Flat tire 8.5 lbs in tire. Guy only hooked up one tow chain. Didn't check the tail lights with me. I had to put my flashers on and check the taillights while healing from a broken hip. Wasn't told about the safety chains for the tow car. Both wheel straps came off of the tires and almost lost the car being towed. Luckily I caught everything about 10 miles down the road. I'm 65 and have used u-haul off and on my whole life with wonderful results and friendly people.this was by far my worst experience
ROBERT B
Customer Reviews for Republican Valley Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicle didn't have working AC - the fan made a very loud noise when turned on so it was a difficult drive through the southwest. And the windshield wipers need replacing. The truck needs to be thoroughly inspected for all weather.
BRUCE MThe Frey family did an outstanding job!
Connie LBest customer service. She is awesome takes her time to help us.
hai Levery thing worked great
victor kVery helpful in getting the trailer I needed
Stephen WAlways very accommodating
Annette PNone that I can think of at this time.
Gary BExcellent service!
JAMES MBest experience ever. Awesome people! Made the process easy. Highly recommend this uhaul location to anyone looking to rent in the area, and definitely a top notch drop off location.
JAMES MAlways a pleasure to work with these people!
Joseph PGreat people to work with. Nice facility
Joseph P