Customer Reviews for Regina Carwash

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Regina Carwash

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William H. on

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We were really impressed in the cleanliness and fuel economy of the vehicle, as well as the staff servicing us. A pleasant surprise, well done.

Harcharan S. on

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Very good service I really like it I can say thanks uhaul

Brenda R. on

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Service was friendly and vehicle was very clean.

Candace M. on

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Nothing everything went clockwork ??????

terri E. on

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Other than the fact that I had a 26ft moving van and the person at u haul who I spoke with said we would get that size. When we came in the day we were moving apparently he had entered in the wrong size. He had listed a15 passenger van. Which was not correct. We ended up with a 15 foot truck which wasn't big enough so we had to pay out of our own pocket to hire movers, which was around 200-400. So wasn't happy about that. Anyway we got all moved into our new place. Just had to shell out more money than we had budgeted. Ty

Gary H. on

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Customer did not leave a comment.

PAUL T. on

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Hazel R. on

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This is not the first time in working with this location. I have returned as well as rented from this location. The staff are fabulous and wonderful to work with. The vehicle was clean and I had the opportunity to get the same one for two rentals which was ideal as my locker key was on the key tag. I would definitely choose this location again.

Darryl B. on

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So here's my complaint. When I originally reserved the truck, I also reserved an appliance dolly with it. I was told by the person at the Hesse Bay location I would need to pick it up at the Broad street location because he didn't have any. So I went to the Broad street location only to be informed that not only did the not have any appliance dollies, there were none left in the city. I had to BUY one from Home Depot in order to move the stove. Not impressed in the least.

chris Z. on

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The place did not do a walk around with the vehicle. In the workers defense, he cant leave his area as he is also doing a car wash

tara M. on

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Chris E. on

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This location makes Uhaul their lowest priority. What should have been a 10 minute transaction took over 30 minutes because they stopping to deal with car wash customers and answer their phone. Glad they have extended hours, but I won’t be back.

Shahid H. on

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james M. on

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travis R. on

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The staff at this location was helpful and sympathetic to the situation. Will recommend.

Lisa H. on

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The drop off process was quick and efficient, the employee asked how the move went, and was sympathetic of our pick up ordeal. He indicated he would send me a link and encouraged me to do a review.

warren S. on

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Customer did not leave a comment.

angela I. on

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Ensure trucks are clean and ready for the next customer even if it is back to back usage.

eric B. on

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Great customer service and knowledgeable I’ll be back.

Christian T. on

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I was charged $25 at the drop off for not having folded the blankets. Had i known this i would have gladly folded them. Also there was a leak in the truck roof and some of my stuff got wet. This was unfortunate since some boxes and leather pieces got wet.

munawar S. on

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Very Poor Service, Bad Attitude, no Friendly Greeting or Smile, lots of Running Around, Cold Response, Bad Listening Skill, no Commitment , Will never Recommend anyone Sorry to Say that, but Both Location and Phone Call from Winnipeg shows poor Coordination, communication gap and very Very Poor Customer Service

Eric L. on

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Adam A. on

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Anthea H. on

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The problem is not the location itself by U-Haul. I have an international Driver License but U-Haul did not accept it. 3 stops by Canadian RCMP, 20+ car rentals and other regulating authorities have accept it, and even uHaul in the past, however U-Haul’s new AI system does not allow it because it doesn’t say “international” on it. This affected my plans for the day. Won’t be renting from you again, given that every other company will accept it.

david M. on

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Friendly, fast, exactly what I needed since original reservation at another location did not have the vehicle I booked; great service

terrence H. on

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Nice new trucks and service was great

David C. on

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There was only one person on, she was very polite and helpful, bu totally overwhelmed

Jeremy T. on

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My reservation was not ready. I arrived at one location to be told I could not be helped because the uhaul representative was gone for the afternoon. When directed to a new location. I was told I could not take the trailer. . I would have to drive 45 minutes one way to Moose Jaw to pick up my reserved ( in Regina) trailer.. I was not helped and referred to Winnipeg offices , who also were quick to give up . Only by selecting a entirely different and bigger trailer was I able to get my trailer. The bigger trailer was not what I wanted it did not have a ramp , limited tie downs and my mileage suffered on our 4 hour drive to Lloydminster. normally I would no mind , but we were under a time constraint to pick up a motorcycle with this trailer before close at 4:30 on a Friday and I was assured by u haul if I arrived at 2 . There would be no worries about getting there in time. We arrived at our pickup with minutes to spare.

Melissa P. on

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Customer did not leave a comment.

Jennifer S. on

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The truck that was reserved for us was un drivable due to damage. The guy working was swamped with people. I just called the traffic 1866 # and Claire was AMAZING! She had everything all switched over to another truck and all I had to do was go back in and get the key. I hot a bit mixed up with how to "pick up my truck" online cause it still showed the first one so I called Claire back and she had me on my way.

russel T. on

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Everything was fine.

Chantara L. on

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Customer did not leave a comment.