Customer Reviews for Reidsville Rentals
(U-Haul Neighborhood Dealer)

661 reviews

1360 S Scales St   Reidsville, NC 27320

(336) 791-0337

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm / 1 pm - 4 pm
  • Sunday:
    Closed
Special Operating Hours
  • 6/10/2025: 1:00 pm - 5:00 pm
  • 6/14/2025: 11:00 am - 5:00 pm

Services at this Location:

Contact Us

(336) 791-0337

1360 S Scales St
Reidsville, NC 27320

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm / 1 pm - 4 pm
  • Sunday:
    Closed
Special Operating Hours
  • 6/10/2025: 1:00 pm - 5:00 pm
  • 6/14/2025: 11:00 am - 5:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Tim was great. He was supoer friendly and helpful.

BRIAN C 
Rating:
5.0

Customer did not leave a comment.

QUINTON G 
Rating:
5.0

Keep up 👍 good job you are doing great may heaven smile on your wife and company. Thanks again Lord bless you 🙏 all.

ARMENINUAL T 
Rating:
5.0

Customer did not leave a comment.

CODY B 
Rating:
5.0

Customer service was excellent. Communication was great and the representative was very knowledgeable about all equipment offered. Any questions asked were immediately answered. Easily recommend this U- Haul location to anybody.

STEVEN M 
Rating:
5.0

Customer did not leave a comment.

LEWIS K 
Rating:
5.0

Customer did not leave a comment.

CLYDE B 
Rating:
5.0

Customer did not leave a comment.

william n 
Rating:
5.0

Amazing customer service. Will definitely go out of my way just to come here next time I rent.

HERIBERTO C 
Rating:
5.0

Customer did not leave a comment.

KAYLA M 
Rating:
5.0

This is a great location to rent a U-Haul!

LEON B 
Rating:
5.0

Had a great experience at this location. Tim and his wife were very friendly and helpful.

Larry W 
Rating:
5.0

They are a good company you need rental go by there and get one or any other city

CALVIN M 
Rating:
5.0

Outstanding.

SCOTT K 
Rating:
5.0

Customer did not leave a comment.

Rayvonda S 
Rating:
5.0

Nothing, everything went great. But I still hate moving …. lol !!!

ERIN M 
Rating:
5.0

Customer did not leave a comment.

RYAN D 
Rating:
5.0

The experience was perfect. The owner "Tim" was extremely knowledgeable,courteous and helpful,

Reid K 
Rating:
5.0

Very good experience with U-Haul My first time using them. Manager was very helpful with my situation.

JOHN H 
Rating:
4.0

Someone spilled coffee and didnt clean it up, other than that, the truck was in good condition. I would recommend U-Haul in Reidsville to anyone I know.

Kimberly W 
Rating:
5.0

Great professional friendly service!!! Thank you

Chris K 
Rating:
5.0

Customer did not leave a comment.

BENTON S 
Rating:
5.0

Customer did not leave a comment.

BREANNE M 
Rating:
5.0

no problems processing the return here. great experience

BENJAMIN G 
Rating:
5.0

Customer did not leave a comment.

IRA G 
Rating:
5.0

Nothing everything was great

MELISSA H 
Rating:
4.0

Customer did not leave a comment.

JAMES D 
Rating:
5.0

Tim was very knowledgeable about what equipment I needed. Very thoughtful and professional. Easy to work with for what was needed.

ALICE C 
Rating:
5.0

Customer did not leave a comment.

JOEL C 
Rating:
5.0

Knows the business and makes good considerations for the customer. Great guy

TIMOTHY F 
Rating:
5.0

Customer did not leave a comment.

CATHY C 
Rating:
5.0

Customer did not leave a comment.

CHRISTY G 
Rating:
5.0

Customer did not leave a comment.

Jeffrey G 
Rating:
5.0

Friendly people, they are really nice. I do recommend this location 10 stars!!!!

LUIS P 
Rating:
5.0

all good

RALPH H 
Rating:
5.0

Customer did not leave a comment.

Scott C 
Rating:
4.0

Nothing

TIMOTHY B 
Rating:
5.0

Customer did not leave a comment.

LISA S 
Rating:
5.0

Customer did not leave a comment.

TEARRA G 
Rating:
5.0

Customer did not leave a comment.

JERRESSA T 
Rating:
5.0

Uhaul was easy and convenient to get everything setup. The only issue was I had ordered an appliance dolly but the location did not have one available when I got there. The friendly woman took it off the charge so all went well in the end.

KIMBERLY W 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY G 
Rating:
5.0

Needs to be cleaned and wiped down on the inside before being rented.

LAKIZO J 
Rating:
5.0

Customer did not leave a comment.

BARBARA F 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D 
Rating:
5.0

Very good experience. Had no problem. Truck was ready when I arrived.

DENNIS C 
Rating:
5.0

Mary was very helpful in deciding what size truck I needed and the two gentlemen that were so polite and they knew how to Maximize the loading to get way more on the truck than I expected and secured it really well. I would highly recommend this company and all their employees!

MICHAEL C 
Rating:
5.0

This location is A number 1 ,The Owners are really friendly and go out of there way to assist you Thanks

CHARLES J 
Rating:
5.0

Great customer service. There to help however and whenever they can.

CODY W 
Rating:
5.0

Renting the Uhaul online was a breeze. Arrived at the business. Gave the owner my name. He printed off the contract, signed paperwork. Got the key.

Joel C 
Rating:
4.0

Customer did not leave a comment.

JOHNY C 
Rating:
5.0

I had a great experience at this location and would definitely recommend them to anyone!

KAREN D 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B 
Rating:
5.0

Excellent service

RANDY J 
Rating:
5.0

The customer service was outstanding, the truck itself was a bit scary to drive because of the excessive shaking. I wondered if it was going to break down. Also, someone left bits of glass near the door of the rear. It wasn't obvious until it was too late, when my oldest son got cut from a piece. Thank goodness it wasn't a deep cut. I did my best to sweep up the glass before returning the truck. I would recommend to a friend because they might have a better experience with their truck.

LATORIA R 
Rating:
5.0

Customer did not leave a comment.

ANGEL M 
Rating:
5.0

Customer did not leave a comment.

ALAN A 
Rating:
4.0

Customer did not leave a comment.

BERNIE B 
Rating:
5.0

Everything was good except gas mileage was horrible,but that can be expected

CHARLES C 
Rating:
1.0

I got to my destination after renting this unit. There was a lock out tag out lock on it. and on the way back the breaks locked up on the highway, Almost causing an accident I would like to get a refund!! I was not supposed to have that on the road! I have pictures of where i left the gas on half a tank as well. As I was charged for not leaving it on half a tank.

HUNTER O 
Rating:
5.0

Nothing needs improving. .

RHONDA J 
Rating:
5.0

Excellent customer service.

JAMES S 
Rating:
5.0

great

MONA C 
Rating:
4.0

Very nice

JUSTIN G 
Rating:
3.0

Customer did not leave a comment.

MELVIN M 
Rating:
5.0

Nothing to improve but the gentleman that helped me was very polite, and had a great experience with him.

DANIEL S 
Rating:
5.0

Tks for your great service & att.

MARCELO G 
Rating:
5.0

Customer did not leave a comment.

Nia T 
Rating:
5.0

Real nice people

CLARENCE R 
Rating:
5.0

No need for any changes. Mr.Redman was very friendly and knew exactly what I needed to get my job done with moving. I would recommend his location to any and everyone. Thanks again. Ms.Smithey

PATRICIA S 
Rating:
5.0

Customer did not leave a comment.

BRADLEY G 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G 
Rating:
5.0

Customer did not leave a comment.

CODY W 
Rating:
4.0

Customer did not leave a comment.

GEORGE G 
Rating:
3.0

the experience was fine , the cost was little much .cost per mile was to high

JAMES S 
Rating:
5.0

Customer did not leave a comment.

KENNETH P 
Rating:
5.0

Customer did not leave a comment.

NANCY G 
Rating:
5.0

Customer did not leave a comment.

WHITNEY Y 
Rating:
5.0

Terrific, friendly, helpful folks.

MARK S 
Rating:
5.0

Customer did not leave a comment.

Phillip N 
Rating:
5.0

Customer did not leave a comment.

KAYLA P 
Rating:
4.0

Customer did not leave a comment.

LESLIE S 
Rating:
5.0

Customer did not leave a comment.

LISA L 
Rating:
3.0

No one present to accept the vehicle and to complete the transaction

CARLTON M 
Rating:
5.0

Keep doing what your doing

RACHAEL W 
Rating:
5.0

Customer did not leave a comment.

CODY W 
Rating:
5.0

Customer did not leave a comment.

ANGEL S 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER W 
Rating:
5.0

Very nice and professional people. Would recommend that others rent from here.

MELVIN H 
Rating:
5.0

Customer did not leave a comment.

Freddy B 
Rating:
5.0

Customer did not leave a comment.

DWAYNE N 
Rating:
5.0

Customer did not leave a comment.

DUANE O 
Rating:
5.0

Tim is a great guy I love doing business with them

CORY L 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
3.0

DROP OFF LOCATION WAS CLOSED WHEN THE TRUCK WAS RETURNED, THE ANSWERS FOR THE LAST 3 QUESTIONS ARE ANSWERED SOLELY DUE TO NOT BEING ABLE TO CLOSE SURVEY!

THOMAS E 
Rating:
5.0

My reservation got changed twice because of the rental not available. You make a reservation for a reason. I had to pick up my rental two hours from where I was going to load.

STANLEY W 
Rating:
5.0

Julio Gustavo saravia González

JULIO G 
Rating:
5.0

We had a great experience renting a trailer from Tim and his wife. He explained everything and hooked up to my truck. He also unhooked it when we returned. I highly recommend this location

SANDRA B 
Rating:
2.0

I was told by the lady to pick up the truck the day before our original pick up because she stated the online check in was not working very well and they were going to be closed Sunday so to just pick it up Saturday to do it in person and that we wouldn't get charged for that day..picked it up on Saturdayat approx 3:00 pm.. we returned it Monday at 11:30 am and I just looked at my receipt and we were charged for 2 days. Very upset.

MAVERICK A 
Rating:
4.0

Very friendly people

JUSTIN G 
No reviews have been submitted for this location.
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