Customer Reviews for Richardsons Detailing & Mobile Service
(U-Haul Neighborhood Dealer)

98 reviews

259 W Boyd St   Marshall, MO 65340

(660) 202-1844

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(660) 202-1844

259 W Boyd St
Marshall, MO 65340

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Super helpful and everything went smoothly

steven G. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

DALE Z. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G. 
Rating:
4.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Theresa B. 
Rating:
5.0

Customer did not leave a comment.

Amanda T. 
Rating:
5.0

I couldn't ask for better service

FLOYD A. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
4.0

Have a UHaul rental place in my hometown I would refer first.

Gaylyn A. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
3.0

Sandy is really nice and super helpful

Maleya S. 
Rating:
5.0

Customer did not leave a comment.

Allison J. 
Rating:
5.0

Customer did not leave a comment.

David O. 
Rating:
5.0

Excellent job great experience very polite

William W. 
Rating:
5.0

Customer did not leave a comment.

anita C. 
Rating:
5.0

Customer did not leave a comment.

Glen B. 
Rating:
4.0

Actual prices were different then it showed online

lisa P. 
Rating:
5.0

Customer did not leave a comment.

Nicholaus M. 
Rating:
5.0

Amazing customer service. This business really cares and always goes the extra mile! There is another dealer in town, but I'd rather deal with these folks.

LEA D. 
Rating:
5.0

Customer did not leave a comment.

Katheran F. 
Rating:
5.0

Sandy was amazing caring and very helpful. She was very sweet and made us feel like family as soon as we went in. Very detailed so we was comfortable and knew what we was signing up for and how it all worked. Very pleased.

Tasha C. 
Rating:
5.0

Sandy was very personable and friendly. She made sure we understood the process and worked us through the process of submitting feedback regarding the dog hair.

Margaret B. 
Rating:
4.0

Customer did not leave a comment.

JARROD B. 
Rating:
3.0

Customer did not leave a comment.

Juan R. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
4.0

Customer did not leave a comment.

CYRES P. 
Rating:
5.0

Customer did not leave a comment.

Kathryn D. 
Rating:
4.0

Customer did not leave a comment.

Russell R. 
Rating:
5.0

Customer did not leave a comment.

JAYDUN S. 
Rating:
5.0

Customer did not leave a comment.

Tyrica N. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
3.0

N/A at this time

Carl S. 
Rating:
5.0

Nothing good job!

Barbara G. 
Rating:
3.0

Customer did not leave a comment.

Gable H. 
Rating:
5.0

Customer did not leave a comment.

Ty R. 
Rating:
5.0

Customer did not leave a comment.

Donna P. 
Rating:
4.0

Customer did not leave a comment.

Marvin W. 
Rating:
3.0

Need to return deposit quicker

ANTHONY R. 
Rating:
4.0

The driver's side mirror had a plastic bag stuffed into it. The mirror drifted downward the entire trip. The windshield has a chip/small crack. This location never has an appliance dolly. I really like Sandy, she is very nice and helpful.

Laura B. 
Rating:
5.0

Sandy was very professional and gave great insight for drop off location

Sheron P. 
Rating:
3.0

Customer did not leave a comment.

christan R. 
Rating:
4.0

Customer did not leave a comment.

BRIAN K. 
Rating:
5.0

Customer did not leave a comment.

Benjamin P. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Top notch customer service!

Lori M. 
Rating:
5.0

Have all the questions available to answer online before check in

LAURA B. 
Rating:
1.0

Lights were not connected.

Wilbert H. 
Rating:
4.0

The owners were very accommodating.

Connie H. 
Rating:
3.0

Customer did not leave a comment.

Aliah C. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Brenda C. 
Rating:
5.0

Sandy went above and beyond to get a truck on the exact date we needed it. I can't say enough kindness and help she gave us

KELLIE N. 
Rating:
5.0

Nothing. They were so very pleasant and helpful.

mary K. 
Rating:
5.0

Customer did not leave a comment.

Sergio A. 
Rating:
5.0

Awesome service.

Dennis B. 
Rating:
5.0

Excellent customer service. Friendly. Went above and beyond to be helpful.

John F. 
Rating:
5.0

Everything thing was great

Brandi P. 
Rating:
5.0

Nothing they were very nice and kind and I would go back to them again and again think you

PAM V. 
Rating:
5.0

Sandy was friendly and efficient

Kenneth M. 
Rating:
4.0

Easy checkin/drop off. In and out in 5 minutes.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

Bill R. 
Rating:
4.0

Customer did not leave a comment.

SHERRI A. 
Rating:
5.0

Customer did not leave a comment.

LAURA B. 
Rating:
5.0

Very friendly.

Clare K. 
Rating:
3.0

I was told since the 10 foot truck was out of service that I could have the 15 foot truck for the same price as the 10 foot.. I was charged the 15 foot truck price

Stephanie I. 
Rating:
5.0

Customer did not leave a comment.

Dalton O. 
Rating:
5.0

We will be using this location again to rent another U-Haul!!

Melody W. 
Rating:
5.0

Sandy, thank you For All your Help..

Janie A. 
Rating:
5.0

Customer did not leave a comment.

Bobbi P. 
Rating:
5.0

Customer did not leave a comment.

linda N. 
Rating:
5.0

Friendly associates. Called to check on us. Great place

Jennifer L. 
Rating:
5.0

Customer did not leave a comment.

Robin S. 
Rating:
5.0

Customer did not leave a comment.

Janelle C. 
Rating:
5.0

Everything was a quick easy experience. We will be using this location again within 30 days. Thank you so much for making this process an easy one.

Sharon A. 
Rating:
1.0

I was supposed to pick up at Teel's detail in Marshall, MO and I had to go to Richardson 's in Marshall to get the truck. Was charged more than the quote I got plus had to pay $35 for fuel and the truck was not full when i got it!

Judy D. 
Rating:
5.0

Customer did not leave a comment.

Sergio L. 
Rating:
5.0

Customer did not leave a comment.

Rena P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

Jay P. 
Rating:
5.0

Everyone was kind and on point! Got the truck and went to to get my items and then he told if it takes longer that you expect we will adjust the through time for the rental. Excellent service overall.

Billie W. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Paul V. 
Rating:
5.0

Customer did not leave a comment.

Richard or Irene K. 
Rating:
5.0

Nothing

DAVID L. 
Rating:
1.0

Its been 2 days and I still have not got a receipt from them. Called twice said she would email it.

Brent H. 
Rating:
5.0

Quick and easy. Truck in great condition. And clean! Drove one-way 1200+ miles from KC to AZ. Not a single problem.

John B. 
Rating:
4.0

The air conditioner would not work it blew only hot air and the temps in our area were approaching 85 degrees with high humidity. The truck was clean but was not filled with gas. We left the next client with a full tank.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
2.0

The site that received the trailer was very disorganized. When I spoke to the representative on site, they did not even have enough knowledge to check the trailer in. When I advise them of the license plate lamp not working, I got the attitude of we don't really care. And I later that night got a call from the facility asking what time I had returned the trailer. It was at that point when the site representative found out that U-Haul had already been called about the tail light and that they had already checked the trailer in themselves. I would not recommend on any level getting a U-Haul trailer on the site that it was returned to you.

glen B. 
Rating:
5.0

Customer did not leave a comment.

alfons E. 
Rating:
5.0

Customer did not leave a comment.

Leone B. 
Rating:
5.0

Customer did not leave a comment.

Leone B. 
Rating:
5.0

Customer did not leave a comment.

Rayetta S. 
Rating:
5.0

All went smooth . Great people to work with at Richardson's

Michael M. 
Rating:
5.0

Customer did not leave a comment.

loy H. 
Rating:
4.0

This location was a detailing shop, and the young man who took the keys really didn't ask us any questions. Later in the afternoon, the truck still hadn't been checked back in, and I got a call from the Metcalf location (where we picked it up this morning), and they were going to check with the return location to make sure everything was in order. I found after speaking with the Metcalf location, that I had a link to check the truck back in myself, however, we had left Marshall and the GPS didn't like that I wasn't in the parking lot of the return facility. I'll know how it works next time!

Michelle M. 
No reviews have been submitted for this location.

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