Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great and easy experience. Jesse walked us through the rental process and explained the expectations in a clear and professional manner.
Great, professional, friendly staff that accommodated my needs and worked with when I had to reschedule 2 times.
Great team at this location!
The gentleman that took care of me was awesome!!!!
Very kind, and helpful. I give them 5 stars. I would definitely recommend them and we will use again if we have a need .
extremely nice and helpful!
Highly recommend over memorial blvd uhaul
No complaints at all. And yes I will use this service again.
Be better to people. Don't take advantage of paying customers.
Excellent experience. Everything went well.
Drop box was hard to find. It's on the side, not the front.
The experience was awesome during a stressful situation! I will definitely use this location again.
Convenient to the interstate, clean equipment and attentive staff
I do not have any recommendations for improvements. Service was fast and friendly. Great experience. Thanks!
No suggestions.
Don't overcharge mileage.
Tom at Red Carpet was awesome! He was extremely friendly, sincere, and helpful!
You really cannot improve the service at this location as long as you have ( Tom Johnson ) in charge. He was very helpful and is a true as asset to U-Haul.
Trailer price was way too high. 280 dollars and I did not need it for mandatory minimum 4 days.
Very professional
Really , nothing. I was very happy with everything.
Jesse is awesome. Have used this location twice in the last two months. And will use it for my go to rental provider.
Nothing. Everything was perfect!
Fast & easy
More parking needed for women drivers
Tom was excellent, patient and very helpful.
been moving and help the family move many time, it always great experience with the Uhaul
The truck I reserved for me had not been returned The agent offered me a van instead. It worked for me. I was extremely satisfied
Store was clean Jesse brasher went well above his means for great customer service!
Nice man that helped me. Appreciate that a lot.
No improvement possible. Super courteous staff. Thanks!
The locations were great but unfortunately UHaul moved my pick up location to a place 30+ minutes away because they didn't have the equipment available at the location near me that I reserved 2 weeks earlier.
Excellent, friendly service from both Tom and Jesse. Plenty of inventory to choose from. I would definitely recommend this location to anyone. Thanks UHAUL
Do away with the fake corona virus!!! The stupid masks is ridiculous
I think you did an excellent job.
The website was a bit confusing because it advised to go to the side of the counter for the key but I had to go completely in for both pick up and return of the truck. I'm assuming the instructions are more for an actual Uhaul location versus a storage location but it would be nice to have a disclaimer that the locations may not be the same.
I forgot to mention when I dropped off. Truck stalled a few times while stopped at traffic light. Restarted easily and ran fine.
Awesome and phenomenal service! Quick and efficient quick and efficient!
Best Uhaul experience I've ever had!! Everything went perfect
Have someone there to answer the phone. We could never get anyone on the phone.
A+ service
Customer service was great
Service was quick and efficient. Straightforward and easy instructions. Would definitely recommend.
After a little wait due to great customer service being given to an interestingly inquisitive customer, my uhaul rep had me in and out the door in less than 8 minutes. I was able to take care of my quick move and have the vehicle back in less than an hour. Would definitely return again!!!
Windshield washer fluid empty or not working No big deal this trip, just thought you should know. Your employees had excellent people skills and were very professional in their performance.
Over charged me by more than double!
Customer service was excellent
