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Stephen A
Customer Reviews for Redcap
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is an excellent location to rent a U-Haul. Folks are very friendly and helpful. Filling out the needed paperwork was a breeze and they performed all of the connections as needed on my truck to ensure it was done correctly. A+++
Kevin bThe people at Redcap are always exceptional.
Dana NI had a 6X9 pull behind hooked to my truck and a 15ft truck pulling a vehicle trailer .. When I arrived, they asked me to back both vehicles and trailers instead of them doing it... There were other vehicles close that could if been hit when they wanted me to back them in, into some tight spots .. I have pics to show. Email me for pics
tiger wI did a key dropoff but person I spoke with on phone was courteous
Martin OThe staff at this location was extremely helpful, very flexible, and quite accommodating. Highly recommended
Lee BI would recommend that you deliver the vehicle with a full tank and that the customer return it with a full tank as well.
Thomas FI will never do business with u-haul again and will tell everyone I know not to do business with u-haul
doug lYour service was to a tee.. you were very polite and kind. I loved the service I received. You are very recommended. Thank you very much for being so kind
CHRISTINE MI actually filled up the truck and it was only at 1/4 of a tank
Christina MSmooth Drop off
Craig HCustomer Service is excellent!
Brian pNothing was wrong at all with this establishment..they were amazing. I'd use them over and over..I do however have a complaint with uhaul themselves tho they charged me 3 times and made my reservation for another place in another state at 1st lol..but the place where I picked up my uhaul and dropped it off..the people were awesome..
JANINE DLot was not paved. Not enough seats in the waiting area. They did not have any moving materials
MARK KGreat Customer Service, I would highly recommend another Customer. 5 Stars Superb
ADELINE CChecked me in and had me on my way fast. Very polite.
REX MVery helpful in the return.
JEFFREY FConvenient. Well kept trailer. Friendly staff
JACK SThe person that rented me the trailer was more concerned with selling furniture items that they get for free when they do moves then renting me the trailer. I got there first and she left me there like a dummy for 20 minutes with no consideration for my time while she sold furniture off of offer up and Facebook marketplace.
ERIK RCannot think of anything that needed improving.
LOGAN TStaff was friendly and helpful. I could ask for nothing more.
JOSEPH YVery easy check-in and customer service was excellent. Thanks!
DAVID K