The truck rented had several issues, the windshield wipers were defective. Had to leave highway to get replacement wiper. Additionally, the vehicle needs the brakes to be serviced.
WILLIAM D
Richmond Automotive Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Honeoye, NY 14471
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Again - the drop off business was closed. At least this time we had an idea what to do - but again, the information I was trying to input into the uhaul website would not load. Uhaul needs to work with people better and maybe make a better website.
John LDrop off site was an auto shop, not a U-Haul site. Staff were friendly but indicated they were just a drop-off site and not responsible for any other U-Haul services. They said a U-Haul personnel would stop by their site to record the return and inspect the truck. They had a special U-Haul drop box for the keys. Two days later I received an email from U-Haul indicating I did not drop off the truck and trailer on time. After talking with Amy at U-Haul, apparently the staff at Richmond Auto did not record the return, as they were meant to. Amy took care of everything by the next day and cleared my contract. (ALL U-Haul staff I worked with or talked to during my entire contract period provided outstanding customer service!)
judith gI want to commend the employee who quickly fixed a problem with a billing error.
Charles BGREAT SERVICE!!
John P