Customer Reviews for Richmond Automotive Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Richmond Automotive Center

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Melissa C. on

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Julie L. on

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They went above and beyond. Very impressed with the service there.

Louis G. on

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Russ F. on

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Curtis N. on

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Roger C. on

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The attendant was no help, I had to find the trailer, back through snow that had been plowed in front of it and hook it up myself.

Brendan H. on

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Jennifer P. on

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No one was at the desk. No one greated me. I had to go Into the garage with cars on the lifts to find someone to get the keys.. Waited 15+ minutes.

kari g. on

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You can reimburse me my money for me not using the tow dolly the full day like you said you would

Brian M. on

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Michael T. on

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Michael T. on

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BILL F. on

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Nothing. People and service were great.

Gordon O. on

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Robert G. on

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Stanley W. on

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I had to drive 41 miles out of my way to pick up the truck. Very inconvenient.

AnneMarie C. on

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Pick up was scheduled 40 miles away from my preferred location and I was not notified of this until one day before pickup. This location was not clean, very busy, and understaffed.

Nicola L. on

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V unhelpful. Needed to change the towing ball on our Jeep but unable to borrow wrench from them (garage with a mechanic on site!) which meant traveling home and back again - 10 miles. Blankets ordered and paid for not available.

Josh S. on

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Lynn M. on

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Excellent customer service.

BRIAN L. on

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Justin L. on

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Dale W. on

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I can't think of anything it was a great experience !!

Lauri H. on

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You charge me $5.00 to keep.your business up. You should have trucks.inspeted more. Coming out of N.Y. we hit la snow storm. WINDSHIELD WIPERS were not working properly. I'm to short to reach them. After arriving my ANTIUE9 FURTNIYURE was WET! THERE is a leak in the roof.

Tracy D. on

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Jason F. on

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Great group of friendly people.