the location in hatfield the people there were Excelant i had no issues. THE ISSUES i had was before hand when Northampton king street called and said the trailer i reserved wasnt no longer advilable.I was at work and got a voice mail a few hours prior to pick up so i asked sue to call northampton she said the guy there was rude but we did find the hatfield location. I found it kind of funny when i went home that night northampton still had trailers in yard and even next day had trailers.Then i dropped trailer off in early AM and when to work. a few hours later i see a phone call from u haul i answered it the guy is like rude in a way and said do i plan on returning trailer im like its been dropped off hours ago maybe he should have called hatfield location first before calling me but the attitude on phone was shitty.SO i will just have to remember if i reserve a trailer agion ahead of time there is no Guarantee i will get it and may just get a last minute call saying sorry we dont have a trailer for you.figure it out have a nice day. I give Rescue Towing And Recovery LLC in hafield an AAAAAAAA++++++++ and the u haul northampton a FFFFFFF-------------.thanks have a nice day Tom M.
Thomas M
Customer Reviews for Rescue Towing And Recovery LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I received an email saying someone would contact me the day before and no one contacted me this added stress to the situation because I didn’t know what I was missing.
Robert SThe drop off location was a garage and repair (and towing?) shop that I wouldn’t expect to be spiffy clean! The fellow who greeted us was helpful, though. Mission accomplished.
PETER DI originally booked in Northampton ma. Thanks to the attendant Benjamin, he went above and beyond to help me find an alternative facility to find the transport trailer that i needed, which was, rescue towing and recovery llc, which was very good too!
ARTHUR PThe staff as individuals were nice and pleasant. However I cannot recommend them, because I cannot recommend UHaul.
STEVEN Z