The people at the pick up location were awesome. They were so accommodating and kind and sweet. I did look inside the trailer before I left and it looked clean and did not smell. And I’m speaking from previous experience with other U-Haul trailers and other pick up locations But when I got home, it just wasn’t clean to my standards. I had to vacuum it out and really clean it. There was dirt and stuff in the corners in the edges. Again, it just wasn’t up to my standards, although they most likely did what they were supposed to do. I can send you pictures of the rags. I used to clean it out. I think you’d be amazed. Let me know if you want to see them. Honestly, I doubt if anyone will even read this.
Paul W
Customer Reviews for Reliaride Transport
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice service
zailat mThe guy at the front desk was EXTREMELY helpful. I will be back
Johnathan GEasy location just a bit too far out from town when you are being charged $1.29 per mile.
Shawn RThis location was friendly and helpful. The pickup site was moved (without an email or phone call notifying me) to a location eight miles further from my home. This wasted about 45 minutes of my time. U-Haul needs to do a better job in notifying customers BEFORE changing the pickup location.
MICHAEL VI don't have anything bad to say about the staff here. Very friendly and helpful.
Anne DEasy pick up and drop off .
Rob DDO NOT CHARGE EXTRA FEE'S WHEN YOU, UHAUL, APPROVE A NEW DROP-OFF LOCATION AND CLAIM IT'S THE WRONG ONE
Joshua SI had a medical emergency and was not able to pick the truck up at the scheduled time. Someone called from the location to see if we still wanted the truck. I really appreciated that and was glad we could pick it up late. Excellent customer service!
Judy BIndividual at this location. Can validate the condition of the trailer I was rented as not being road worthy. Was taking it out of service.
SCOTT K