Customer Reviews for Reidsville Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Reidsville Rentals

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hubert S. on

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Every thing was done well with very friendly service

Felicia P. on

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Erica W. on

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Arique M. on

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Make sure the milage is correct.

Joaquin H. on

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dana B. on

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martin B. on

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your computer system was frustrating. our service was excellent, the equipment was as advertised, no problems

Stephen P. on

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timothy J. on

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Really nice employee and had me checked out quickly!

Skip B. on

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Check in and return was easy. The truck was clean and easy to drive. A good experience. I would use them again.

Jean S. on

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John D. on

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John D. on

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Westley P. on

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Nothing at all. I will use them for all my moving needs.

Carol M. on

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Caitlyn M. on

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Rated 2 stars because we used the truck for less than 8 hours and got charged $93 and some change and filled the tank back where it was?? Way too expensive and wouldn’t have rented if the lady would have told us about the mileage charges being so high and still trying to figure out why a $29.95 truck costs us $45 dollars and why there is a $10 rental fee?? Next time we will find a friends trailer to use

Phyllis S. on

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ROSALIE H. on

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I don't know what you can do better, it's the easiest online experience I have used so far.

John M. on

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Terry T. on

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This location done a fine job!!!!!! I wouldn’t change a thing!!!

Christopher S. on

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Personnel friendly and helpful

Kenneth T. on

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The folks at Reidsville Rentals really saved the day for me. I had set up an online rental for another Uhaul dealer (Car Mart of Reidsville) and they were a complete no show...lots of trucks available, but no one in the office to help me. I called the 1-800 Uhaul number and they arranged the rental with Reidsville Rentals. They were wonderful to work with!

Cory S. on

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Elizabeth M. on

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Emily F. on

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Mary was so kind and efficient.

Earl N. on

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Kimberly W. on

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Donald G. on

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Excellent customer service

Roy W. on

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Awesome and quick to get there

Gregory R. on

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Nothing.

Kevin F. on

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Phillip M. on

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Everything was explain and I thank him for that at u haul

Kaven S. on

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elizabeth T. on

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Great folks there, will use them again if I need to make a move

Frank A. on

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None that I can think of. Great experience.

Pamala W. on

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There was only two issues. First, I was told that the lift trolley along with furniture covers and pads would be in the truck. They weren't. Secondly, I was asked if I wanted the insurance that was $14.00 a day, I said no I didn't want it, but yet I was charged for it.. Other than that my experience was above average with UHaul. Thank you.

Lisa F. on

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The windshield wiper s were really bad dry rot.

RICHARD S. on

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jack M. on

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I called @807am because no one was around!! called 1-336-347-7110 that was on the door(said open hrs 8am to 5pm) an she said put the key in the drop box and will check it in!! It was checked in@9/25/2019 4:32pm not 8:07am when I called her (Mary Redman). and charged me $92.09 on my card!! Contract no.:27877302 we had detours on the way to 27320 went over mileage by 37.4 that got charged for with other things like coverage,rental tax, and I put more fuel in it should have bin 7/8 not full like I did!! Please help I have pics on all of this jack cell:1-508-450-7643

B Dean L. on

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Marie C. on

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Great customer service by both owners. Will be more than happy to refer or use their services again

Tedrick W. on

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Tilena H. on

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Mr. Redman was absolutely awesome, he can expect my services any time, and also plenty of referrals!!

Andrew T. on

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Mary was fantastic and so helpful. This was a really great experience and she made it easy.

Dean L. on

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Randy J. on

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Excellent service. People friendly.

April C. on

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You can keep your word and your customers receiving their deposits upon drop off. I still haven't received mine and that was 8 days ago.

Edward S. on

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Randi W. on

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Have someone there on site to help for first time drivers like my self .

LARRY J. on

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Everything was good.

Dustin S. on

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Rebecca D. on

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I called the management and asked them to correct my contract because I had asked for an additional day and they only schedule the rent for two days. The lady I spoke with said she would change the contract but never did and the drop off location called me asking for it back when I was still moving with it.

Joseph Lee K. on

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Joseph Lee K. on

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ROSALIE H. on

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Craig T. on

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They provided truly outstanding customer service. Thanks!

Mylene R. on

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Janet M. on

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Dean A. on

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While not a continuously manned location, the on-call attendant was readily available (phone) and completed the transaction as promised.

Brittney C. on

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Awesome customer service.

Mohamad A. on

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Jeanette B. on

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I think if you don’t keep the U-Haul for entire time and use the miles allotted you should receive a refund on what you didn’t use.

Sara C. on

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Westley P. on

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The lady that owns this location is very nice. She was easy to work with and very friendly. The only uhaul location I will use or recommend.

Chan'te H. on

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Mary at the location was amazing. Due to storms my truck was 6hrs late being available. She kept me informed and did all she could do to get me a truck as fast as possible.

Sara C. on

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Donnell B. on

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Everything was fine

Christopher S. on

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Tim R. on

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Tim R. on

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Great Uhaul dealer.

Mary R. on

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Tamara L. on

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Mary R. on

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Put alot of miles on a great running truck. Reidsville Rentals is a great location and will always rent from there.

Ashley D. on

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I originally asked for a truck from the Car Mart location, and when we changed the time, they changed it to night instead of day even after confirming that it was for the morning. Nobody was at the location when we went to pick it up, so a lady named Mary helped us at the other location. She went above and beyond to Help us get a truck so we could get what we needed to done.

Josue U. on

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Kathleen S. on

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john T. on

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Eddie H. on

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Awesome customer service.

wesley K. on

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Maria V. on

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Katie L. on

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Again very friendly and helpful staff. Easy to find. And very responsive.

James R. on

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charisse B. on

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Tommiann H. on

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Very nice, pleasant and wonderful!!

Jackie E. on

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Mary was very helpful and completely took care of me. I will definitely recommend the Reidsville UHaul to my friends.

Mark H. on

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Rick S. on

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Tim and his wife were great to work with! Great advice and help from both of them.

Angela B. on

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Usual rep called 10 minutes before pick up time said our equipment wasn't ready. Them calls and says we can pick it up but we have to use a code to get keys and hook trailer up ourself. We get there other trucks are blocking our truck the outside of truck was very dirty as it looked to be sitting for awhile. Once we get on the red we notice truck is damaged and trailer lights not working. Very poor service very thankful we didn't wreck because the truck itself is bent .. very very poor and upset would like to be reimbursed or something even the drop off guy said the truck should have never been rented because of the condition of it and we never signed any papaer at pick up

Mary R. on

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Mary R. on

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Awesome service. Great location to rent from.

ERICA W. on

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No interaction with anyone. I just put the key in the drop box and left.

Robert B. on

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Pick up and dry off was easy and excellent service.

Dave S. on

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Absolutely nothing,,,, everything was very professional and perfect,,,, I will definitely recommend this location to all of my friends that needs move-in needs

Mary R. on

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Great customer service and support.