I arrived several hours early to drop off the truck. No one was present; however a sign on the door provided a number to call. I immediately got someone who said Incould drop the keys in the Dropbox. Everything was vey easy.
Troy W
Customer Reviews for Redd's Climate Controlled Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service.
Andrew CThe truck was just to small for what i needed but that was just my issue. It was all they had so that's not against them. The truck did have a tire low indicator light so i checked the pressure everytime i got in the truck. I figured it was just a bad sensor. I have seen that happen before. Overall the truck did what is was supposed to .Mr Redd was a great help to myself and my family in making our move to our new home. Thank you to Mr Redd.
Henry MFast and easy
Melody BLocal rental agent was wonderful to work with. He took the time needed to answer all my questions, made sure I knew everything I needed to know about equipment and process. I will use this location again.
Monique SThis is my worse experience I have had in returning your equipment. The first UHAUL place I went to would not accept the trailer. The second place I went to were closed. I had to drive over 40 miles to return the trailer. It took me over 3 hours just to turn the trailer in, due to no location was available in Lake City Florida for me to turn the trailer in. I have a big move coming up and I will be looking at other rental companies to see if they would be able to handle the drop off better than what I had to go through with this drop off. UHAUL needs to come up with a better system for dropping of trailers in the LAKE CITY AREA.
David NThank you very much God Bless
Landora LAndrew was very helpful
Karla SAndrew was great- he was great at checking the equipment and having a friendly customer experience.
Katherine WGreat service and fair price! Thanks
Brian KEverything went very well for me, I really appreciate u-haul personal calling me about the change to my pickup location. I really like the fact that I had options. Thank.
SIDNEY BYou need to add Redds to your list for drop offs, we rented a storage unit so made it easy to leave truck there when unloaded. They were very helpful through all of this. Great staff member.
Richard P