Tim was great. He was supoer friendly and helpful.
BRIAN C
Customer Reviews for Reidsville Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up 👍 good job you are doing great may heaven smile on your wife and company. Thanks again Lord bless you 🙏 all.
ARMENINUAL TCustomer service was excellent. Communication was great and the representative was very knowledgeable about all equipment offered. Any questions asked were immediately answered. Easily recommend this U- Haul location to anybody.
STEVEN MAmazing customer service. Will definitely go out of my way just to come here next time I rent.
HERIBERTO CThis is a great location to rent a U-Haul!
LEON BHad a great experience at this location. Tim and his wife were very friendly and helpful.
Larry WThey are a good company you need rental go by there and get one or any other city
CALVIN MOutstanding.
SCOTT KNothing, everything went great. But I still hate moving …. lol !!!
ERIN MThe experience was perfect. The owner "Tim" was extremely knowledgeable,courteous and helpful,
Reid KVery good experience with U-Haul My first time using them. Manager was very helpful with my situation.
JOHN HSomeone spilled coffee and didnt clean it up, other than that, the truck was in good condition. I would recommend U-Haul in Reidsville to anyone I know.
Kimberly WGreat professional friendly service!!! Thank you
Chris Kno problems processing the return here. great experience
BENJAMIN GNothing everything was great
MELISSA HTim was very knowledgeable about what equipment I needed. Very thoughtful and professional. Easy to work with for what was needed.
ALICE CKnows the business and makes good considerations for the customer. Great guy
TIMOTHY FFriendly people, they are really nice. I do recommend this location 10 stars!!!!
LUIS Pall good
RALPH HNothing
TIMOTHY BUhaul was easy and convenient to get everything setup. The only issue was I had ordered an appliance dolly but the location did not have one available when I got there. The friendly woman took it off the charge so all went well in the end.
KIMBERLY WNeeds to be cleaned and wiped down on the inside before being rented.
LAKIZO JVery good experience. Had no problem. Truck was ready when I arrived.
DENNIS CMary was very helpful in deciding what size truck I needed and the two gentlemen that were so polite and they knew how to Maximize the loading to get way more on the truck than I expected and secured it really well. I would highly recommend this company and all their employees!
MICHAEL CThis location is A number 1 ,The Owners are really friendly and go out of there way to assist you Thanks
CHARLES JGreat customer service. There to help however and whenever they can.
CODY WRenting the Uhaul online was a breeze. Arrived at the business. Gave the owner my name. He printed off the contract, signed paperwork. Got the key.
Joel CI had a great experience at this location and would definitely recommend them to anyone!
KAREN DExcellent service
RANDY JThe customer service was outstanding, the truck itself was a bit scary to drive because of the excessive shaking. I wondered if it was going to break down. Also, someone left bits of glass near the door of the rear. It wasn't obvious until it was too late, when my oldest son got cut from a piece. Thank goodness it wasn't a deep cut. I did my best to sweep up the glass before returning the truck. I would recommend to a friend because they might have a better experience with their truck.
LATORIA REverything was good except gas mileage was horrible,but that can be expected
CHARLES CI got to my destination after renting this unit. There was a lock out tag out lock on it. and on the way back the breaks locked up on the highway, Almost causing an accident I would like to get a refund!! I was not supposed to have that on the road! I have pictures of where i left the gas on half a tank as well. As I was charged for not leaving it on half a tank.
HUNTER ONothing needs improving. .
RHONDA JExcellent customer service.
JAMES Sgreat
MONA CVery nice
JUSTIN GNothing to improve but the gentleman that helped me was very polite, and had a great experience with him.
DANIEL STks for your great service & att.
MARCELO GReal nice people
CLARENCE RNo need for any changes. Mr.Redman was very friendly and knew exactly what I needed to get my job done with moving. I would recommend his location to any and everyone. Thanks again. Ms.Smithey
PATRICIA Sthe experience was fine , the cost was little much .cost per mile was to high
JAMES STerrific, friendly, helpful folks.
MARK SNo one present to accept the vehicle and to complete the transaction
CARLTON MKeep doing what your doing
RACHAEL WVery nice and professional people. Would recommend that others rent from here.
MELVIN HTim is a great guy I love doing business with them
CORY LDROP OFF LOCATION WAS CLOSED WHEN THE TRUCK WAS RETURNED, THE ANSWERS FOR THE LAST 3 QUESTIONS ARE ANSWERED SOLELY DUE TO NOT BEING ABLE TO CLOSE SURVEY!
THOMAS EMy reservation got changed twice because of the rental not available. You make a reservation for a reason. I had to pick up my rental two hours from where I was going to load.
STANLEY WJulio Gustavo saravia González
JULIO GWe had a great experience renting a trailer from Tim and his wife. He explained everything and hooked up to my truck. He also unhooked it when we returned. I highly recommend this location
SANDRA BI was told by the lady to pick up the truck the day before our original pick up because she stated the online check in was not working very well and they were going to be closed Sunday so to just pick it up Saturday to do it in person and that we wouldn't get charged for that day..picked it up on Saturdayat approx 3:00 pm.. we returned it Monday at 11:30 am and I just looked at my receipt and we were charged for 2 days. Very upset.
MAVERICK AVery friendly people
JUSTIN G