave a comment.

CARL L. 
Rating:
5.0

Customer did not leave a comment.

MARK P. 
Rating:
1.0

When I droped off the truck the man there didnt even help us he looked at us and left I was going to tell him we had some trouble with the shifting and some rear lights. He should have ask us if we had any trouble but he chose to leave that is not applicable to me. I would not use him at all he dont care about your customer.

judy C. 
Rating:
4.0

Very friendly and helpful

VIRGINIA S. 
Rating:
5.0

No improvement needed! The best experience renting a Uhaul I have ever had!

Dennis S. 
Rating:
5.0

This was my 4th time dropping off at the Red Barn location. The folks there are amazing, quick and easy. Would recommend them highly.

Donald R. 
Rating:
5.0

Thank you so much !

Patricia F. 
Rating:
5.0

Customer did not leave a comment.

NICKLOAS T. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Maxwell T. 
Rating:
2.0

Took over an hour to complete rental. Calling U-Haul is a joke. Left with no contract. Contract was supposed to be emailed to me, but wasn't. This was a very aggravating transaction.

Randell C. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
4.0

They were kind and took all the information on what needed to be done. Thanked me and took care of me.

KELLY C. 
Rating:
5.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

to reserve my equipment it was simple and easy. the people at the red barn propane here in Hugo, OK were extremely nice and friendly and just sooooo kind. had a great experience and would definitely recommend ......THANK YOU

Judy C. 
Rating:
5.0

Customer did not leave a comment.

LLOYD M. 
Rating:
5.0

Customer did not leave a comment.

Terri R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
3.0

wires on the trailer had issues...needed work on the road

STEPHEN S. 
Rating:
4.0

Customer did not leave a comment.

Lloyd M. 
Rating:
3.0

Super friendly staff. Trailers were parked in grass that was about knee high.

David W. 
Rating:
5.0

Nothing about the location, it was great and people were awesome. When I arrived, they were initially unable to assign a truck to me, even though I had rented and paid for the truck online already. Apparently, somehow, some woman had my drivers license # attached to her account and U-Haul suspended my privilege to rent due to this. I had to call an 800 # to get this resolved and the U-Haul rep on the other end, although she did release the suspension, was polite, but not helpful. How did this happen??? Why was I not notified of this when I reserved the truck online, or immediately? I have been a U-Haul customer for a long time and this is by far the worst experience, is this how you protect your customer and their information?

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

AMBER F. 
Rating:
5.0

Excellent! Will be using again in the future!

Blake G. 
Rating:
1.0

We got charged a extra day because your app didn't work on my phone. The owner was in the office and took possession but wouldn't check us in. We lost the first two days of our travel due to tires.

Lloyd M. 
Rating:
5.0

Pleasant people

Mary L. 
Rating:
4.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
5.0

The rental was seamless and efficient. thank you.

James D. 
Rating:
5.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

Joe P. 
Rating:
5.0

Excellent service

RON K. 
Rating:
4.0

Customer did not leave a comment.

PAUL L. 
Rating:
4.0

Customer did not leave a comment.

James I. 
Rating:
5.0

Customer did not leave a comment.

BRENDA S. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
4.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Harrell H. 
Rating:
5.0

Everything went very smooth. I wouldnt change a thing.

William H. 
Rating:
3.0

Customer did not leave a comment.

Brian M. 
No reviews have been submitted for this location.

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