Customer did not leave a comment.Viren P.
Customer Reviews for Revival Boutique & Thrift
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location in which I picked up the U-Haul truck was unaware of my rental agreement but the manager did a fantastic job helping me with contacting U-Haul. Very great guy! U-Haul as a corporation has a lot to be desired in customer service. I called in three times. once to find out what happen to rental and twice to extend my rental. ALL times, I NEVER spoke to anyone....I sat on hold to 15 minutes each time..who has time to do this? I will most likely will not rent from U-Haul again. Revival Boutique and Thrift was NOT the issue...U-Haul has the issues. Good Luck and I sincerely hope you guys resolve this for other customers.Mark E.