I really dislike the "meaningful assurance" phone calls that U-haul makes. This is ridiculous. I OWN my home, but they ask for a lease agreement, or a passport, or phone numbers of friends and family. That makes no sense. I don't have a valid passport because I haven't traveled outside the country in over 10 years, and I don't want U-haul calling my friends and family. What does that prove anyway? I gave them my driver's license, my phone number, my address, and a valid credit card (which they charged), so why on earth would they need a relative to talk to them? What would that prove? A friend or family member is obviously going to say you are fit to rent. It means nothing, and it is an unnecessary inconvenience to all parties. If you really need proof of identity, there are more conventional ways to get that. Even a utility bill would make more sense. Why would a lease agreement be a better "assurance" than home ownership? The other option was that they could call my place of business to verify employment. Well...I rented on a Saturday. That's not going to work. Besides, I do not want U-haul calling my boss. Two forms of photo ID, a credit card, a driver's license, or a deposit would make sense. The rest of this is just insulting.Deborah A.
Customer Reviews for Reds Tire Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Would use them every time if I could.Martin C.
Customer did not leave a comment.Luis G.
The shop is a new UHaul dealer and is staffed by two older women who cannot/will not help you attach the trailer or do a walkaround to check if lights are working, tires are good or if there is damage on the trailer. I was disappointed in this Uhaul dealer and my experience was verypoor.Steve C.
Customer did not leave a comment.collin M.