Friendly service. Convenient location. Clean truck.
Tony D
Customer Reviews for Reidsville Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We received excellent customer service from the Reidsville NC location when we needed a truck to move out of town. Not realizing the office closed at 4:00, I called just before closing and the nice gentleman (I can't remember his name) said he'd stay until we got there. He was very informative and the process moved quickly. I highly recommend this location for fast, friendly service!
Karen GThe front inside was not clean.
Alexis SNothing, the service was excellent!!
Thomas OTim is a fantastic guy who is on top of everything. He is extremely friendly and helpful. There is no doubt that I would pass up other rental places and drive farther just to deal with him because he is so kind.
Tom FThe Gentlemen that rented the truck to me was super grasp m helpful and very friendly and efficient. I never caught his name. But super nice guy and will definitely use again in the future!
JOSHUA MKeep doing what you do. Just very happy the truck did not smell like any types of smoke
Zenobia BGreat people to deal with
Jeff LService was excellent
JASON RMuy buen servicio
Jubell GLos felicito, son muy amables en la atención, no tengo ninguna sugerencia para mejorar , solo dar muchos agradecimientos por su orientación.
Jubell GNeeds no improvement
Rhonda JThe app was easy to use. Truck was very clean in the front and same in the back.
Scott RThe owner was great to work with! He explained everything and helped with the online return needed at drop off.
Tiffany WGreat guy to deal with
REGINALD YThank you for bringing a uhaul place to Reidsville. Enterprise trucks are way too high. I am so glad I took to Google for the closest place to get a uhaul. And I really appreciated getting a truck from there. They even had a whole moving service. That I certainly will utilize if they are booked out, the next time I ever have to move. Thank All Around Movers 🙏🏾 and Uhaul. God bless yall and thank you so much! All the best, Your customer,
Deidre TIt was closed when I got there on wednsday at 7 but all went well
Steven RVery helpfull
yancy kThe receipt is not very explained and the print is very small not able to enlarge. Charged for fuel?? We paid for fuel at the gas station.
Timothy wThis was an easy process. Didn’t have to deal with anyone
Shanesha WApp was not working on site. Left equipment on Sunday, Noone on site which was fine but, I never received any text or call Monday. 8 had to call. Original contract indicated 29.95 for the extra day. I was charged 60 and the invoice never stated why the difference. This may have been uhauls fault but text or call from the location owner would have been considerate.
Cynthia LFrom origination in Reidsville NC to drop off in Gainesville FL could be more smooth! Thanks Tim in Reidsville for setting up the reservation n pick up.
Zaifuddin GThis is the place; I recommend for everyone to come. Tim treated me so great with respect and genuine help with lots of options despite of high demand time. I absolutely recommend for others!!!
Azaniah BThis is the best place to rent from in North Carolina.
LEON BFast easy transaction! Friendly guy! Thank you!
Jon VGREAT WILL BE GOING BACK
Terry TThe truck itself was a piece of shit. It was cleaned up a little bit, but still a little bit dusty inside, but that’s not a big deal. There was issues with the steering and the brakes. The motor didn’t have no power but that’s not surprised because of Ford. The ramp tried to kill me and they forgot a handtruck.
David WNo issues
Donald MI wasn’t there for more than 20 minutes.
Jimmie LDrop-off was fast. Person helping us friendly and helpful.
Neal STim is always helpful, kind, professional and an expert in this field. We have rented multiple times from this location and are always satisfied with excellent service.
ERIN MTim is a huge help
CHRISTOPHER SEverything was good.
John EEverything went smoothly
Matthew TThe gentleman that worked there was very polite and professional and treated my husband and I very respectful
Carlos FTim is great guy upfront and honest. The equipment was great for my task.
FLOYD WUnlimited milage
ROBERT MTim was very helpful.
LORI NTim was a blessing to me and my husband. He was uplifting and encouraging.
TIMOTHY HCost way to much
OTIS GOnline Truck return procedure was horrible. Website extremely slow. Failed numerous times and I had to start over. It took me at least an hour if not more. I had to at one point let the person that followed me there take me home then I went back and completed the return. I do not recommend using website to return a vehicle.
EDNA PLarge lot to drop off the trailer I rented. No issues
ALLEN PCharged me for 2 gallons of gas….even tho i returned it same amount of gas that was in it when i rented it out……..very unnecessary and want my card credited for the amount to be returned
OTIS JEverything is great at this location. Had what I needed, when I needed it.
CHARLES WVery easy to work with
Robert MI did an after hours drop off here and it was quick and easy. Can't really comment on the location or personnel because I didn't go inside or actually meet anyone. After hours drop off was very convenient though.
ASHLEY JThanks for the hospitality.
Ayana wTim is the reason that we always come back to rent from him. Nothing needs to be changed at this location and we will be renting from him and his location again.
CHARLES WTim was very nice and helpful. I would do business again.
DEBORAH SThank you for making this easy especially during the holidays
SHELIA SCompany was very easy to work with.
GEORGE SDoing a fine job as it is right now.... I have never had any issues with pick up/drop off or anything.
KIMBERLY W