Customer Reviews for Renes Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Renes Auto Sales

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Kevin B.
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It was a good experience overall.

Timothy H.
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A couple lights were out but no big deal

Ronald F.
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Customer did not leave a comment.

Michael G.
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MCLEAN E.
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ERIC L.
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Rene is an awesome guy and I will return

Herode O.
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Dawn D.
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Floyd S.
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lakewood L.
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Great service and very friendly

Christina A.
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ronald H.
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Chris M.
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Alvin M.
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Steven B.
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Carl B.
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Steven R.
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Amanda H.
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I got charged for an appliance dolly that I never received. I reported it twice but still got charged.

Bill D.
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Could not have been nicer and more accommodating! Great experience.

Luis C.
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When I returned the truck there was no one available at the location. They were out to lunch. I just used the Drop Off Key Box.

Thomas P.
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Customer did not leave a comment.

Rose M.
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Lyn H.
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Jessica S.
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JACKIE R.
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The guy at the uhaul store was great .

James C.
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Car trailer left lighting system was shorted out, my father-in-law had to fix it. Location where we picked up the U-Haul trailer was on a broken down building site with garbage all around. a real shit hole

Joey R.
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Customer did not leave a comment.

richard H.
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Not really anything. This was the first time renting anything from U-Haul so, I wasn't sure what to expect.

Nicole P.
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The step by step instructions made this so easy!! Definitely would recommend

Gregory T.
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Customer did not leave a comment.

bryan J.
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I can't say enough about the service I've received at Rene's. I wont go anywhere else just awesome service. Thank you

Felix O.
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Excellent

Will D.
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Very helpful manager. Answered questions later when I needed to change drop off location

Safin F.
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I had no issues. The truck was ready at the time I reserved it for. It served the purpose I needed it for. The location I rented from was convenient and close to home. I would definitely rent from this location again.

Francesco S.
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Kevin B.
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Erin B.
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Maybe answer the phone and not tell your customers to “F off” and “just leave the key and go”

lakewood L.
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Nothing

bruce F.
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Drop off at this location went very smoothly with no surprises!

Rifat A.
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Solved everything for me, was very understanding on returning the truck a little later than I was supposed to. Helped me through the process.

Jason D.
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When I left, my paperwork was incorrectly marked as having 3/4 of a tank of gas when it actually had a half of a tank. I brought this to the clerk's attention before I got in the truck and it was not corrected causing me to infer more charges upon return. Now I am waiting for my money to be returned to me which your company had no right taking in the first place.

omayra L.
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Great service , manager was a nice man and was very friendly. Thank you for your help.

bradon S.
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Customer did not leave a comment.

Bryan M W.
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gena D.
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Great person to work with ,helpful and very nice . Thank you for great rental experience

Kimberly F.
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Great guy, very easy pick up and drop off

Margaruite P.
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All went well very nice guy . Helped us out quite a bit . Thank you

Nick R.
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Owner was extremely friendly and helpful.

Lisa D.
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the gentleman was very friendly and helpful

erin G.
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Great people to work with

Mike P.
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Customer did not leave a comment.

raymonds L.
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This is my go to Uhaul location

Tyler P.
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I have to drive 30 minutes for where I ordered the truck from. I ordered a bunch of equipment and the dealer didn't have any of it! After I made the reservation 2 weeks in advance! POOR EXPERIENCE!!!! Very unprofessional on uhauls part! You can feel free to call me anytime 802-309-5265

fredy B.
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Manger was very nice and helpful . Called for an extra day and was very polite and helped us out . I would recommend Rene's to all my friends

Edward N.
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I will be renting at this location from now on. Very pleased with the service there.

Toby C.
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At this location nothing to improve the guy was awesome he even hooked up the trailer to my truck for me.

marion K.
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i left my keys in the truck and when i called the guy said he was at a doctor appt and i had to wait til he was finished

marion K.
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called because I left my keys in truck, when they opened I called and the guy said he was at a doctor apt and didn't know when he'd be back but the business was open, ridiculous

Jimmy D.
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Mellissa B.
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Joseph L.
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Melissa H.
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This is a great location. We've rented uhauls from Rene's for three moves so far and each time it was super easy.

steven C.
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Thank you for the best service I've ever had with Uhaul .

Richard H.
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First of all I reserved the trailer to be picked up at Redmans in Terryville, CT, NOT WOLCOTT. When I arrived at Redmans there was no trailer there and they said there was one at the next town over. Redmans gave me the address and number of Renes in Wolcott CT. I asked him to call Renes and tell them I was on my way, he seemed annoyed by this request. When I got to Renes there was no one there. I waited about 25 min. until someone showed up and I was on my way. I would have preferred to make my move one day earlier (Sunday) but Redmans was closer to my destination and did not have a trailer for Sunday. I knew Wolcott had a trailer for Sunday but chose Redmans because it was on my way. All in all U-Haul botched this rental.

al L.
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Excellent service , They treated us with respect and very professional .We will come back to this location . Best place we have ever used for Uhauls .

Caleb C.
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First U-HAUL phone attendant directed us to wrong address. 1616 instead of 616 Wolcott Rd. Never received first email. When we arrived at 11 :10 am the “ open sign” was light up but no one was there. Called and finally got a live person. Told to download app to get combination. Rural location. Took 1.5 hours to down load app, use web site and 6 phone calls to U-HAUL to finally get the combination to get the key. Very time consuming and frustrating. The app wasn't working correctly we were told. Ended up having to use both my husbands and my cell phones just to complete the transaction. Lesson learned! If we ever use U-Haul again, will make sure there is a live person at the facility to do the transaction in person.

Nancy S.
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I highly recommend renting from this location! Not only are they willing to work with your schedule they are also extremely friendly and customer centered! Rene made the rental process so easy! Thank you!

TOBIE N.
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Customer did not leave a comment.

THOMAS B.
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tara P.
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This had to be the best rental I've ever had with Uhaul. The manger was the best fast and helpful. Thank you so much Rene's

Christian M.
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I used the towing trailer i rented none of the lights worked at night only the brake and signals , i got stopped by a police officer and was given a warning !

colt K.
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Great customer service

shebeen B.
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Awsome uhaul location . Always fast service . Great service.

Garrett H.
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The location is a very old, very run down gas station. There is a lot of garbage and weeds everywhere. With one day of cleaning and maintaining the property it could look far better. However saying that, the location does its job, the man who helped me out was cordial, very fast, very helpful and great to deal with.

jon B.
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Customer did not leave a comment.

Charles V.
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The 17' truck that I rented had 167,000 miles on it. How many miles should these trucks have before being replaced? The one seemed like it had seen better days.

Bailey B.
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Have a more friendly and uniform person to help represent uhaul.

Brian J.
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Customer did not leave a comment.

Matthew V.
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The truck smell of vomit even though it had gone through a deep clean. We had to suffer with that smell for 3 days. On the first day we spoke to your rep who suggested getting air fresheners and would reimburse, but that did not help. There was no other truck available. Upon dropping the truck off the rep at that site found the cause, a quart container of milk a quarter full that had spoiled. Why was that not found before? This was terrible for me and the driver, I expect some type of compensation for this ordeal.

rich L.
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Customer did not leave a comment.

Bradleigh H.
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I had to wait 1/2 an hour for the owner to show up for the scheduled appointment to pick up the trailer, and he never even apologized. He wasn't even there at all when I went to dropped off the trailer. I had to spend a significant amount of time on the phone with U-Haul both times to be able to complete the rental.

Sean M.
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Nothing great place to rent from will recommend to all of my friends and family

Mary P.
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Customer did not leave a comment.

Cornel H.
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Rene's Auto Sales was great to rent from and I would use them again without hesitation.

Kurt E.
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All UHaul trucks should be filled. I returned the truck with more gas than what was originally in the truck as the truck was nearly empty when I got it.

gail M.
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Customer did not leave a comment.

Bill C.
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Dan G.
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Great service! Renee was very kind, accommodating and helpful. Will definitely consider U-Haul the next time!

linda V.
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The owner was pleasant and very helpful...appreciate authentic people.

john T.
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Customer did not leave a comment.

ed I.
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Person cancelled my reservation gave me wrong information. Very dissatisfied. How would you rate this location drip drop

george B.
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Great owner. Takes care of everything.

Ana V.
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Customer did not leave a comment.

Chet F.
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Customer did not leave a comment.

jane R.
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Best customer service and professionalism. Helpful and friendly.

debra J.
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The check engine light was on most of the time and the engine would get quite hot when idling for any length of time. By shutting it off and then turning it back on it was okay. Very helpful when we had to extend for a few extra days.

Ronald L.
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Customer did not leave a comment.

Daniel B.
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Wiring to trailer was frayed. Luckily my vehicle wiring was long enough to make the connection. The trailer has seen better days to say the least.

Louis G.
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Very helpful, was in and out with trailer in about 5 minutes. Thanks for the good service

george B.
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Good location. Great service

No reviews have been submitted for this location.

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