The guy himself was fine overall but it looked like somebody beat the shit out of the truck and then none of the equipment i rented was there other than the truck.
Caleb S
Customer Reviews for Red Oak Station - Jasper
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The inside of the truck was dirty. There were food crumbs, napkins, and soda bottles inside. The cargo bay of the truck was also dirty. Not this locations fault though. The owner of the shop was great. Uhaul double booked the original truck we reserved so when we arrived for pickup there wasnt a truck for us. The owner picked one up from another location and brought it to the Red Oak station for us. This is a rural location so that was an hour drive for him and more effort than I have ever seen from a uhaul location.
Kimberly B