I selected the option to use the App to pick up my vehicle. This was not actually an option. The truck was locked and I had to go into the store. The employee did not know how to check me out and she kept stopping to check-out the convenience store customers. After about 45 minutes someone else finally came in and was able to get me checked out and give me the keys. I was over an hour late meeting my moving team. The tank was empty so I had to fill it up before I could get on the road - conveniently this location is a gas station/convenience store. My $19.97 rental was over $120 with mileage and gas!
Michelle A
Customer Reviews for Red Lion 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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